room service

room service not available

for room service, they just removed trash and replaced towels

was told when i booked the room that it had room service but i called room service and the front desk for over a hour and finally went

no room service, no hand towels and rude customer service.

my room service

order room service and it took over an hour to receive my food

room service from the restaurant was very limited with no good options for kids

close to airport with a shuttle

we spent 1-2 hours at the pool and another parent called the desk to inform them we needed towels

i loved room service, the bed and how close it was to the airport

pool was very cold, food in the restaurant was mediocre for the price, there was a room service tray left outside of a room on our floor for the entire time we were there,

tv doesn't work and nobody would answer telephone from the room no room service at all

no room service

water stopped getting hot, room service never brought what i asked, and conditioner was in the shower that we did not use, no

i understand covid restrictions shut down room service but there was no other options for a meal without leaving the hotel which she could

room service was awfully slow

having the ability to call in a food order to the bar since they are not offering room service was a major issue

no room service. small tv

room service was awesome too

the hotel has nice interior design and the staff was courteous. the room service food was good.

was no microwave in the room for all the food i got from room service

hotel restaurant menu. no room service.

delivery fee for room service

room service was a little less than expect d and didn't even collect the breakfast order off the

so the kids couldn't talk in the room

everything!!! very clean , friendly staff and great breakfast!

the breakfast and the indoor pool

being close to airport, would have been nice to have breakfast earlier

almost every single room housed multiple kids

staff was great and amazing barbara and john made our stay wonderful the breakfast was good and pool was nice and

ennedy and rhonda) was great

the other was an uneven area in the parking lot

the breakfast was okay, decent variety, but only room on the

the bed was so comfy and the kitchen was set up so nice with everything you need.

cleanliness laundry early check in

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

was swimming and there was a group of kids who kept diving in the pool and splashing every where

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

cleanliness laundry early check in

close to highway, food but no room service. so still door dashed all the time.

room service did not vacuum the carpet.

only got room service 2 days of our 6 day stay, and even ran out of toilet paper

the pool is huge

the pool was great. the breakfast was just what i needed. room was clean and well stocked.

room service was great, meals in the hotel were good.

room service was expensive

had issues with room service 2 of the 3 times we tried to order.

fees for things like room service were not listed anywhere

clean, great room service, spacious suite, free parking, nice wet bar space in junior suite, great for a

i tried ordering at 9am, they told me room service is not available until 5pm

there was no room service either due to handicap

the robes , room service, beds , cookies, the view! staff everything!

the bed was comfortable and the room service was good.

they have some limited room service available, which is a nice touch

great room, clean, updated. shuttle to airport was quick and convenient.

free shuttle took us to the metrolink station and offered to take us to target

shuttle

the pool was a little run down and could have used a cleaning. no biggie.

the bed was comfortable. enjoyed the bar for drinks.

no valet and no room service. no television guide. stripped down services at $300 a night.

we had breakfast room service

all the food was outstanding. room service was prompt. and the atmosphere was excellent.

no room service

room service forgot our order

could have had room service

we had really good service and room service and the morning breakfast was amazing

understand that there is no room service on a 2 night stay

i did not like having to ask for room service each day.

kids loved the pool area

not receive room service on one of the days as requested

breakfast and room service was less then desirable.

i would have loved a breakfast room service option. other than that, everything was great!

i got charged for room service and never received it

very clean and quick room service

the bar could use an upgrade.

bar area is great in the evening with some fun characters gathering after work to socialise

said bar was open until midnight, but when we tried to visit for a night cap we were told they were

the band at the bar you could hear till 1am clear as day in the bedroom

band in bar downstairs could be heard in my room on the second

after several days of no room service, i inquired and as told we needed to request room service

room service for breakfast/lunch/dinner or takeout containers. more beverage options.

cost of one night at $120 not including the booking fee of $20, it would have been nice to have room service for dinner

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all good. room was clean room service excellent. front desk was nice and helpful.

room service is easy to order and speedy.

i was accidentally double billed for room service.

if covid was not in place, i could have enjoyed the trip a lot better, with such amenities like room service

no one answering the phone for room service sunday morning

room service was a huge plus, and the pool and outdoor terrace area was very nice

live music in the lobby bar area; room service quality; massage therspy

super comfy bed, great room service, very helpful and friendly staff

no room service available on sunday morning! this was disappointing.

loved the breakfast room service

room service was a little expensive

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

parking is convenient and right across the street, though i don't know how it might be while school

the parking was free for the weekend in a secure parking garage

free parking on weekends

nespresso coffee maker on each floor and laundry machines no charge

great room service

limited room service

room service was non existent.

full advantage of the extras like the rooftop lounge

were told they were booked up full with reservations okay no big deal but then we tried to order room service and they told us they weren t doing room service we d have to come down to the

valet service, clean room, plenty of space, room service

room and bed was very comfortable. room service was quick.

from cleanliness of the entire place to the pool, bars, room service, movie theatre and conference facilities there is not one thing that i encountered on

history, room service, view

european made soaps, keurig in room, room service at your beck and call, located in the middle of all the restaurants of cwe and next to

no room service and no hot breakfast!

very nice shower. daily room service

i understand the plan was for people to use the room service and or restaurant that was being finished, but some times it just isn t feasible

did not get room service during my 8 day stay

great workout room and laundry on site