elevator, phones don't work, no room service unless you go to front desk and ask

upon checking in, the receptionist failed to tell me if i didn t request room service in the morning my room will be cleaned by housekeeping every 2 days and i would have

changed out of was accidentally left in the bathroom and was taken and thrown away apparently by room service

no room service

i liked and it was horrible experience when it comes to room service, where we had to hand over used towels at the front desk

room service only came around once, so if you weren't out of the room during that time, your room

asked for room service but i guess i didn't request it the night before

staff was great and room service was too

larger pool maybe.

excellent breakfast very friendly personnel

great pool deck and views

the grande vista bar and grill was a very nice place to relax

kitchen needed updating

i like the view, kitchen das nice, beach is awesome.

great accessibility to the fitness center on site

room was dated, the hot water in the kitchen would work sometimes and sometimes it wouldn't, we were not informed beforehand that tents

that u had to order room service 24 hours ahead

room service and breakfast was excellent

lack of room service.

recall haven t seen it online but i also wasn t told or reminded of the hotel policy for room service at all

room service was not done at all in our 2 days stay

room service hung up the one time we attempted to call

room services excellent employees thank you

have to go down to eat breakfast, so i spoke with someone at the front desk and requested to send room service

room service when asked to bring clean linens was not communicated well with front desk.

in touch with room service was a little frustrating because it told me to go to a channel to order for room

we didn't had room service or clean sheets, we had the same sheets for 3 nights. disgusting

location dining and room service on sight very clean friendly staff fridge and microwave little lazy river close access

don t blame them but again don t jack the price when we can t

no room service

not to mention there is no room service due to covid

our 25th wedding anniversary and my husband s birthday, ana (at registration) surprised us with room service (-) there was no room service, no breakfast buffet and you were asked to wear a mask in all the main areas of the (-)room service , breakfast price , no bell service, no valet (*)to not have room service regardless if you have a long stay (*)be aware that room service isn t included, even though you pay for it (+) room service kept my room tidy (-)were available and no problems with recent hurricane, only to find out upon arrival that room service was not available (i can live without this) and the tiki bar was not operational (this

the gym and all the amenities were well kept

buffet is okay, i like the price of it but wasnt very good. the pool needs an updating.

restaurant, gym, etc

the pool area was spacious and access to the beach was easy

great room service! loved the free breakfast!

done to it also the electricity seems to have had a shortage which was a safety hazard also the wifi has poor connection

the pool area

people literally sitting around the pool smoking weed with kids out there to the point we had to go in to not have our kids around that

the kids had a great time at ft walton, destin, and navarre beaches

staff upon early check in, clean and comfortable suite, on site room service was fast and really good

room service comes in every three days

room service was never available due to short staffed

maintained had beautiful gulf view and their hot pool with hot jacuzzi room was clean and daily room service

didn t like that in order to have any type of room service regarding cleaning you had to call the front desk before 10 am unless you stayed more

you could see both the pool and the beach from the balcony and only a few steps to the beach

smoking and profanity by the pool

the pool and outside spaces were well cared for and the beach attendants and service were friendly and

decor in unit- no washer/dryer in condo- wall outside that blocked our view- pool was right outside condo and very loud- no blankets or pillows for pull out

a tad noisy being so low and close to the pool

the room service menu was very limited

have loved room service to make sure the bottles in the shower are full and that we have fresh towels

no room service.

room service was very prompt and the food was nicely presented and delicious

the house keeping room service was not efficient

room service pizza was mediocre

offers room service

room service food was bad.

was extremely crowded and although i expect to pay a premium for room service i was not happy about the additional fee added that was not mentioned in the menu

food wasn t great when i ordered room service.