great room service! loved the free breakfast!

the pool area

people literally sitting around the pool smoking weed with kids out there to the point we had to go in to not have our kids around that

location, staff, wifi and parking lot

wifi doesn t work at all

not real secure no food room service as advertised elevator slow, only one working in our

room service comes in every three days

no room service

room service was never available due to short staffed

didn t like that in order to have any type of room service regarding cleaning you had to call the front desk before 10 am unless you stayed more

our 25th wedding anniversary and my husband s birthday, ana (at registration) surprised us with room service (-) there was no room service, no breakfast buffet and you were asked to wear a mask in all the main areas of the (-)room service , breakfast price , no bell service, no valet (*)to not have room service regardless if you have a long stay (*)be aware that room service isn t included, even though you pay for it (+) room service kept my room tidy (-)were available and no problems with recent hurricane, only to find out upon arrival that room service was not available (i can live without this) and the tiki bar was not operational (this

indoor pool got a bit too wet during the day, which can't be helped because of foot traffic, but some sort

i recommend the nachos from the tiki bar menu

the gym and all the amenities were well kept

the pool was great for that and the ramp to access the beach

don t blame them but again don t jack the price when we can t

we didn't had room service or clean sheets, we had the same sheets for 3 nights. disgusting

location dining and room service on sight very clean friendly staff fridge and microwave little lazy river close access

this caused my room service order to be incorrect twice

no room service

cook).

the kitchen was great, loved the view, the location was good.

cleanliness, ample supplies, kitchen supplies, plenty of towels and cloths, i was sick and unable to enjoy the beach and pool

heated pool.

parking, accommodations, convenient to beach and area attractions. comfortable. quiet.

have to go down to eat breakfast, so i spoke with someone at the front desk and requested to send room service

room service was also not available due to the pandemic

room services excellent employees thank you

room service came once out of 3 nights

was clean i love the fact they do room service everyday when you are there to check and make sure the rooms are clean

great pool deck and views

the grande vista bar and grill was a very nice place to relax

i like the view, kitchen das nice, beach is awesome.

room was dated, the hot water in the kitchen would work sometimes and sometimes it wouldn't, we were not informed beforehand that tents

great accessibility to the fitness center on site

kitchen needed updating

no room service

i liked and it was horrible experience when it comes to room service, where we had to hand over used towels at the front desk

changed out of was accidentally left in the bathroom and was taken and thrown away apparently by room service

upon checking in, the receptionist failed to tell me if i didn t request room service in the morning my room will be cleaned by housekeeping every 2 days and i would have

elevator, phones don't work, no room service unless you go to front desk and ask

you do not get daily room service anymore which is why we choose to stay in a hotel and not a property from airbnb

room service was not done at all in our 2 days stay

out of the 8 days i stayed here we never received room service

that u had to order room service 24 hours ahead

we asked at check in to have room service the next day, she did not put us down

room service only came around once, so if you weren't out of the room during that time, your room

asked for room service but i guess i didn't request it the night before

staff was great and room service was too

kinda wished the pool was bigger with kid options

location and breakfast

room service never came with extra pillows

there was trash overflowing the trash cans in public areas

room service

ol and main entrance), and room service didn t ever service our room, even after we called the lobby and requested it our

also know that there is no room service, which would seem possible, since there is a restaurant on the property

the room service menu was very limited

room service was very prompt and the food was nicely presented and delicious

room service was very prompt and courteous

no room service.

room service

high cost of room service for basic items

was extremely crowded and although i expect to pay a premium for room service i was not happy about the additional fee added that was not mentioned in the menu

room service options were somewhat lacking

good room service

room service was fast