very friendly and clean hotel new orleans ambiance with classic jazz great traditional spanish breakfast looking forward to being

breakfast unusual but

breakfast could be a little better

very nice room with jacuzzi, owners were very friendly and helpful. nice varied breakfast.

good wifi air conditioned lovely courtyard dining good value for money friendly staff

great rooms, helpful staff, good pool.

bunk beds for the kids pool

no outside space for the bar and quite a distance from the centre

spa bath was amazing and great location

bar area was where we were served our dinner, it was cold and the seating not very comfortable

bar or room service late at night so couldn't have a last drink on terrace

ich was advertised in our room) and the bar area was catering for a lot of off the

24 hour room service was there but only after we insisted it said on the literature did we get it

the restaurant was fully booked days in advance

ce again not advised of this), did not offer room service

cleanliness is and room service is not in accordance with the level of the rest of services

we ordered tea from room service which arrived without milk and it then took a further 30 minutes to arrive by which

professional staff with restaurant recommendations and perfect room service

excellent food for both lunchtime in the bar and at dinner in the restaurant

pool area and the gym were nice to have

only stayed one night, wish it could have been longer to use the spa & relax in this beautiful hotel

our lack of spanish of course was partly the problem but a simplified diagram with clearly marked roads would

almost no wifi except right next to the reception. should be much better in 2025...

very bad wifi

spacious, comfortable room, with a balcony

wifi quality was excellent

room are very clean and quiet,friedly staff ,wifi work well

there was a bit of noise from water running somewhere in the pipes. wifi was not so strong.

e�^

the pool was the best thing we could ve asked for to pass the summer heat 10/10

the price was good and the pool was nice

staf, comfortable room and bed, great shower, great pool on the terrace, a pity we could not have a bath

there s a seasonal swimming pool on the top floor which is very much appreciated, because the summer is extremely hot in merida

nice pools for kids and adults

free wifi worked but not very fast

facilities of pool cafe and restuarant were good and the rooms very large and

bar on site serving meals all day

24 hour bar restaurant adjacent

however, we did have a simple breakfast of toast, coffee and fresh orange juice in the bar area each morning

coffee making facilities and 2 complimentary bottles of water in a fridge bed: very comfortable wifi: free and worked well from our room car park: free and situated across a small road food: menu

was ok, silent room, safe parking, good bathroom, excellent hairdryer, comfort beds

plenty of street parking

huge bed nice meal in the bar - whole octopus

the gallery was exceptional for breakfast and lunch

breakfast plentiful. very helpful lady in restaurant.

lovely pool area

the pool was very nice

good room service

nice pool and gym, restaurant, big clean rooms with very nice bathrooms and beds

pool was fabulous

hotel, bar restaurant, the staff, the easy access to road a66, and nearby service station

good wifi

water pressure was poor, particularly as it was filling the pool up, which we couldn't use

great little pool area to use for chilling out around with bbq facility next door

the pool is very nice and it is always open

location good for the stage of our journey. allowed dogs and there was a swimming pool

our girls loved the pool and various paths and tracks to play on

imming pool)

property needs to be brought up to 4 star standard ,the swimming pool was very cloudy and grotty hotel food wasn t brilliant,would not stay there again,bed was

facilities were being cleaned at the time of our visit

pool area a little shabby.

the restaurant itself has been closed for a while, so food is served in the bar area

i also had a great coffee from the hotel bar in the morning

no wifi so had to pay for room with cash.

the cleaness, the free parking, free wifi, chea melas, breakfast included

wifi could be better.

garage was good, location, staff very good. nice breakfast in the bar downstairs, it was clean.

i loved the butlers and room service.

the room service was not available for a cup of tea

- had all the expected facilities, for example, plenty of sockets for charging, hooks for towels, room service; etc

w level kitchen) basic breakfast

no one attended when calling the room service or the pool service

noisy a/c quality of room service food

the location and the room service food

breakfasts were just about ok. evening meal options were limited the bar / room service menu

d restaurant was closed)

idently such things

only room service dinner

om service should have seen that)

the room service menu didn t have vegetarian option , the bar in the hotel didn t offer vegetarian

abatjours of the lightning was bending and falling down

room service, ordering a 'burger and a squid roll

room service was awesome

wifi didn't work well

within walking distance - mercure cafeteria across the road -casino across the road lovely rural city - splendid river with walking

no bar or breakfast

swimming pool was used by many people and all seemed

in the two days we had breakfast my husband and i were the ones there plus the friendly waiter, poor thing

the breakfast arrangements took a bit of understanding as we thought it was a buffet breakfast

also, we enjoyed the breakfast the next morning in the adjoining cafe/bar before continuing our journey

tricky wifi and had to email with my own phone my own reservation even though showed booking on booking

breakfast was according to my expectations with a reasonable variety of fruits

wifi, considerate staff