daily room service

i liked breakfast, enough options to choose from (it's a menu to order from - not a buffet) location - very

breakfast was also great, although not a buffet they had plenty of options

very safe in time of covid 19. the breakfast was divine (including the service quality)

breakfast was very nice. and the manager was extremely welcoming and hospitable.

room service is an option

calm place breakfast is not too bad room service can be improved

no constant room service , view is not good , high cost

kindness of the staff. secured outside parking.

from the reception to the bar and management, everyone was incredibly kind and welcoming

the location is messy, access to main door and parking are challenging, the hotel looks quite new and great

breakfast amazing. reception staff very responsive. spa was immaculate.

we ordered room service from the italian restaurant, the pasta with shrimp and gambas was without shrimp and

who was in charge of the floors housekeeping & room service

service at the pool bar was rather poor, and the quality of the room service/ restaurant food was a bit disappointing for a 5-star hotel

we had room service the first night which was really tasty but the next three nights we went to the

the spa breakfast room service were all top notch

no wifi on 2&3 floor, shower drain was slow

the wifi was down during my stay.

t ok)

wifi stopped working 2 times during my week long stay

strong wifi signal

room service number never answer!

the menu for room service could be a little more varied

if all was at expectation if i needed anything else that could made my stay even enjoyable the room service quality was really good cannot wait to go back

the location is difficult to reach if you are driving the prices of the room service are high.

room service very slow , otherwise this hotel best one ever

also mohamed who provided a welcome assistance at the restaurant and superb room service

need more options in breakfast

squeaky clean and newly renovated, sound insulation in the room was impeccable, generous pool and fitness room with modern training equipment open 24/7

we didn't check out the other facilities such as swimming pool sauna and the like but this is a hotel my wife and i would be pleased to return to

is very friendly quick service laundry service fast internet location is amazing hotel is very clean great and tasty food, and it

no facilities. no restaurant to offer lunch or dinner. no room service. small hotel.

spacious room with balcony, good room service.

taps, torn bedsheets, no room service, no kettle or cups or water bottles or tea bags

room service no tawels no shampoo and shower gel when arrived

this guy kept calling my female friend and myself

stayed only 1night in casablanca, the room was good, wifi was good too

no response to my 2 time request for laundry service

it appeared to have double glazing on the windows to cut down the outside noise, and the wifi worked on most floors

we also felt the desk staff was not honest about taxi charges and laundry charges and whether breakfast was included

i used the laundry services which was quick and reasonably priced

under painting no wifi breakfast is very poor

o choice ) the hotel smell painting there is no room service even i stayed two night i have met the room service lady and ask them to clean my room

no air conditioning, no room service, bad wifi,

always friendly personal, also at breakfast and reception and room

the hotel was noted to have a restaurant and room service, it doesn't

room service was quick and value for money

the rooms are clean and the room service is quick to respond

and explained the room properties clearly and the check in and out was very smooth with good room

pleasant, welcoming, room service, know what you needs, smiley faces, comfort and convenience

old town, fantastic service, the food is very good too, both the ground floor restaurant and the room service

room service was no better, showing the same lack of professionalism

extra bonus for round the clock room service, that's really exceptional

they do not have room service , no facilities , this hotel should not be a 5 star at all

have liked to see a few more vegetarian options on the room service menu to meet a varied dietary requirement

the breakfast was very nice room service foods could be better

room size was good room service was excellent

also, a special thanks to the housekeeping and room service teams - they really did a fantastic job and everything was always clean and the food

room service must be improved.

is bad, restaurants under the table was dirty so i couldn’t eat… so slow room service, we asked iron, it came after 45 min

chose to have room service for dinner each night, the tagine were amazing and great value for money

i felt comfortable, the room service is good and it was very clean

hotel was clean, the staff was very kind and helpful, the parking was safe and the location is just minutes away walking towards the medina

is in an area where parking although provided puts the car at risk of being collided into by passing vehicles

staff, parking man is amazing

ich is not the hotel's fault) and very narrow parking spaces in the

room service was also bad

room service was overpriced

i like the room in reception in room service

requested room service

concierge, room service and bar staff are just amazing and always making you feel extremely welcome and taken

good room service and nice staff

i felt comfortable, the room service is good and it was very clean

room service works

had a chicken sandwich on room service, it was great, almost a double and with french fries

excellent location, friendly staff, good room service

good for short stay in casa close to old town room service dining was

room service was welcoming

the room service food was excellent

very important for alcool drinkers, it has a bar with a lot of liquors choices, including room service

excellent room service

the design, the comfort, the spa, the staff, and room service are all exceptional

the design and finishes were impeccable, spacious, and elegant

i felt consistently well taken care of, whether at breakfast, lunch, or dinner

my stay, i noticed a clear difference in how guests were treated at breakfast

very luxurious and perfect i loved the gym and the breakfast was excellent the staff where amazing in the roof top very welcoming and

room service staff very active

room service is excellent and well priced, and cleanliness and hygiene are well respected making my

halima, the in-charge for room service, would make sure you never have to ask for anything and it s already available for

room service has good tacos

locality, room service, front desk service, cleaning, breakfast

is no bottled water there is no minibar there is no room service no tea or coffee anywhere there are not even signs for how to use the phone contact

was a very good place, can walk to many places from here, great room service, cleaned daily, plenty toiletries, the staff are really nice and welcoming,

room service was very good and the room was properly cleaned every day

room service and cleaning staff also giving a genuine caring smiles understanding the frustration

ordered pasta from room service and i found a small piece of metal in it

wanted to order room service but no flyer or phone number available

30am, the receptionist knocked on our door again apologizing and saying it was the room service

room was dirty, room service do not use vacuum cleaners, you have ants and bread crumbs everywhere

mething basic to eat) and they didn t want to assist us and when she said to the

cleaning ladies started knocking and opening my door starting from 9:30 multiple times offering room service which is obviously not needed on the departure day

there is a regular breakfast and a honest price

breakfast good, location not so.

in addition, there were no many options included in the breakfast

no hot water, and awful breakfast

someone had had a good night lol breakfast was buffet style

the staff were incredibly helpful, including arranging safe parking for the car in a nearby car park

location,nice new renovated hotel,clean,friendly staff,simple breakfast do not expect too

we were travelling by car and booked parking which was provided at a nearby underground parking spot

breakfast was ok, hopefully they'll have tweaked it up once they're more established.

hotel seems to be quite new, the location of the hotel was good, the breakfast was good and the staff (especially nada) were very kind

location nice size room , good room service , staff very good

breakfast is good with many options

mohamed on the morning shift, as well as the two gentlemen who prepared and served the breakfast buffet they were all friendly and attentive

the breakfast buffet is excellent the staff are nice and professional also friendly

quiet , breakfast was good and the people were very nice and especially the front desk team

the stuff we re extra helpful especially hassan at the reception and fatima at room service

i manage to fix some myself with the help of room service staff

just wish the hotel will have a small in house restaurant to enable guests order and have room

breakfast was best we had encountered in morocco

they have laundry if you need also

upscale, served by waiter, both in the 60 seat restaurant with glass to street view; while the room service was perfect as well

this property is very clean and tidy, excellent room service

clean, convenient, good wifi, good continental breakfast, amazing personal

we had everything we need after the long drive - good shower, delicious breakfast, clean room

delicious breakfast in the restaurant downstairs, ac in the room, daily room cleaning, stable wifi, and a window that can be opened

welcoming staff, nice full breakfast and great room service

location was great, the hotel is clean, the staff is really attentive and the breakfast is superior

nice hotel at a happening place in casablanca, very good restaurant options available nearby, breakfast was good and the reception was prompt too

i like the moroccan breakfast i chose to try.

wifi in room not working, no kettle or water in room, the lift is small, can only fit one person,

located hotel, rooms and hotel clean, staff friendly, wifi and hot water worked fine

wifi throughout property though not published as such

distance to the tram station, medina where you can eat good and economical food, free wifi

location, nice staff, wifi worked well and my single room had a little balcony witch was nice

daily cleaning of the room. excellent wifi. good location.

room service food was not the best also, it s a bit overpriced hotel

i guess the room service food was below average

room service is good as is service

very slow to receive food in room service and french cafe expect to wait over 30 minutes for it to

are rude the rooms are in a bad condition, room service is slow and i really don t understand why would 2 people carry one order on 2 trays,

room service is not satisfactory

and on bathroom floor and floats to inside the room too, paint coming off from the walls, they do room service but dont change bed sheets, pillow covers or even blankets all you d find used by

was getting my love breakfast every morning and i was served with a great ud83dude03 and lovely stuffs but mis zhour

breakfast need more options!

wifi gets shakier the higher you go from the ground floor, there are 5 floors

om service) and the service and quality of food exceeded our expectations

breakfast and room service meals are pleasant

the room service meal we had was not brilliant

room service was amazing

room service food was so delicious and reasonably priced

room service was very good

room service including fresh towels every day

room service crew always trying to find ways to make customer at pleasant mood.

perfect breakfast ; very good location and calm; perfect

we used the parking on the street next to the hotel

room service was helping, they gave me an electric kettle for the tea

kindly reserved a car parking space outside hotel door found it tricky to find coffee shop and restaurants which did not

wifi didn t work in room

for those driving, parking would be problem, but the staff there will help get a guide..

they also have some parking places reserved for the clients

nice spacious rooms, updated bathrooms, good room service.

stuf and brakfast and room service

bathroom size compared to the room size. amenities in the mini kitchenette.

kitchen facilities where sparse with lack of utensils and crockery

they are also very clean and well equipped with a kitchen , wifi and tv with lot of choice

no room service ud83dude1e but the room was equipped with coffee, tea and water which is great

the spaghetti bolognaise which i ordered room service for was very delicious

room service prompt and professional

still was nice wanted to have room service and i had to go down to the restaurant to choose something so they can take it to the

location, room service, street view

tea making facilities would be good if provided in room instead of paying for room service

staff and location with great room service and facilities

we arrived late and the doormen and front desk were very accommodating, even ordering a meal for room service which we enjoyed on the terrace

rooms, staff, food, rooftop bar were beyond expectations

price of some alcools in the bar ...;)

nice people at front desk and room service

in late and restaurant was closed but room service runs until 10:30pm which was great

breakfast and room service was delicious

best thing i loved is the room service woman she s so professional, the staff at the reception are nice too but the room

location was good and room service was fine.

- also one of the room service came on the second day to check if i used something from the minibar

this is such a small critique, but we thought the a la carte room service menu was a bit odd and could be edited/expanded to include

we had room service which was reasonably priced, plentiful and convenient

perfect personal, very high level of hospitality. perfect room and room service.

cleaning was good. zineb room service girl was doing good housekeeping

om service plus

room service food tasty

i like the welcoming from front office , room service and security l

it was clean and stylish. room service was decent

breakfast choices noise from building works on top floor delay in service

room service was able to bring warm milk for my daughter in the middle of the night

ckily someone understood

the food from the room service

no proper response from the reception and room service

price is a bit high but average in general, room service can be better and faster.

room service staff

live station for eggs to order could also be added room service could be a welcome

staff for room service for available

weak wifi, overpriced and odd location

great shower, great service from all staff, good wifi, very comfy bed, very clean.

e rest of the food we shared that day and others are good, so it s likely that

rooms wonderful, nice room service

service in general

staying there for new year s eve) the worst part: got food poisoning after a cesar salad from room service

i would say the room service food was not good, caesar salad in particular was very bad.

we ordered a morrocan breakfast that sounded cool as room service

room service works quickly

room service is opened 24/7 and the staff is truly kind

clean hotel and private parking also the staff are very nice

h floor), although not spectacular by casablanca standards, valet parking, 5 star

room service

room service is quick

en you ask they direct you to the instagram page of the

d the

room service tray outside room was heaped w old food and not a great sight upon arrival

very good room, and good breakfast, good variety!! good gym!

the restaurant provides lovely buffet meals and its value for money the room i was in was spacious with immaculate cleanliness i used the spa and laundry service which was

downtown location with parking right on site

of preferred breakfast to be included as i had to pay full amount for my kids knowing they eat very

parking issue

staff was very accommodating and, in the room service was excellent

service was always super friendly from car park to reception to room service and restaurant service

great room service

room service, facility, view of city and mosque from top floor,

the room service is good

clean and modern rooms phoned to request room service when we came back friendly staff amazing

new hotel, very comfortable, nice breakfast included

can reach by tram & buss , nearest hotel & supermarket available staffs are very friendly breakfast very nice reaceptionist sara &other ladies very helpful we can keep our lagage after

the breakfast was delicious, and the hotel s amenities made my stay even better

staff very friendly and excellent breakfast.

room service: can bring both food and drinks to your room

the breakfast was good

the staff, breakfast, and the cleanness of room

clean room, central location, a/c works good, parking in front.

delicious cooked breakfast lift/elevator in good working order very good value for money quick wifi

anks to bouchra at the reception) room service was excellent as well as the rest

anks to nora), sky28 bar

we order room service dinner and took a lot of time

stay was better than expected , from check-in to check-out

the room service is available all night and the food is comparable of michllen stars

my room was spotless, with a huge, incredibly comfortable bed and high-speed wifi that worked perfectly the entire time

the bar is in a nice spot

rooftop was closed, the bar on the top floor was closed as well, the bar on the ground floor didn't operate - so hotel

the fitness room was well furnished ( weights, kettle bell, running machine) the + : the taxi i booked

there was a rooftop bar with a very nice view, there was just never really anyone there or anyone working the bar

mini bar and great room service

we had room service a few times and all the food was excellent quality and very authentic moroccan food

we ordered room service and the food was really good as well

the staff was lovely, and the room service was exceptional

we enjoyed room service, the restaurant in the evening with a singer and band, and the moroccan tea room for

i loved the bidet!!!!!! 24/7 room service was awesome!!

laundry, customer service, common sense, lifts, ventilation, toiletries, safe

location, clean rooms, excellent laundry service

great location very nice breakfast and very kind staff

breakfast good but too expensive

no wide varities in room service

room service - it gets an a

first night guy from room service brought ashtray at 1

stingy and over priced room service

would be great to have more of a variety on the meal options for room service and breakfast

no room service

the breakfast wasn't good enough and there were no resturantant or room service to order food

no room service after 8pm and no cleaning items

great variety for breakfast

no breakfast

the most important the stuff were amazing from the valley, porter, front desk, room service to the manager

the room service is 5 star in price only.

large rooms, good room service. good functional hotel.

no internet until we complained bitterly no room service due to ramadan

would be nice to have a directory in the room with numbers for reception, room service

room service was not available

there are no room service

1 small bottle of water in the room and room service closes at 23:00

staff are great thanks to the front desk and room service department

room service closes at 11pm

the breakfast is nice, everything is enough and delicious

the breakfast service

place is new a clean but they need to hire more staff breakfast was not good at all, one person can not handle bunch of

the rooms are spacious, modern and perfectly equipped

the hotel is clean, location is good, staff was accommodating and breakfast is nice.