the dining experience was equally disappointing, with the restaurant serving cold fries and room service taking over an hour just to deliver water

the location was excellent .had room service breakfast and food was ok

the only option for food was room service off the menu which when you simply want a fun easy snack after hiking is a joke

there was no place to sit a tray down for room service

more choice on the room service menu with gluten free options

spotlessly clean, very comfortable bed, fast wifi

also great that the pool from nextdoor hotel can be used

and they offer smores for making:) pets are very welcomed and accommodated for here

the hotel was perfectly located next to shops and restaurants and the access to the spa and pool next door was an added bonus

my daughter enjoyed the pool and hot tub access

los abrigados pool is not nice

room service could be better - especially for non-standard requirements like tea etc.

consider offering other meals for guests other than mole mexican specific, more general food as room service

i would have liked room service

no room service and the restaurant not much accommodating for hotel guests, had to wait for an hour to

no restaurant in the hotel. room service would have been great!

breakfast was tremendous and the staff was top notch

fabulous experience all the way round! breakfast was great! beautiful grounds!

the breakfast is delicious and served on your private deck

) breakfast, and gorgeous renovated rooms

breakfast was absolutely amazing

ordered room service which was timely and friendly; however the steak was not cooked medium well as

maybe to have a room service everyday.

i ordered a meal from room service, and they gave me an extra drink, free of charge

breakfast we ordered and had room service delivered

a problem with the phone system. tried to get room service and was unable.

room was clean, nicely appointed, and every person from front desk to room service maids were very friendly and helpful

the cost didn’t go down despite the absence of room service.

no room service

my room was on the inside of the hotel and was by the pool

how welcome we were made by the lady that checked us in, the hot tub at the pool

location and the staff at the desk and for room service was friendly.

the friendly staff, the pool.

friendly people, great value, clean, had everything needed, air conditioning, pool, location!

my 3 kids and i just needed a place to rest our heads while we explored the beauty of sedona

nice staff, clean facilities,and pool with jacuzzi, my kids was able to enjoy swimming and be relaxed

prices for room service were too high

easy check in and out the staff was very nice and helpful. room service was very quick

the price of the hotel did not change, yet we had no room service because of covid and the massage we booked we couldn t use the steam room or sauna

room service wrapping each night at 10p made it a little difficult if you had been out having a

they left the room service trays out in the hallway for a long time.

provided no room service

so there was no place to get food after hours and the hotel doesn t have a kitchen for food room service

daily room service is upon request only but very prompt on responding with any needs

cant say this is a hotel, no daily room service, cereal is the only breakfast served...

room service never came to clean during my stay there

i love that there s a restaurant with room service on the premises and their food is great

room service was great...........

no room service or dinner

with mountain view, 24 hour coffee, homemade cookies access to kitchen area

easy self parking in front

i was there for 4 nights and only once did someone come for room service

covid restrictions on room service

this made it suspicious that the room service was good and thorough

three cockroaches running around the room room service tried to open the door in the morning even though i had the do not disturb placard

also, we were not told needed to ask for room service but the staff was very helpful and nice

the room service staff were very accommodating as was the front desk staff

covid prevented daily room service but staff replaced what we asked for easily. delightful.

have preferred daily room service or at least once during my 5 night stay

loved it, the fire pit by the pool and the breakfast was great.

we loved the whirlpool tub in our room

the wifi wasn't working on my second night

wing a car) and were always pleasant and helpful

there is plenty of parking close to the rooms

wifi does not work, breakfast a bit chaotic, and nowhere to walk or run in vicinity

lighting in the parking lot, but that said, i actually drove to a few hotel choices before deciding and it seems

doors) is awesome, but the room was sweltering for summer use

i wish the breakfast was better the towels at the pool were nicer than the ones at the room

good location. easy to find. free breakfast!

building so everything works perfectly, clean, friendly staff, excellent breakfast, bar & small restaurant on site, comfy bed and pillows, etc

conveniently located to everything, had a nice bar and plenty of snacks to purchase

breakfast was excellent and the coffee is great.

nice room. breakfast was good. very nice common areas.

was high level front desk great breakfast great gym great view and surroundings great wifi

the gym was fire

better breakfast options

room service was spot on

the cost of food and room service

likewise room service dishes of the room next door needed to be picked up in a more timely manner

the room service was a treat, the fish & chips yummy

still not doing daily room service - ok but weird given where we r in pandemic

bathroom, hair on the sheets of the bed, no room service, and keys stopped working on the second day

room service cleaned out my room before i even checked out

the price, no microwave, dirty under the bed no room service on...

no room service no bkfast room is so small bathroom so small shower place is tiny

no room service. it took forever to get some more towels.

breakfast was good, room was decent, room service never entered our room at our request, location was great too

room service did a less than quality job cleaning

i must say it was very clean but during our two night stay room service did not come once

smell in the bathroom of urine after a call to the front desk they said they will have room service clean

the breakfast was excellent

we brought our cats and couldn't have daily room service but the maids were excellent and left a bag of fresh towels hanging on our door each

they told me that i would not have it and also the restaurant was not available, nor there was room service due to the covid-19

of covid there is no breakfast, no room service

no room service for families that were staying two nights. rates were expensive.

i didn't like having to request room service. breakfast was diverse, but quite processed.

a better breakfast bar

the breakfast room large with good basic breakfast options

beds are very comfortable. wifi is good. good value for price.

for the money would not hesitate to go back if you don't need pools and landscaping or hot breakfast this is the place they provided a sparse cold breakfast suited our

wifi was slow and room had a bit of smell.

room service could have been a little better

room service,clean and nice modern look bathroom,comfortable bed, wifi speed

no room service

room service was awesome

when i asked room service they gave me towels but no sheets

i would ve liked more variety in the room service menu and prices are a bit extreme.

i didn t like having to request ice thru room service, it took a while to get

the restaurant and room service food was delicious

room service / food was not great

location and room service

it would have been nice if they had room service. even if it was just for drinks.

my assumption they were unlocked during room service perhaps, but we had arrived by 945pm, we were placed on the 1st floor

staff was fantastic: everyone from the front desk to room service to the staff that worked the breakfast was super friendly and responsive

there was no room service, so extra bedding & towels should be in rooms, & bins should be emptied

the breakfast was always great, as well as the staff

location was perfect. room service. two restaurants with great food.

especially room service, the bar, clean elegant room, my name was on the tv, and security features for the

on route 66, restaurant on site, pool and hot pool/spa pool, room service, close to grocery and pharmacy stores as well as restaurants

we ordered room service and it was prompt as we were starving and exhausted from a 12 hour drive

room service is overpriced for the amount of food received