small family pool lots of kids and noise

there were a few choices, but the kids hated the breakfast food so much that we went into town for breakfast

breakfast was very limited for children

was so well thought out, the rooms were huge and comfortable, the gym was fantastic, and the spa was amazing

everything was amazing. my wife enjoyed the spa and i enjoyed fishing with my son.

breakfast was amazing

food was outstanding for both dinner and breakfast. staff was very courteous and professional.

maker in kitchen was broken, but as soon as i brought it to staff s attention, they provided bagged ice

dining at dinner and breakfast was delicious

lovely pool

historic house on a lovely property with a golf course

breakfast was a full service breakfast and very good

the golf course and clubhouse is right across the driveway

adjacent to the golf course

we enjoyed a very nice dinner at the clubhouse and a delicious breakfast, which was included with our stay

there is a huge bar and restaurant downstairs

bedside lamp, wifi

connection is poor in rooms but good in meeting place cafeteria bar

great breakfast, great service

breakfast was delicious

hard bed. many parking spaces for diamond members.

great breakfast, service, staff, all was perfect!

i thought that the breakfast could have stayed open beyond 10am since it was a weekend.

the pool and other facilities like the laundromat were clean and effective

hot tub and pool

resort fee should be waived or reduced due to a lot of the amenities/room service being unavailable during covid

no vending machines and limited snack bar options added to no room service after 10am.

only downfall - no room service - all else was great

the room service menu is limited and they are trying way too hard to be chic and trendy

room service is really slow and when my food arrived, it was not thoroughly cooked

environmentally friendly solutions to room service, although i understand that with corona some adjustments must be made

the room service

dining room service could have been a bit less complicated. didn t like the tablets as menus.

room service was quick and efficient. shuttle took us straight to the hotel.

but we were able to check in, get room service, wander around the property, have a quick swim, watch a movie and relax before our

super rich breakfast. friendly staff perfect location good value

- walk right into nice shopping center that has everything you need, even a little playground for kids

friendliness of the staff and the free shuttle.

good breakfast, great location within a strip mall area, next to weiman s grocery store.

the pool and hot tub were open!

the room service

the shuttle bus arrangements were rather vague.

the kitchen is clean and selection of breakfast is good

love the freedom of having a kitchen, and one with plates, bowls and pots too

the complimentary breakfast a welcome bonus

room service at any hour given the airport proximity

room service was great and fast

room service person opened my room door at 8:50 am while the don't disturb card was hanging outside

location, the room was nice, the amenities were awesome, and the restuarant/room service was great

staff was nice. room service came quick.

room service was quite overpriced for what we got but it was decent food

rooms were clean and the room service staff were friendly

otherwise is everything ok but room service is not clean your room when you there.

great breakfast! good long term parking.

it seem like the staff was watching me like a hawk when i was getting breakfast

room service is way overpriced for very mediocre food! this was quite disappointing.

also there jacuzzi is close and the restaurant inside but they have a room service that you can call you need

there is no room service-crappy internet for $12

i also liked the food at the restaurant, and i liked that room service was a reasonable price

room service forgot to bring utensils and part of the meal we requested but quickly came back up

room service, if you need something you have to go all the way down to the reception to get it

4th the smoke detector needed a battery, we called down room service to let them know

trash was not removed no room service numbered soaps. no lotion. dusty room

until i ask about it on day three night two of my stay because i had children and needed my room service as i noticed they did not come after the first night

lists restaurant on site w room service

room service

no pool, room service was just dumping towels not refreshing the room. there was no pool

elevators dirty, no room service, had to ask for towels

no kitchen or room service

room service came in to clean took all the towels, but did not replace any

no daily room service sketchy inappropriately dressed woman person in the lobby one evening

room service didn't replace towels, sosp or shampoo

room service does not harass you

hotel clean but room service bad , we come early at 11 pm they refused to early check in unless to pay 40 $

to check room services such as the bathing area

cordial staff, very clean room and daily room service was excellent

there was plenty of parking space and free parking. the people that work there was very nice.

there were no parking spaces available

tidy, quiet, spacious, exc staff, big parking lot, strong wi fi, rich breakfast, nice - quiet - clean neighbourhood, exc

that breakfast started early, we had to be at a hospital by 7 am and had to travel for about 45 minutes

location, free parking, it was good for my purpose, which was to have a bed to sleep for one night

the next day we expected room service we didn't get no room service in our 2 day stay there

early check in, room service

no room service. and pantry could have had more things to purchase

the room service, don't make room on a daily basis, and they might skip even though we ask for it

allowing kids to run up and down the halls until midnight, a few nights very noisy

always clean and safe with plenty of parking

the kitchen

the kitchen lol....

place looks clean but after getting in my room noticed i had roaches in my bathroom and in the kitchen area

the parking lot was covered in ice and there were roaches in the room.

no room service and ad said breakfast included and i checked it when booking and got to the hotel and

room service is a nice amenity

there was no menu in the room for ordering room service and the lighting was poor

that should be considered room service or something

amenities were accommodating with breakfast, internet, parking, non-smoking, pool, handicap access, etc

full of things for sale; chaise lounge in the king bedroom is really nice to sprawl out on; roomy parking for a u

the laundry facilities were very reasonable and useful

noisy at breakfast with loads of girls / football teams staying at hotel

construction limited parking

very nice breakfast

facility was clean and well organized, easy to find with ample parking and amenities.

was able to reserve pool time for my kids

heated indoor pool, included breakfast, 24-hour mini-market, laundry facilities on site make this an excellent

my kids enjoyed the pool and basketball court, the breakfast was a good option as

staff is very accommodating, rooms are clean and the breakfast has a good variety for all

breakfast was horrible.

the breakfast was horrible. the selections were disappointing and food was cold.

the pool was refreshing and so peaceful

breakfast and bed taking a shower ran out of hot water

breakfast was excellent,coffee tasty and hot

ordered room service ( a bottle of wine) and it was delivered promptly

great place to stay. clean, spacious, lovely, great breakfast and staff.

location to the casino and shuttle service.

the location!!! loved being that close to the casino, within walking distance

the staff was excellent and lady at breakfast bar was very helpful. food was above expectations.

the white horse tavern at the hotel is also a great plus however it would be great if there was room service

no room service

was not open though the front desk told us the hours of operation and provided a room service menu

change machine for laundry, and soap dispenser broken

excellent hotel would recommend. close to charlestown casino and harpers ferry