room service was expensive

had issues with room service 2 of the 3 times we tried to order.

clean, great room service, spacious suite, free parking, nice wet bar space in junior suite, great for a

room service was great, meals in the hotel were good.

fees for things like room service were not listed anywhere

was swimming and there was a group of kids who kept diving in the pool and splashing every where

cleanliness laundry early check in

the kids wished it had a swimming pool.

large group of kids but the hotel managed the noise well

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

motor wasn t working in the hot tube, wasn t aware that the room service stop at a certain time, no microwave in the room, no one picked up our trash outside

i tried ordering at 9am, they told me room service is not available until 5pm

bed was comfortable and had room service tho i didn't use it.

worst room service ever.

the bed was comfortable and the room service was good.

the other was an uneven area in the parking lot

angela

the room had 2 large rooms and a great bathroom and kitchen

the accommodations were up to date. the staff we encountered were nice. plenty of parking.

tchen supervisor) was a absolute joy, as well as the front office staff

everything!!! very clean , friendly staff and great breakfast!

the breakfast and the indoor pool

it was a nice size room. what i needed for the kids.

he came up to our room and saw we had our grandkids visiting and said he saw them running, which they were not

being close to airport, would have been nice to have breakfast earlier

room service not available

and room service was left outside a room in the hall all day on the 7th floor

was told when i booked the room that it had room service but i called room service and the front desk for over a hour and finally went

room service knocked on my door an hour before my checkout time, i was naked in bed so i ignored

room service

room service from the restaurant was very limited with no good options for kids

my room service

order room service and it took over an hour to receive my food

parking

i just hate that due to covid there isn't the full breakfast buffet experience.

we also liked we could watch movies in theater on the tv in the room and room service was nice

food was great when we ordered room service, but way to much food

room service was good but see below. it tasted great....

nly 99hops open on rmthe weekend, stayed there a week and no room service,,valet also closed, no sign to tell you it was closed

room service for food is a little

room service did not vacuum the carpet.

only got room service 2 days of our 6 day stay, and even ran out of toilet paper

close to highway, food but no room service. so still door dashed all the time.

room was nice. the bar area was nice and dinner there was good.

loved getting the shuttle to the airport and being able to leave our vehicle there

no room service

pool was very cold, food in the restaurant was mediocre for the price, there was a room service tray left outside of a room on our floor for the entire time we were there,

room service portions were notably small

did not get room service to clean our room the second day of stay, and no we did not put up any privacy sign

water stopped getting hot, room service never brought what i asked, and conditioner was in the shower that we did not use, no

i understand covid restrictions shut down room service but there was no other options for a meal without leaving the hotel which she could

having the ability to call in a food order to the bar since they are not offering room service was a major issue

this hotel does not have room service or a 24 hour restaurant

room service was awesome too

the room service was expensive and not worth the money. the food we ordered was not very good.

understand that there is no room service on a 2 night stay

we had really good service and room service and the morning breakfast was amazing

could have had room service

i did not like having to ask for room service each day.

very clean. breakfast was truly one of the better ones offered from similar hotels.

the only thing is that the rooms need to be remodeled paint is chipping left money on the bed for room service but they did not clean the toilet or change my sheets had to call the front dess

was no microwave in the room for all the food i got from room service

facilities obviously still closed due to covid * wasn't able to inquire if in-house restaurant or room service was available or temporarily closed due to

the hotel has nice interior design and the staff was courteous. the room service food was good.

room service was a little less than expect d and didn't even collect the breakfast order off the

very clean and quick room service

not receive room service on one of the days as requested

i would have loved a breakfast room service option. other than that, everything was great!

breakfast and room service was less then desirable.

i got charged for room service and never received it

the band at the bar you could hear till 1am clear as day in the bedroom

said bar was open until midnight, but when we tried to visit for a night cap we were told they were

band in bar downstairs could be heard in my room on the second

bar area is great in the evening with some fun characters gathering after work to socialise

we did have a drink in the bar but went to other restaurants in clayton

was easy to get to, free parking while staying but can also book parking for $10 per day while on your trip

the pool could've been open.

free parking and breakfast

airport shuttle and parking

it was quiet and we had the pool to ourselves.

after several days of no room service, i inquired and as told we needed to request room service

room service for breakfast/lunch/dinner or takeout containers. more beverage options.

cost of one night at $120 not including the booking fee of $20, it would have been nice to have room service for dinner

`�d

all good. room was clean room service excellent. front desk was nice and helpful.

room service is easy to order and speedy.

i was accidentally double billed for room service.

if covid was not in place, i could have enjoyed the trip a lot better, with such amenities like room service

no one answering the phone for room service sunday morning

room service was a huge plus, and the pool and outdoor terrace area was very nice

live music in the lobby bar area; room service quality; massage therspy

super comfy bed, great room service, very helpful and friendly staff

no room service available on sunday morning! this was disappointing.

loved the breakfast room service

room service was a little expensive

parking is very limited

the smell of chemicals from the pool was so incredibly overwhelming.

the staff and everyone was so nice and every sweet the room was nice it was clean free wifi the pool

friendly staff, clean, and great breakfast

one of best breakfast's, but everything room, location and service all excellent.

issues with room service

best brioche french toast!! great room service

was clean and spacious staff were exemplary got room service cause coronavirus had most places closed food tasted wonderful and was cooked to

worn. no fridge in room. no bar or room service

was no communication on how room service worked, and the link we were given for the menu sent us to the main website, where

it was quiet, the staff were very nice, and my room service dinner was delicious.

quiet, room service is good. staff are friendly.

the free breakfast was healthy and good.i enjoyed the free internet and parking.

only one disabled parking space at the main entrance.

used gym,pool ,hot tub ,&restaurant all were excellent.

free parking on weekends

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

the parking was free for the weekend in a secure parking garage

parking is convenient and right across the street, though i don't know how it might be while school

nespresso coffee maker on each floor and laundry machines no charge

were told they were booked up full with reservations okay no big deal but then we tried to order room service and they told us they weren t doing room service we d have to come down to the

hear it has great views of the arch), room service, etc

room service would be nice.

limited room service

ordered room service because i arrived late, and, i will tell you now, it's really worth it