instead of sending room service,

efficiency of the front desk, housekeeping and room service...all the best.

we were too tired to go out, so we ordered room service and the food was delicious

the staff was very attentive and the room service was amazing!

pool area looked beautiful

large clean comfortable room, friendly front desk staff. late check out as a bonus.

what u really liked was that there were some covered parking spaces, which i believe we're first cone

we had a peaceful sleep that was quite and on the 3rd floor with elevator, parking lot felt safe and

the wifi is ter

the indoor pool was very relaxing

at this price you aren't expecting room service and bed turn downs

the tv didn't even work and that was after trying to connect it to wifi 4 times

wifi only for additional fee per device very small room air condition was too close to bed and the

wifi didn't work. half time

pool water was almost hot

also enjoyed the kitchenette

i had a 2 night stay, wifi was down for the entire stay

comfortable self catering room with dishwasher and comfortable beds. laundry good as well.

wifi issues

spacious, clean room; great check-in staff; well-maintained kitchenette.

to get away for the night, and our experience then was a lot better then, this time we came the room service menu was cut totally in half, not many options for kids, last time they had

room service staff are always friendly

we didn't get room service till 5/6 pm, i had call for it

bar and room service closes at 11pm on sunday nights

we did get room service... could have used new towels and more soap.

was looking forward to relaxing in the pool, however the pool was very cold, and i couldn't enjoy it

kept pool open longer for kids to swim

heated pool, clean room, comfortable beds

great gym.

car parking area well lit

so we stayed for 4 night on 2 night asked for room service and was expecting to come back with a clean room and it was not cleaned and we where

random 50$ pet fee not well mentioned beforehand, did not see any information about it when signing up

fact that email stated $50 pet fee and front desk claimed old email prices and i had to pay

my kids did enjoy a quick swim sunday morning after breakfast and the late checkout at midday

com's email that had informed me that there would no pet fee

on the other hand i ordered room service for 5 people and wasn't treated with the professional job as the front desk staff

to order room service the lady that answered the phone was very rude about the menu in the room was no good

we ordered room service and had to go pick it up in the bar

room service, put tag on door, never received it

ordered room service and it took almost an hour and a half to get to me

big parking lot

breakfast could do with a little variety

come tell my neighbor to stop yelling at her babies awful experience i could not use treadmill in gym they were all

also, at breakfast, they did not have any meat, to go with the mini waffles

shady looking characters in parking lot

parking

very nice area and price was great just the parking was not good

breakfast provided and management made sure that plenty for everyone

continental breakfast and amenities

vending, washer/dryer, gym, breakfast

room with balcony was awesome and had a great city view (pictures included,) ordered off of the room service menu (+) room service was quick and our breakfast was delicious (+)room service was awesome (-)extra blankets, parking was confusing and extremely full, room service closed too early, no fridge or microwave, no hair dryer, parking was almost $15 per (-) room service won't deliver water to rooms (-)room service is a joke (-)to discover that there were no refrigerators in the room making it very difficult without room service as an option (-) wasn t able to get room service due to inadequate staffing (-) also disappointed in no room service (-)room service has to be requested and was not told at checking, very disappointed to come back to a

shuttle service was so friendly- tommy was the driver

stuff very nice staff very nice room and good security system and can t forget about the good shuttle

clean room. friendly staff. shuttle that took us to simmons arena for our event.

we picked this location because of the bar and restaurant

they also have room service from the two restaurants on premise

they have a full restaurant inside the hotel they also have room service if you didn't want to leave your room

front desk and room service staff as well i have not one complaint

room service was very expensive and took over an hour to get so it was cold

i loved the cleanliness of the room, front desk/ lobby area, & the room service!

room service not good /ac not working well/ front desk didnt answer my call

staff friendly and helpful, management very helpful room serviced and clean everyday, air cold

rooms, there s people smoking weed and using drugs all over the place, didn t have the clean room service, it s nothing like the pictures, the breakfast wasn t worth the

room service never came to see if we need any towels etc

free breakfast bar could have been managed/worked a little more but this was a very slight blemish on a

loved the bed and efficient room service.

staff was incredible and room service was great

the price of room service.

room service was very slow

ended up putting food in refrigerator and paying extra money on room service that i didn t plan

room service, having a suite i expected to at least have coffee and room service

staff, location, room service, lovely hotel

no room service

needs valet parking, microwave in room , room service, restaurant., better bar

the pool needed to be cleaned

bar and friendly bartender

it s located right in the heart of downtown little rock and it was plenty of activities for kids and adults

didn t have a pool or hot tub

furniture out side of room, parking wasn't great

the loud music that caused us to have to have our tv turned up extremely loud, the lack of parking and it was just honestly an all around bad hotel

our room was on the 1st floor & had an exterior door that opened directly to the parking lot & our car

wifi non

loud parking lot

the breakfast has a great variety for all ages/tastes.

pool needed to be cleaned

pool was in disrepair and i was looking foward to that

the pool was not ready to be used

breakfast was tasty with choices

beds, complimentary shuttle, quiet, no room service surcharge when ordering from bar

easy to order no extra charge room service food

originally stated there was room service, but it turned out to be only a small number of bar foods and pizza

was clean,comfortable, and room service was great

really enjoyed the fact the hotel had a bar and happy hour and room service

that the pool was closed

wifi was slow, but at least it worked

no swimming pool opens

and the pool was not in use on the 4th of july weekend

pool was closed

that the pool and fitness room was closed

the pet fee was more than reasonable

pet fee, surprise rules about pets, old dirty stained furniture in the rooms, room faintly smelled

clean. convenient and breakfast good.

enough parking spaces for the amount of rooms in the hotel

2 towels for 4 people, had to ask for breakfast it wasn t available at first, blow dryer would have been nice

the staff was super friendly. accomodated us with late check out. the rooms were clean.

no breakfast

did not have breakfast only coffee

ice is on the ground floor and you need your card to get in the room where it is, no breakfast was provided to my knowledge

i like the location and the room service.

called room service for a hair dryer and never recieved one. our coffee maker was nasty filthy!

room service on 2 occasions order not complete and had to call back do not disturb sign on door

we also had a nice time at the pool and hot tub

great service. love bar and restraunt. customer service awesome

ordered room service was fast and well prepared

room service very good choices

the burger i ordered from room service was also not worth the price

pool and outside setting area and bed

the grill and bar is a nice convenience after a long day of travel.

roaches in room, and 12 parking fee not listed.

was banned from the property when we didn't do nothing wrong we cleaned up if i seen trash in the parking lot or i'm in the hall i picked it up we never caused a problem we never were disturbance

pet fee was only $7

12:30 am after a long day on the road traveling, there were men sitting in their cars in the parking lot and a heavy police presence at one of the neighboring properties

the parking lot and entire hotel was over run with drug addicts all night.

hotel hall ways have a funky smell, and the breakfast items other than the cereal are not good at all

coffee tastes bad. could use a better quality coffee. the rest of the breakfast is good.

of covid the breakfast was very limited

milk or so)

if covid wasn't around - a regular breakfast would have been nice - certainly not hotels fault!

breakfast was okay

kids and i really enjoyed the pool/hot tub

heard kids running up above us.

my only complaint was having a family with kids above us jumping and hollering.

are 70 years old and put on floor with young kids that yeld most of the time into night banging on walls and room pass through door

breakfast could have been a little more of choices.

no breakfast because of covid.

could use a little more parking and some vending machines

is fine but don't plan on getting any breakfast even though it is advertised

no breakfast yet due to covid-19