room service was too the point and extremely fast

was cheaper in don giovanni and the exact same dish was more at the beach club and the family pool

use practise facilities of the golf course without charge

the heated pool is not heated. it was tepid and at an unpleasant temperature.

the breakfast was delicious, beautiful setting, again great service

indoor pool was very warm our 6 year old loved it, room service one evening was great

comfortable beds with daily room service available

we could have room service if we wanted there was a menu and plenty of choice

the room service was also very good

lobby food/ pool cafe/ room service menu is a little stodgy, limited and quite expensive for what it is

the infinitive pool is just amazing with breath taking

beautiful infinity pool, amazing views from royal suite, luxurious, great facilities

casa pino was something out of this world with its outdoor bath, plunge pool and boho decor

the pool sauna steam gym area was fabulous

the pool sauna steam gym area was fabulous

is excellent, our room with the terrace was spotless, spacious and beautifully equipped and the breakfast was to a great standard

wifi did not work in the room now ithat was fixed pretty quickly once i asked but as the place is

maybe there could have been some more choices for breakfast, like scrumbled eggs

wifi poor

met me in person very late, and then parked my car for me. breakfast was wonderful.

value for money, a basic accommodation only hotel, very comfortable, good staff, room service very good, ideally situated for central estepona right amongst the restaurants and

wifi worked without issues

i was on business and the wifi did not work at all from arrival to

the reception staff were very helpful and i got an early check in.

wifi

there is also an open bar where guests can get everything they need at reasonable prices

truly terrific hospitality with a fabulous, spotless, room and an open bar based on trust

the honesty bar was perfect to use whilst relaxing by the pool in the well kept gardens

the hosts are very friendly and the breakfast is great and served outside by the pool (need to order it as extra add-on) (+)large room, gorgeous pool area, relaxed atmosphere, beautiful and peaceful location (+) extremely spacious room and bathroom, with a wonderful outlook over the terrace, pool and gardens (+) our two side-by-side suites opened up to a huge, private terrace overlooking the gorgeous pool & garden (+) the quiet and beautiful garden filled with trees combined with the swimming pool makes you relax and enjoy una pura vida (+) the honesty bar was perfect to use whilst relaxing by the pool in the well kept gardens (+) the pool and common areas are all terrific (+)enjoy the beautiful surroundings while you drink a glass of cold white wine, have a swim in the pool, have a play of petanque in the garden, read a book or have a chat with the hosts (+)u-shaped andalusian farmhouse recently renovated by mareclla and lars, with a beautiful swimming pool in the centre (+) the walk to the seafront is around 40 minutes and the pool, which is small but perfectly formed and very well maintained is a huge bonus in the heat

breakfast is fabulous - home baked gluten free bread for me - and the honesty bar and treats are the best i ve ever seen

room service food wasn t great quality, the ac broke in our first room and nobody fixed it for a

also, room service was really good, exactly what was expected

room service is on the highest level. the outside area is very nice.

all the restaurants are very good and room service was quick

quality of food of room service & the beach restaurant need a lot of improvement, but breakfast was really good

spite the team being

room service could change the towels more often

24h room service in a hotel that is usually crowded is not the best way specially finding difficult to

i didn t like the lack of veggie choice in the room service

was difficult to reach out to room service, laundry, and house keeping in most of times over the phone

room service and lunch food terrible

no chocolates on pillows, phone took ages to answer ordering room service etc

the room service was top, felt us feel like really vip guests

everything was very slow-room service, service at the breakfast

ac within the room wasn t working properly, also the room service menu could be better

limited room service menu

on the last day we discovered room service and what a treat it was to eat our meal on the balcony with wine and a view

food served at the pool bar and room service wasn t the best and over priced

staff were excellent at every level from reception desk, breakfast restaurant, room service & spa

room service food was cold and the food itself wasn't good

glasses), no soap to wash them, no kitchen towels to dry them, were not cleaned or replaced by room service

the healthy food washing -laundry room service

telephone for room service

room service not available!

the service for breakfast was very slow and understaffed.

surface

kitchen staff making noise at 6:30-7am woke me up both nights - electricity plugs not working - room service missed us when we asked them to come

i liked the bedroom and the room service

trying to get room service took a long time

ordered one continental breakfast, as we did on the last stay,room service

we went to the front desk and was told we could order from the room service menu until 10pm where we could get a smaller meal for only 10 euros, we rushed

things in room needs a change and room service to be abla to order bit later ordered just a tea had to get dressed and go down

prompt room service

a 4 star hotel never stayed in hotel and had to pay to use towels by pool and pay for safe and room service did only apply after 7-30

indoor pool nice option in spain for kids out of season

very helpful staff. private pool and location of apartment was perfect.

pool was the highlight as its like a bath it's so warm

private parking

stay near the pool as it is very loud in the early morning , and look at your parking before you agree on it as there is small and very tiny parking slots that will test your

pool was great and lifeguard were great too,looking after all visitors and desinfecting everything

no shower gel refill, poor room service with no complimentary water except the first 2 bottles

room service was good

no later than restaurant), waited whole meal no one asked us if we

there was no room service menu or qr code, no information about the hotel and the facilities in the room

room service finished at 10

pool and gardens

kids club also very nice and a lot to do for the kids

a real lack of full shade out on the beautiful terrace for breakfast which meant we sat inside

the golf course is also absolutely amazing

the treatment at the spa was excellent but the pool was cold and the general area was cold

good room service and breakfast. great waiters.

fact that they charged the guest when it was a present and that they charged for room service when breakfast was included and they did not advise prior to the

everything. location, room with comfortable bed, room service , breakfast.

of furniture and facilities were broken and not functioning - moldy and broken room furniture -room

3 people serving drinks, waiting tables, serving dinner and providing room service

urrently installing fibre

the wifi wasn t operational during our stay

-there was a broken handle and nobody repaired it through our stay. -no wifi!...

wifi issue

room size , cleaanilness and good wifi.

rooftop bar is fantastic, great cocktails and view

left in room and we thought it was complimentary as nothing on water to suggest was part of mini bar section as was placed on top of unit by complimentary coffee

wifi is unstable on the 5th floor where we stayed.

the roof top bar is a great place to meet or unwind

minutes walk to beach,they have good staffs, clean room everyday & so quiet inside my room, good wifi

wifi didn't work in my room at all

the wifi was really good, for those who dont know, internet in spain is very hit and miss

very noisy and wifi didn t work

it's clean, comfortable, there's a free breakfast and wifi but the best part is the lovely lady who

the tv and wifi were better than the 4-star hotel we had just come from

meant we didn't enjoy sitting out on the balcony -large trucks passing below and horrible mopeds room service was loud first thing in the morning, unless you have a do not disturb sign on, it's

bathrooms are very very outdated and in dire need of modernization, hot water was poor, room service food adequate at best, service time was good though

room service delivery charge was quite expensive

room service was exceptionally fast

service by the pool necessitates going to bar rather than a member of staff floating to get orders phone in room not working tiles in

room service /food is average

the room service and always too much people in the front desk

some facilities and services were not available or fully running yet such as the late night room service

staff were very pleasant, breakfast and lunch menu s were brilliant and the courtesy room service upon departure was fantastic

no room service after 28th october which was bizarre in a busy hotel

wonderful room service. very clean.

super noisy till 1am, no room service and no tea or coffee in the room

lack of room service. that s all.

room service was bad i left the clean my room badge in the morning and when i came at evening

to add room service do a small refurbishment and if its not tooooooooo noisy

room service, bar, restaurant, staff, pools, proximity to the beach, level benefits and rooms with

they charge u if use there car park they will charge 6 euro if u ask them for anything in room service even if it means giving u empty cups of tea or a knife etc really need to improve not

room service closes at 10pm you can t even order water

lack of late room service value for the money

late from a long day and no food, room service, etc

all food was incredible, from the restaurant to the room service and pool menu

room service was the worst i ve seen

aesthetic. exceptionally good cleaning and room service.

more flexibility with room service would have helpful for me

neat upscale facility and very

good room service

the resort is beautiful, and room service is very fast

old dirty not well cleaned bathroom not working well drainage blocked too noisy poor room service very dirty i wont go

somedays the room service would leave the room really tidy and some days not

service entrance for hotel staff, constant noise from loading and unloading of golf buggies for room service from earlier in morning until very late at night

room service top notch

stylish chilled great room service impeccable

however, the one thing i didn t like was that every time i ordered room service, there was an 8 charge added, no matter what i requested

you have to pay for bottled water and it's only available during room service hours.

the pool was amazing and the pool bar food and room service was also again delicious fresh cooked food worth every penny

nobu room service available

room service food was, i dont know how to put it otherwise, absolute garbage

the food, such as the breakfast through room service, was top-notch

choice of food and room service. staff were brilliant

excellent rachels eco love food was refreshingly different all the food on site was gorgeous the room service and extras and the kimonos were

breakfast was great, plenty of choice & same for room service

ordered room service and received a raw burger that had to be sent back.

ey very kindly made me a veggie sandwich that wasn t on the menu) & the pool bar

the room service was excellent, 10/10, good price and amazing food

service at the restaurant and room service

clean room with regular room service and comfy bed

good location if you need one day travel to gibraltar. room service were good.

room service just coming into the room - no knocking

location and gym. noisy also. rooms don't feel secure!

there is a small gym

what i loved the most was free secured and safe indoor parking

free parking in the underground garage

the room was very clean, the bed was comfortable, and the free parking area is spacious and convenient

parking garage with plenty of space and direct access to the hotel

hotel is quiet, quaint with excellent parking facilities

room service was quick and the menu tasted good

friendly staff, very helpful room service.

room service not available until 11

kids screaming in the next room may as well have been in our

poor soundproofing and a lot of kids screaming

no room service

city center and room service about dinner until 00pm

the room service workers ain't professional they donf come to clean if u dont shout and when they come

kitchen sliding door would not close properly

too small like a postage stamp, definitely not a kids pool and apartment said side sea view but was just a glimmer and most view was of next

cleaner was very polite room service brought water to the room

there is no room service & bellboy !!!

room service did not leave tea bags after i'd used the first ones as i like a cup of tea when i

everything was great. bar closed a bit early but wasn t an issue

negative would be the pool is a lot smaller than images suggest but always beds available, a bar and terrace

helpful staff, everyday room service, excellent location, near bus stop and other attractions such as the old town and the

only the wifi was not good

no bar or resturant avalable as advertised. parking to expensive, taxi rank outside entrance.

the wifi is weak

service bar inexistant

i was able to get room service upon arrival and milk for my baby, everyone was accommodating

pecially paula at

there's soya and oat milk plus a couple of vegan meals across room service and the restaurant which was handy for us in a pinch

most friendly staff ever, clean rooms, the sunbath and pool area, gym facilities, good breakfast - and with cava if you want, a few minutes walk from the beach,

great hotel, wonderful helpful staff,breakfast selection really great

room was nice, room service the staff are very nice. the breakfast was exceptional

small note: unfortunately kids club already closed on sept

was not open early enough for us before golf

complaining about me walking through her hotel in a wetsuit then went on to suggest i try the spa to warm up oh and the breakfast buffet was amazing

service in the bar was slow at times but other then that not a thing

room service clean location very friendly staff always small family hotel

wifi did not work property.

for instance, we arrived very early in the morning to marbella and they accommodated an early check in for us (as soon as the

special shout out to oxana who did my laundry and had really good english

had a room under laundry room so a little extra

marbella somewhat offseason some of the facilities were not open which was a shame such as sky bar and espresso bar

service, excellent location, stylish and modern decoration, comfortable rooms, and a delicious breakfast buffet

with amazing views, staff were friendly and extremely helpful, it was spotlessly clean, and the breakfast was great too

rachel and anna went above and beyond to help us with our bags the breakfast crew i cannot remember their names were unbelievable very welcoming overall a wonderful

beautifully restored a really simple but elegant room excellent restaurant for both breakfast and dinner really helpful staff

the breakfast was 10/10

we enjoyed quality breakfast on the terrace

excellent service with fantastic athmosphere and breakfast

breakfast was also outstanding

improvements and taken almost every aspect to another level; decor, room design and comfort, breakfast quality, staff friendliness, parking options, etc

the room and room service were excellent

wifi was slow

the wifi could improve

ok wifi

bed was huge the girl at reception was very friendly and allowed late check out

room service menu barely has anything

mad expensive room service which was an hour late and i got an attitude for ringing down about it

e same time as restaurants, rendering the convenience of room service

ordered room service for dinner, oriental chicken bee hoon and pizza were very salty.

room service is open 12-12

window in the bedroom and drink on the rooftop bar was different price each night and crazy

reception and bar staff were terrible, service was slow and difficult, no staff at the bar or even if they were

the terrace bar / rooftop has amazing view of the town and sea

very clean, 24/7 bar roof top. friendly staff

we were happy about the spa in the room, lights, bed