room service was too the point and extremely fast

was cheaper in don giovanni and the exact same dish was more at the beach club and the family pool

use practise facilities of the golf course without charge

the heated pool is not heated. it was tepid and at an unpleasant temperature.

the breakfast was delicious, beautiful setting, again great service

indoor pool was very warm our 6 year old loved it, room service one evening was great

comfortable beds with daily room service available

we could have room service if we wanted there was a menu and plenty of choice

the room service was also very good

lobby food/ pool cafe/ room service menu is a little stodgy, limited and quite expensive for what it is

the infinitive pool is just amazing with breath taking

beautiful infinity pool, amazing views from royal suite, luxurious, great facilities

casa pino was something out of this world with its outdoor bath, plunge pool and boho decor

the pool sauna steam gym area was fabulous

the pool sauna steam gym area was fabulous

is excellent, our room with the terrace was spotless, spacious and beautifully equipped and the breakfast was to a great standard

wifi did not work in the room now ithat was fixed pretty quickly once i asked but as the place is

maybe there could have been some more choices for breakfast, like scrumbled eggs

wifi poor

met me in person very late, and then parked my car for me. breakfast was wonderful.

value for money, a basic accommodation only hotel, very comfortable, good staff, room service very good, ideally situated for central estepona right amongst the restaurants and

wifi worked without issues

i was on business and the wifi did not work at all from arrival to

the reception staff were very helpful and i got an early check in.

wifi

there is also an open bar where guests can get everything they need at reasonable prices

truly terrific hospitality with a fabulous, spotless, room and an open bar based on trust

the honesty bar was perfect to use whilst relaxing by the pool in the well kept gardens

the hosts are very friendly and the breakfast is great and served outside by the pool (need to order it as extra add-on) (+)large room, gorgeous pool area, relaxed atmosphere, beautiful and peaceful location (+) extremely spacious room and bathroom, with a wonderful outlook over the terrace, pool and gardens (+) our two side-by-side suites opened up to a huge, private terrace overlooking the gorgeous pool & garden (+) the quiet and beautiful garden filled with trees combined with the swimming pool makes you relax and enjoy una pura vida (+) the honesty bar was perfect to use whilst relaxing by the pool in the well kept gardens (+) the pool and common areas are all terrific (+)enjoy the beautiful surroundings while you drink a glass of cold white wine, have a swim in the pool, have a play of petanque in the garden, read a book or have a chat with the hosts (+)u-shaped andalusian farmhouse recently renovated by mareclla and lars, with a beautiful swimming pool in the centre (+) the walk to the seafront is around 40 minutes and the pool, which is small but perfectly formed and very well maintained is a huge bonus in the heat

breakfast is fabulous - home baked gluten free bread for me - and the honesty bar and treats are the best i ve ever seen

room service food wasn t great quality, the ac broke in our first room and nobody fixed it for a

also, room service was really good, exactly what was expected

room service is on the highest level. the outside area is very nice.

all the restaurants are very good and room service was quick

quality of food of room service & the beach restaurant need a lot of improvement, but breakfast was really good

breakfast not amazing

this meant our time by the pool and at breakfast meant lots of children - screaming, playing or running around

lack of kids only area at the pool

breakfast was superb

the treatment at the spa was excellent but the pool was cold and the general area was cold

wifi was not working properly, very poor reception

urrently installing fibre

room size , cleaanilness and good wifi.

-there was a broken handle and nobody repaired it through our stay. -no wifi!...

wifi is very poor and not available in the room

room service did not seem to work properly

limited room service menu

a la carte restaurants, beach bar and room service overpriced.

room service no answer

service from the car valet to the reception to the service in the restaurant and by the pool to room service to housekeeping not one

telephone for room service

the healthy food washing -laundry room service

glasses), no soap to wash them, no kitchen towels to dry them, were not cleaned or replaced by room service

room service not available!

the room is spacious with a big tv, the kitchen is fully equipped, and self-service laundry is also available

charge for room service too high

on the last day we discovered room service and what a treat it was to eat our meal on the balcony with wine and a view

limited room service menu

staff were excellent at every level from reception desk, breakfast restaurant, room service & spa

breakfast is ok but the quality of both the lunch & dinner as well as the room service food has dropped immensely which is a pity

property, exceptionally clean and comfortable suite with super quick room service

room service and lunch food terrible

no chocolates on pillows, phone took ages to answer ordering room service etc

room service was repeatedly poor, with slow service, inflexible order intake, and food quality well

everything was very slow-room service, service at the breakfast

ordered one continental breakfast, as we did on the last stay,room service

trying to get room service took a long time

price. no ice machines and room service didn't deliver after taking my order. p

the hotel was nice, the room service was amazing

od sun exposition) - beautiful duplex suite, volume and high roof - luxurious floor - room service to order lots of meals to the room -

a 4 star hotel never stayed in hotel and had to pay to use towels by pool and pay for safe and room service did only apply after 7-30

prompt room service

things in room needs a change and room service to be abla to order bit later ordered just a tea had to get dressed and go down

we went to the front desk and was told we could order from the room service menu until 10pm where we could get a smaller meal for only 10 euros, we rushed

good pool

private parking

it is extremely secure and safe in this complex and there is parking in the basement for each apartment should you need it

our kids loved the pool and the pool restaurant / bar was also really nice and we ate there several

the kids didn't find this much of a problem

cept pool) nor around nearest location where you could play with small

room service was good

there was no room service menu or qr code, no information about the hotel and the facilities in the room

room service finished at 10

portrait mirror outside of the room, no coffee/tea complimentary service, no water offered, no room service) -family-friendly hotel with a lot of activities for kids and not much happening at

no shower gel refill, poor room service with no complimentary water except the first 2 bottles

the room was huge, but no room service and we had two single beds instead of one large bed

of furniture and facilities were broken and not functioning - moldy and broken room furniture -room

concierge some staff members not good some were ok no room service fridges were empty surprising it's wud better to stay in a apartment which have all

good room service and breakfast. great waiters.

fact that they charged the guest when it was a present and that they charged for room service when breakfast was included and they did not advise prior to the

clean room with regular room service and comfy bed

good location if you need one day travel to gibraltar. room service were good.

room service just coming into the room - no knocking

clean, has a small gym, pool and large rooms with tvs and nice bathroom

gym equipment definitely needs updating

hotel is quiet, quaint with excellent parking facilities

the room was very clean, the bed was comfortable, and the free parking area is spacious and convenient

underground parking. especially for bikers

parking garage with plenty of space and direct access to the hotel

free parking in the underground garage

friendly staff, very helpful room service.

room service not available until 11

room service was quick and the menu tasted good

we haven't tried but there is spa in hotel and pool outside

nice swimming pool with nice terrace to have a drink

minutes walk to beach,they have good staffs, clean room everyday & so quiet inside my room, good wifi

ni restaurant or bar available on arrival

top floor you can hear people coming up and down stairs from the roof bar at night

wifi is unstable on the 5th floor where we stayed.

location is perfect but the roof bar only opens in the height of summer

the tv and wifi were better than the 4-star hotel we had just come from

very noisy and wifi didn t work

location, comfy beds, hospitable welcome from owner,attention to detail,wifi super fast!!!.

the wifi was really good, for those who dont know, internet in spain is very hit and miss

i didn't get the wifi password because i thought more questions maybe will bother her more

room service delivery charge was quite expensive

meant we didn't enjoy sitting out on the balcony -large trucks passing below and horrible mopeds room service was loud first thing in the morning, unless you have a do not disturb sign on, it's

room service was exceptionally fast

bathrooms are very very outdated and in dire need of modernization, hot water was poor, room service food adequate at best, service time was good though

staff were excellent, especially at reception and in the golf shop

from friendly efficient check in, clean tidy room, great location, decent breakfast and great room service

of food in restaurant was very poor asked for sandwich in room service at 6pm was told they stopped having sandwiches at 5pm very disappointed with

any type of food finished for 10pm and room service started at 11pm with not a lot of choice

room service a bit flakey

inconvenient room service, had to pay going to reception, because they couldn't open credit line until check

the coffees are excellent in the restaurant but mediocre at best from room service

location , great balcony , good room service

really, we left it too late to get drinks on room service due to covid restrictions but this is our fault really as we should have checked

room service menu was a little brief

the breakfasts were very nice, and the other meals, including afternoon tea, room service dinner, and sunday lunch, exceeded our highest expectations

room service was delivered with paper bag

concierge department and response time for room service requests.

some facilities and services were not available or fully running yet such as the late night room service

a few small things, no air con in room, phone didn t work, room service app didn t work

room service /food is average

super noisy till 1am, no room service and no tea or coffee in the room

room service was bad i left the clean my room badge in the morning and when i came at evening

lack of room service. that s all.

to add room service do a small refurbishment and if its not tooooooooo noisy

of professional employees, lack of authority availability, room service is not available which is another thing that is also not mentioned on the website in

room service serves the food cold

room service was slow we ask for maintenance guy three times till he show up.

late room service housekeeping forget to replace items suits families with children or seniors relaxing

late from a long day and no food, room service, etc

room service, bar, restaurant, staff, pools, proximity to the beach, level benefits and rooms with

restaurant and bar in hotel was basic but good

staff restaurant and bar on site safe parking

ere was a used bar of soap there from the previous guests)

tra cost) close to ferry for morocco supermarket less than 2 mins walk

all good except partial closure bar restaurant due to hols.

the food menu is very limited. especially the room service menu

room service was a struggle starting with the phone call, where it takes several calls for someone

room service was the worst i ve seen

more flexibility with room service would have helpful for me

aesthetic. exceptionally good cleaning and room service.

wifi, really good connection

thoughtful and helpful host

poor breakfast, wifi very slow.could be cleaner

the location was perfect, the stuff was very friendly, the room was clean and perfect wifi.

wifi can be unreliable.

the room was spotless, great bed and good room service

it was perfectly suited to our needs for a late arrival and room service dinner (at

on my way to morocco - hotel is probably one of the best available, underground secure parking, room service - pizza was nice and tasty, access to use the gym, i was upgraded to a suite which was

i was dissapointed it wasnt a room service for no meals other than dinner.

good breakfast and room service reasonably priced

room service was friendly and nice

best room service ever!

they didn t have room service, restaurant or any food service in the property

did not speak english at all in room service, they refused to bring us 2 spoons to the room, the personel never greet us,the room

the room service is ok and the breakfast is continental type with a lot of choice

quality of the room service food was also disappointing

good room service

coffee pods never voluntarily filled up by room service, on arrival there were 3x decaff and 1x normal

great , amazing food af the restaurants great breakfast the staff is excellent from the door to room service

service entrance for hotel staff, constant noise from loading and unloading of golf buggies for room service from earlier in morning until very late at night

spa is too small, no room service after 11

nobu room service available

the room service each day was intouchable they were always in to tidy whenever you were out and

room service food was, i dont know how to put it otherwise, absolute garbage

room service burger was appalling.

the pool was amazing and the pool bar food and room service was also again delicious fresh cooked food worth every penny

are always clean and tidy, the parking spaces they have a very nice discount, safety, excellent room service, and much more more points than expected

the room with my brother, however, they gave us a one bed room and when i told them they sent the room service to separate the beds

the staff even gave me a birthday cake via room service which was a lovely surprise

loved the comfort of the hotel, the breakfast, the pool location, room service for food

we also ordered room service, and the meal

excellent room

rger) was undercooked and expensive

liked the personel, the ckeaning service,kitchen, breakfast and room service, the size of the

good room service

location, beautiful view of the mountain and the sea, good room service, nice staff

ey very kindly made me a veggie sandwich that wasn t on the menu) & the pool bar

location to the beach and all the restaurants the staff were so welcoming and friendly and the room service was very good and

the room service was excellent, 10/10, good price and amazing food

service at the restaurant and room service

the room service workers ain't professional they donf come to clean if u dont shout and when they come

city center and room service about dinner until 00pm

no room service

of the hotel is gorgeous, the nespresso machine in the room, the lifts have been renovated, the breakfast has been upgraded and the bar on the promenade side is lovely for some fancy cocktails

the bar was not open past 5pm

cleaner was very polite room service brought water to the room

there is no room service & bellboy !!!

room service did not leave tea bags after i'd used the first ones as i like a cup of tea when i

there s a wonderful tapas bar just across the road as well

tge staff are great from reception to bar staff and cleaners

helpful staff, everyday room service, excellent location, near bus stop and other attractions such as the old town and the

location very nice hotel but no bar and not allowed to drink alcohol in the seating area which is ok if the weather is good as you

good wifi,good air con

wifi only works in the hallway and not in the rooms which is super annoying tried on 5 devices

regrigerator did not cool. wifi was spotty in our room.