wifi quality was excellent

room are very clean and quiet,friedly staff ,wifi work well

there was a bit of noise from water running somewhere in the pipes. wifi was not so strong.

we all loved the spa in the room

the spa bath in the room was a superb addition

very bad wifi

spacious, comfortable room, with a balcony

only stayed one night, wish it could have been longer to use the spa & relax in this beautiful hotel

there was no 24hr room service

24 hour room service was there but only after we insisted it said on the literature did we get it

also no room service available

the room service was very efficient and the staff always ready to help you with a smile

ich was advertised in our room) and the bar area was catering for a lot of off the

professional staff with restaurant recommendations and perfect room service

cleanliness is and room service is not in accordance with the level of the rest of services

we ordered tea from room service which arrived without milk and it then took a further 30 minutes to arrive by which

reasonable bar prices

excellent accommodation, lovely dinner in the restaurant and beautiful gardens with small pool

nice roof terrace pool and relaxation area

roof swimming pool parking available in front of the hotel for 12 euros/day

the price was good and the pool was nice

the pool was the best thing we could ve asked for to pass the summer heat 10/10

staf, comfortable room and bed, great shower, great pool on the terrace, a pity we could not have a bath

pool and the huge bath

great rooms, helpful staff, good pool.

good location. nice pool. lovely helpful staff. good breakfast.

good wifi, breakfast was not bad but missing warm salty items

the swimming pool was great and they even give you towels for the pool

receptionist was excellent and so were staff in pool bar

great location with a huge pool and services near by.

nice pools for kids and adults

although it has a pool area it's definitely not a destination stay, more like a motorway stopover which it actually

there are gardens and a pool but they were closed (winter)

the gallery was exceptional for breakfast and lunch

breakfast plentiful. very helpful lady in restaurant.

lovely pool area

the pool was very nice

(plenty of on street parking in (-)streets around the hotel, and not easy to find a parking space close by (-)lack of hotel parking. (-) parking can be difficult out on the street (-)parking could a bit of a problem as you need to park in the street and at busy times it might be (-) not a problem for us but parking is in the street, which might be a problem (+) our hosts were very helpful and friendly with good advice for parking in merida too (+) very kind owners, gave us indication for free parking (+) parking was very

evening meal and the breakfast were very good just a shame about the menu translation on the qr code (a first for

we had a wonderful dinner and breakfast in a beautiful spanish patio

breakfast could be a little better

if you are celiac, very limited breakfast options.

good room service

gym

on the side of the main road, the staff are very friendly and helpful and the food in the bar is very nice

air con, parking, & lovely facilities

huge parking space available

pool area a little shabby.

rickety steps into swimming pool.

the room was nice, with a great few on the roof swimming pool

was closed but managed to get a meal on terrace by the pool in the middle of someone's wedding

hotel was good, but a little worse for wear - the artificial grass near the pool needed to be fixed/smoothed, a loose wall fixture in the room, for example

room was a bit grubby and very noisy with kids running up and down the corridors.

the cleaness, the free parking, free wifi, chea melas, breakfast included

i also had a great coffee from the hotel bar in the morning

wifi in the room poor

wifi could be better.

i loved the butlers and room service.

room service was quick and food was good

the room service was not available for a cup of tea

- had all the expected facilities, for example, plenty of sockets for charging, hooks for towels, room service; etc

no one attended when calling the room service or the pool service

w level kitchen) basic breakfast

fact there is no bar or restaurant they do room service from 8pm to 1130pm but it's not the

only room service; no bar, cafe or restaurant directly associated with the hotel

room service was decent, quick, and reasonably priced

breakfasts were just about ok. evening meal options were limited the bar / room service menu

only room service dinner

room service was awesome

abatjours of the lightning was bending and falling down

room service, ordering a 'burger and a squid roll

om service should have seen that)

the room service menu didn t have vegetarian option , the bar in the hotel didn t offer vegetarian

have been great to have had a small table and chairs on the balcony and room see vice to have had breakfast

annoying wifi and unfriendly checkin man

breakfast was plentiful even had scrambled eggs and sausage as well as continental breakfast all

no bar or breakfast

no breakfast, but good cafe up the road 100 m.

wifi

tricky wifi and had to email with my own phone my own reservation even though showed booking on booking

eggs for breakfast. the room was clean.

breakfast was according to my expectations with a reasonable variety of fruits

breakfast mediocre.