parking inside the complex, good lights - make you feel safe

it has free parking and it was really quiet by night

the parking

is arranged like a fortress, with an entry passageway and then all the rooms surrounding the parking lot

free and easy parking was a plus

room service and customer service always excellent!!!!

in love with the bathroom clean sparkly clean room service comes everyday to come clean your toilet later backed up restock it with tissue soap

parking inside building

everything except the wifi and the security guard begging for money.

nice helpfull staff, clean and spacious room, free self parking free breakfast free wifi

it was a room that locked, with a bed. plus free parking

free parking, good location, nice room

it had led light behind the bed frame. it was also close to a lot of stores. parking was easy.

checked in easy after driving 3 hrs it & was parking free it was perfect a king bed

parking was good

random find , has a a smart tv i originally booked randolph but found this better than randolph parking etc

parking is a pain.

wished there was more parking, but always had a spot.

you might have some guest checking in that can be a little rude, fighting for a good parking spot or they ll block you in

i like the parking i like the rooms i like the staff

it's small and limited parking

you will need to ask for room service if needed

in my life but before going to bed, i saw a huge spider in the room, had called the front desk/room service and no one was answering so i stood up to keep checking to make sure it stood in the

stayed from april 5th - 10th and didn't get any room service

the staffs from room service front desk the staff from the kitchen ect wonderful staff

no room service available

the property is by the mall and they have a bar inside

the room service is cheap and the food has good quality

my favorite was breakfast when i got room service

breakfast very big and room service very

hotel was amazing, staff was amazing which includes front desk, valet, cleaning service, and room service

we dial for room services it did not work we had to call front desk from us to be transferred to the guest

was no parking at all i had to go around the block to look for where to park so i decided not to

very dirty. parking.

parking is horrible

no parking

the parking was really tight

dirty bathroom. wifi was not working properly. bad value for money.

en i got a brochure which said you ll get wifi in selected rooms only

there was no wifi and the stuff at motel were the worst

basic, bathroom needed maintenance, could not connect to wifi tv remote was not fully

said in the ad before arrival: -wifi

loved the bed that is settled into the floor, the shower, and the bar downstairs and the cafe downstairs

very courteous and promptly at 10:59 maids were knocking at my door to find out if i needed room service and to check out when

bby likes spanish), noise reduction walls, dennys dine in available for room service ect

room service was excellant

no fan in bathroom and didnt have room service.

room service!

daily room service, comfortable beds, tv

i didn't like that they didn't have room service

room service location are great

room service

the room service was

we were told room service has to be requested each day if full service is not needed daily

don't eat japanese food and the were limited offerings of american food on the room service menu

i wish there could have been more coffee in the room since there is not room service for only coffee

the hotel restaurant was delicious, they offer room service, and the employees were very friendly

room service coffee amount in small cup would like a small pot of coffee.

was no room service for breakfast; i was told that staff was too busy between 8-9am to provide room

there was parking.

entrance to parking is a little odd, but nothing too crazy

good amount of parking space

the parking lot was loud & full of people all night

were cigarette burns in the comforter and there were random men riding around on bikes in the parking area

also room service stops at 10pm which seemed odd to me

even when the room service took a little longer than expected, they immediately went to see what had happened and

no cocktails on room service!

menu selection for room service

thing that could have been a little better was if we could select items on the menu online for room service

also, positive response while asking for special food from room service

room service and food quality was great

we called room service for wine opener on the second day, they asked me to go down myself or they would

no mid-day room service.

room service in the morning was not what was expected

had room service every night since i was on east coast time and the staff was always so pleasant

ought it a a dirty stained metal bucket ), the towels

great bed, linens, big room. nice toiletries, great burger from room service.

car service to my event complementary to the hotel , room service was great

mattress, room service food. the location area is horrible

was no parking when i first got there, the attendant didn't want to go have the person who was taking up

and don t get me started about parking l

loved the parking space

parking was very tight the hot water in the shower wasnt working the sheets had cigarette bud

nice and clean room, very spacious. room service was great, very professional.

used room service twice, excellent food & delivered

proximity to bmo stadium and ease of check in along with quick room service from nearby restaurant

the front desk staff, the room service staff, and the housekeeping staff were all outstanding and extremely helpful

hotel the customer service was great and friendly the staff is available all the time the room service was on top of everything it s a great location for buses and the metro i have a

we called room service for more towels and the towels never arrived

-shocking there are no food/room service after 10 pm on a sunday so i'd recommend you eat

room service was great

the fact that there was no room service but, i understand due to covid.

was loud, requested room service and extra towels and they forgot, early check in extra $ for 1 hour i paid $25 extra

compliments to the room service for leaving everything in its place(clean (-)no restaurant. no room service. small room size (*) i hope they update the hotel to having fresh coffee available and these room service for requests also (-)room was so small, in the website said breakfast but the hotel didn t have any restaurant or room service (+)room service is great (-) room service people - please do not turn off a/c, when you're cleaning the room (-) room service was never

mputer with printer) were terrific

the hotel was nice and accomadating enough to allow me to do an early check in.

early check in, valet parking available

room was clean and maids were diligent maintenance was quick to respond to issues coin operated laundry service was convenient and hotel provided

ordered room service and paid way to much for a mediocre turkey and bacon club

that the room service menu had so many vegan options

prices for room service

my room service wasn't good

the lack of room service

that room service stopped at at 10pm

room service and the bar area.. and the pool aswel.!

only thing i did not like that the hotel did not offer room service and the indoor dining does not stay open late especially for those who have later

no room service! surprising for the price.

also, the room service food was delicious

excellent room service

no room service from 12:00 noon to 5:00 pm

also didn t love how there was only either a breakfast hours or dinner hours to order room service

room service was slow and food had gotten cool.

that they didn't have lunch for room service

extremely handy daily breakfast and beverage credit which can be used towards the cafe, room service, or at the rooftop

we were given dirty towels after room service was done

no room service, i paid for a city view but didn t receive it.

location, no room service or house keeping, no ice machine on floor, small rooms

- we stayed 4 nights but never once got room service but then on the last day the cleaner knocked on our door before we had even checked

only saw that people from the main telegraph street can come into the underground parking lot which was little uncomfortable because i saw drug addicts hanging near there

place feels new, staff was very helpful in accommodating parking for our small trailer

they had free wifi and free parking which was nice

room with the spa tub is the only 1 i've stayed at so far at this hotel, but let me tell you, that room is nice

convenient parking

i ordered room service and accidentally got double charged (because of the internet problems), but they (+) the room was very clean, room service was very quick, the diner located in the hotel is adorable and the food is really good (+) food and drinks are excellent, including room service (+) room service was quick and tasted amazing, specifically the strawberry shake and burger (+) room service and housekeeping of a very high (+) the room service was very prompt, and anything we requested was provided to us immediately (-)i called room service 2 times for a knife never brought it to my room it s ok tho. (+)its cool vibes, convenient to order room service with good food delivered hot n quick! (-)perhaps more vegetarian options for the room service (+) the restaurant and room service was pretty good too

wifi was extremely slow.

friendly staff, nice room, great roof top bar/pool, great location with lots of bars and restaurants within walking distans

great hotel, kind staff, free wifi. cool retro diner inside the hotel. metro 5 min away.

the hotel also has a great bar and restaurant