due to the circumstances, we got room service which was amazing

room service was effective and quick to respond to requests.

room service was fast and courteous

room service took a long time

broken coffee machines - had to ask if they can bring us room service - coffee - instead - had to go to nearest starbucks for 1 small complimentary

but no room service is provided in aug

paying a delivery fee for room service

rooms are very comfortable and large. room service menu is good and food was delicious.

great location, close to the airport. plenty of options at breakfast including bacon and fruit!

hot breakfast

better muffins for breakfast but good in general

awesome breakfast, friendly staff, comfortable bed, clean room, good price.

the pool area is very small with no restroom

free shuttle to the airport

the pool was nice and they had lots of towels

replace the single use cutlery and plates at the breakfast area with reusable ones.

mmy) and the complimentary shuttle service to the airport, the value for the price is

free airport shuttle

spa bath was great, albeit a little unsafe getting in and out of.

breakfast in the morning is good and included with room

comfortable bed, dove products in pump style (not 1 use small bottles), restaurants on site, room service, fenced dog park space, great shower pressure and jacuzzi (+)comfortable bed, good room service and nice shuttle driver. very helpful! (+)comfortable room awesome room service from the restaurant the long term parking is a bonus (-)restaurant hours not clear and no info in the room for food menu for room service. (-) i could not find a breakfast room service menu either, just the evening menu (-)amenities were closed because of covid and room service was extremely slow (-) there was only room service, one girl taking orders, and running food to rooms

we also liked that there was a free airport shuttle that ran every half hour and that there was the option to leave our vehicle in their

the bed was very comfy. great location, very close to the airport. free parking was a bonus!!

the bar being open later and menu was good.

comfortable bed and pillows. our room was very spacious for our kids and dogs.

no room service during covid location

we got the top floor which was great, and we enjoyed the pool, it wasn't overly crowded, had all of the amenities, and the hours were awesome

there should be longer swimming pool hours, especially in the warm weather.

kids loved the pool and waterslide

no juice boxes for kids for breakfast.

used it for room service

room service was great

room service not offered

ordered room service and by the time it got to our room it wasn't very warm still

try the onsite restaurant

no room service,no drinking water in room

on second day, we asked for room service and they just fixed our bed sheets

park in your parking lot and then go to the pizza restaurant

pool was enjoyable and excellent, polite staff

great waterslide and gym. breakfast was decent

no room service

would have liked room service. market was nice to have but would have liked more healthy snacks.

no room service

should bring back room service from the chop it was kind of a pain to have to go outside and around the building now

unable to adjust air conditioning....was very hot in room. no room service

food was terrible, we ordered room service and it was in a box, the potato wedges i had were cold

very comfortable beds, large rooms and quality room service. great overnight option.

nice king room with a very comfy bed , room service was excellent and fast , close to all amenities as well

there was no breakfast included.

indoor playland, and clip ‘n climb within walking distance for fun with the kids

the room service was very accommodating and

eaning) every day which was also really nice

rooms had room service

room service. we need to pick up some items at the frontdesk. but overall it very good

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

location (near our destination), room is clean, quick to deliver what is requested from room service, blackout curtains (-)room service twice (+) when i went to get tea was told i could have texted and had it sent to my room free of charge, room service was (+) room service was quick and easy (-)couldn't get any from the front desk or i would have had to pay ridiculous amounts for some from room service (-)vending machines should accept cc, maybe room service? (-)of daily room service, having to ask for soap & towels, coffee/tea supplies, blank walls in suite 128- no (-)room service closed way to early and text to order room service makes no sense if they just phone (-) no room service (-) the room i got had a horrible bed, no ventilation, and only one towel with no room service for our 2 day stay

i prefer wifi that is a little more secure. feels safer when it s a dedicated system.

like doing my laundry and using the fitness center at the same time because it's right next to each other

the bar is great love the decor and ambience and the staff are friendly and fun

not enough front parking

also outstanding service in all areas: front desk, restaurant and room service

zero food on the premises and zero room service for food

i ordered room service breakfast the next morning to find out that it was mostly from an in-hotel starbucks

booked for the convenience of being able to go to the restaurant or the lounge or even possible room service

4404 restaurant is not that great and there room service is a joke

food from room service was fantastic

food was good and fairly quick room service, staff was great

toast was burnt for breakfast room service but the rest of my breakfast was great

check in service and room service, front desk ' fazil' was very professional helpful and courteous

the room service was not good at all it was too salty i could not eat it at

room service never delivered

limited room service menu and we were served off food at breakfast

on my second night, i tried the room service

the location was great for a function i was attending. room service was quick and polite.

and the doors do not seal properly

everything was good, food was awesome, room service was awesome

room service was excellent. extremely comfortable bed.

assign was across from the pool, it was very noisy til 10:30 pm, looking outside the window all we saw was the air

pool was not what i expected

the parking was pretty much full, no where close to park.

nothing offered especially during covid not even room service.

friendly and accommodating. clean and bright room. good size too. room service was great!

front desk, housekeeping and room service staff were smiley and friendly, except a few at the front desk did not look to be

i liked the option of choosing when to have my room serviced and receiving a reward for the days i chose not to

clean, comfortable beds, great staff, delicious food via room service.

room wasn't cleaned for room service during the day and then house keeping came late in the day to see if she can do up the

the room was clean at check in but no room service for 3 days is not acceptable.

no room service due to covid restrictions which was excellent

better room service

didn t like that there really isn t a room service offer

we ordered in room service for supper and it was really really good food

the staff are also on time with their room service

ordered room service, which is on the hotel description in every elevator, and dinner would be brought to

room service are not regular everyday as stated in the bathroom which is understandable, but for 4

deceptive in getting the room serviced by the cleaning staff, according to desk we had to ask to get our room done up with

i booked a joined room with out knowing, then around 11 pm kids from next room started making noise a lot while we were trying to sleep for tomorrow s early

breakfast was good

kids after 10pm and pool was open until 12am), and amazing staff

facilities especially the pool and hot tub were well kept

lastly, the suite didn t come with any kitchen equipment, so we had to ask for everything

water park

breakfast was great, staff was friendly! it was a lovely stay.

kids loved the waterslide

water park is to small and the pool has a rough floor at the bottom of the pool , scraped my knee

kids running in the hall coming back from the waterslides

room service

eaning staff), was not very good this time around

the room service were not available

they could have offered a room service for breakfast at least at the desk

room service does not exist despite being advertised we called multiple times within business

couldn't get room service due to restaurant being too busy.

denny's restaurant right at the hotel with room service

patio was dirty and room service would have been nice late at night.

5 hours so you couldn't even flush the toilet, so we decided to order room service which didn't work as they had no water either and had to shut down for the night

room service was unavailable

great, food could have been cooked better beds were comfortable, however we did not receive any room service just new towels and two bags of garbage

there was almost no parking space.

ds have been afraid to go there)

ample parking, we were able to park against the building close to an exterior door near our room

breakfast exceeded my expectations

i ordered room service twice and both times and i was greeted with a smile

parking is a bit tight.

elevator out of service. wifi slow.

kids liked the swimming pool

kids liked the swimming pool

called in room service quite a few times, no answer so i had to go to front desk to grab stuff

was able to obtain a plastic bag from the room service

what's the point of room service if you can't get it delivered

much to like about, except for the quiet and green tag, which is like don t disturb for room service

breakfast. room service. room was not cleaned .

good room service. big rooms.

when i asked for room service for the room to be cleaned, they just did the bed, they did not clean the toiled nor

no room service or robes

no restaurant or room service

room service would be nice.

room service

feel you could use a restaurant or have one in the hotel for ordering room service or even bringing up a nightcap when you don t have the time to go for a walk

well when you get room service for two and only one person gets the food

bed sheets didn't fit the bed

in on a queen even after room service

the room service staff rushed my order because i travelled all day

had room service for breakfast, very good food and excellent service.

the pool was nice and the room service was good

with room service was impossible

breakfast was incredible, room service 10/10, overall fantastic facility

reasonable good room service but a limited menu

was busy during dinner hour -- we ordered room service and the food took +30 minutes longer than expected

no late night room service

nice modern rooms and room service

the room service was fabulous

to order room service saturday morning, no one answered, but i do understand there were a lot of rooms

get room service was a 4$ charge and 18% gratuity, no designated smoking area, jetted tubs when turned

the pizza we ordered from room service was delicious

good gym, awesome staff.

the gym was new and good equipment

room service was terrible, it arrived rubbery, cold and lacking in quantity

no room service after 11:00 pm vending machines weren t stocked

great location room service was quick bed was very comfy hotel had a good clean feeling

i put out the tag for room service on the 2nd of 3 days but did not receive any service

room service multiple times, no one picked it up

very clean, perfect location, great room service, nice pool, and the team there was incredible

we ordered room service for breakfast and it was really tasty

was small coffee , maker didn't work, bathroom fan didn't exist, no ice, had to use room service, fridge was not cold

location. the valet staff are excellent! room service excellent!

the room service food was excellent and came up quickly

nice clean room. lighted makeup mirror. room service was prompt, the food was hot

we ordered room service for breakfast and that was very good and quick

the room service was great, amazing staff, comfortable bed, beautiful room!

quiet, comfortable beds. the room service and drinks were delicious. great location.

the communication for the room service was not very good. the breakfast i had was only ok.

like the style of the suite but the room service and the stuff should be upgraded the stuff were good i just wanted them to be more

room service was bad, beds weren t nicely made, didn t get any refills for coffee/ sugar and

not even room service was available

no room

room service was served in paper boxes not on plates everything was just thrown into boxes on top

having rickys room service in the hotel for breakfast was good ud83dudc4d convenient

would of been nice if there was a bar in or by the hotel to celebrate after canada beat mexico in soccer

having rickys room service in the hotel for breakfast was good ud83dudc4d convenient

breakfast was a great value and the staff accommodated special requests for my wife and i

coffee was weak at breakfast.

their room service could be improved

the room service was great, and check in was very easy at the front desk. kind staff all around.

room service food was outstanding

at the hospital close by and the mall was right across the street, due to covid it restricted room service etc

the room service are just in the morning and you have to book them, if you miss them so good luck for

big tub (we had a jacuzzi suite), liquid soap and shampoo in dispensers, beautiful decor, and room service (+) room service was amazing (-)bad point was we tried to order room service for breakfast sunday before we left but was told we would have to go to the dining (+) we ordered room service several times and they were super efficient and the food was excellent (+) the bed was comfy, room service was decent and fast, and the breakfast buffet was cheap and filling (+) the food was amazing and loved the fact we could order room service (+) the room was clean and room service made sure it was so through our stay (+)staff were friendly, especially the room service! (+)room service was actually amazing, and reasonably priced (+) the room was spacious, the bed was comfortable, and the room service was convenient and delicious

tv channel choices are basic, no bubble bath for spa baths, some rooms have little to no plug ins and no where near the bed

and with the supermarket next door, laundry on site, and solid amenities it made for a really convenient stopover

the hotel was quiet, the restaurant was great, parking was great.

only thing i would want to be diffrent is to have instruction how to use spa bath lol

the food from room serviceg

would rather have been in main building had room service and food was not

beds were comfy, your meal room service was yukky

and lastly, needed accessible parking for the wife nope, others were parked in those spots without the appropriate tags

we had a sad view of some construction and a vacant parking lot but overall, would stay again