value for money, convenient location and ample parking

room had a great walk out windows for convenient access to parking

breakfast included

the coffee and breakfast not so great .

the breakfast was good and very clean place

good price, good value, comfortable bed, clean, pet-friendly, decent service, good wifi

friendly staff. very clean. parking. com- fortable bed.

parking area narrow

bear the bridge. parking available. good price. was very clean. no complaints.

they allow late check out for a small fee per hour

was provided cutlery and dishes to use even if did not order room

sunderstanding i guess

room service was over priced

the room service meal was exceptional and quickly delivered

no room service. tv could not rent movies.

wifi was very poor

no wifi, low light, staff could not communicate properly

nice to sit outside and had good wifi, fridge and microwave

bed and pillows were ok wifi working

internet, no wifi in the room, have to go near the reception

and pool closed (thanks, covid), so no meals on-site and room service (+) another improvement would be offering room service (-)does not have a microwave, which would have been great, specially when you re not able to have room service and the restaurants in the area are take-out/delivery only (due to covid) (-) to get a towels, wash clothes, we had to go downstairs as there was no room service (+)above average breakfast clean room service (-)no microwave in the room no room service (-)no breakfast. room service came around just once (-)the hotel is really not in great shape and there was no in-room service from the restaurant. (-)room service and having fine prints on additional charges

very nice & clean. staff very helpful in getting all the snowbound cars out of the parking lot.

room was large and comfortable, wifi very good

i loved that the metro was right thereand the little pool for the kids.

i had 6 kids with us and everyone slept well and enjoyed the place

room was clean and room service was available everyday, good rates compared to the majority of hotels in montreal

easy parking

was spacious, liked mini kitchen, bed comfortable & good control of room temperature

my parking spot was super reachable and visible

recommend

loved the valet service, room service to help us with beds, water

our trip to auberge du vieux port, everything was spot on; from the staff, to the room, location, room service

the mattress in room 308 sags. it should be changed. also, lack of room service.

was not included

no amenities and no room service.

excellent restaurant options with room service

room service was prompt and delicious

there is a good room service menu and fully equipped fitness room

was so friendly and so swift with accommodations such as room service, getting ice for champagne, more bath salts, room lockout etc

at the front desk - room service - valet

the free wifi and the cooked breakfast was a pleasant surprise.

rooms and bed, very poor and bad breakfast, wifi connection very weak

clean bright bedrooms with large windows, clean bathroom, excellent cleaning service , great tv & wifi connection in every room

wifi in rooms meant we had to spend a lot of time sitting in the dining room to access the wifi

wifi is not accessible

limited room service menu.

had room service breakfast delivered however it took a couple of days for staff to remove it from our

room service for dinner

room service was not recommended

room service

nice location, comfortable and well done rooms, windows crack open for fresh air at night, nice room service

the breakfast a la carte room service...we received double the food so double the price...

the room service was disappointing, and the bed sheets were hard and rough

beautifully decorated room, comfortable bed, excellent room service and delicious breakfast.

the location was great and the breakfast too, room service as well. very nice hotel.

no room service, minimal bathroom supplies

no room service with a bag of towels delivered to your door is quite poor

room service was always on time

i enjoyed eating at the restaurant and ordering room service

breakfast was v poor and no room service in the evening

room service menu is very limited. needs more variety.

was helpful and friendly

room service menu in the rooms

disappointment was breakfast room service -late and toast & croissants were cold

room service took a long time to arrive and didn't get order correctly

i liked the sleek, modern look of the rooms. room service was prompt and delicious.

room service food quality was superb! creme brulee and truffle macaroni, yum!

staff, both with the front desk and with room service, were very helpful and friendly

desk and room service staff is superb

room service was good but quality of food so-so. not a great value/ $.

no room service for breakfast

with a really diverse display of art on the walls, and comfortable rooms with attentive daily room service

no room service, no food

there is no room service

room service was great and made up for it

& banks & public transport, fridge in the room, room temperature was easily adjustable, room service made bed & emptied

good basic breakfast

location, friendly staff, good wifi connection, daily cleaning and changing towels, breakfast included in the price, after

the staff was friendly and wifi was decent.

the reception was nice breakfast good we always need coffee in morning

en we booked it said 11:00pm)

room service menu was great and very good value!

room service and house keeping weren t the best

might have had used room service had there been some kind of menu or ordering description in our room

you have to request room service a day before, they don't clean rooms everyday

room service orders that should have been delivered in the room when we were outside were never

everything, booking to checking in to room service, parking to everything

thing that would have put this hotel over the top into the excellent category would have been if room service were an option

ke i would take champagne with room service everyday) and blocked my credit card for the entirety of my stay

the front desk staff are very friendly, and the room service is both fast and polite

no room service not food available except at bar no gluten free food

the pool was closed and their restaurant their room service

restaurant or room service

could offer later times for night room service;

ybe around 6 pm

room service was very limited and poor in options parking is too expensive

10 join us for dinner and everyone loved their food, the kids loved swimming in the pool and the room service

great location, quick room service for breakfast. friendly staff.

i didn't get to order room service this time around since it was not available due to covid, but from my previous visits,

housekeeping, room service, quiet, generous room size

the breakfast in room service is very efficient

the window did not deter the noise from the street, it did not appear to be fully closed, room service was sorely lacking

i tipped room service and housekeeper. price is fair but don't expect quality facility.

it was nice to have the room service for breakfast, just enough to get you going.

room service lady gave me 2 extra pillows upon arrival the price was more than expected and the

ok staff good, room service good

up a tray with unofficial room service was a kind gesture

also room service ever three days is unhygienic

was not cleaned and there was no room service

parking was not available, staff with no empathy , we called room service and nobody ever came.

hotel design and decor was great! room service was great! ;)

a special touch from room service when my daughter got fever

not even room service delivery

also no room service past 10h30 so no night snacks or even a soft drink

ordered room service the food was outstanding im mad at myself for not ordering more dinner and breakfast

everything ! restaurant food was bad , bad customer and room service

room service closes at 11pm! you can't order anything after that! not even a toothbrush

and large walk in shower - very large and comfortable bed - clean wellness facilities - fantastic room service -

was really hard to set, we had to go back to the front desk twice to reactivate our keys, room service was a bit

other than that, we had a great stay room was spacious and clean; staff was friendly; wifi was reliable and the location was perfect

no room service or concierge

room service was not the best

could not get the phone to work to dial room service

bar menu, same as room service housekeeping couldn't wait to clean room

room service only until 21

did not like that there was no room service; no one ever informed us that there was none, we had to empty our own garbages

i tried to go there on a few occasions and it was either short staffed and it was room service only or closed etc

was pricey there was no price guide for snack and drink items in the room or room service

we enjoyed the room service

the pool was unfortunately not clean. lots of visible dirt and grit.

wonderful room service

room service had limited hours but we did not have to use it

the night they lost my room service meal order. but they more than made up for it the next day.

there was no breakfast service to judge but the location, room size, cleanness and inside room service were amazing

room service is back on

we can preview it and easily place the order for room service

room service lady was excellent. the location was good

room service could be better

room service was quick

room service was not available on sunday. would have loved to get breakfast to my room.

room service old furnitures and amenities no breakfast and kitchen options unsatisfactory and poor

room service

daily room service staff at the reception desk excellent location

the manager did my laundry as a courtesy. he went above and beyond for me.

couple at the front desk was awfully nice, it was affordable, we had cable and wifi

mattress could be firmer, and wifi was weak.

poor wifi connection

of soap), no air conditioning , no wake-up service and very poor wifi

hotel is a bit outdated, wifi did not work that well, rooms are fairly small.

nothing, it wasn't even room service till we walked down and ask for also air-condition was trouble we even told them for

when we left for the day, there was no room service

here on a short vacation stay for 2 days and had an amazing service from the staff , excellent room service and had an amazing breakfast

first of all, no room service

they could've done room service for it but didn't bother

was late, and veey limited options, walls where nor clean wall paper was peeling off room service where so outdated parking was over

state that they have room service and a restaurant and a bar and they have none of those

we even asked them that we don t want room service but still we realized they came in thr

poor rooms, stinky, zero room service, rude receptionists and what not

every morning i got a knock asking if i wanted the room serviced or needed supplies, even though the front desk told me this should only happen every

the breakfast was good and we enjoyed it. room service was good. free parking.

maker for the breakfast part, warm staff, was a hit with the kids

comfortable beds and excellent breakfast included

to be on the first floor, with the understanding that it gave us direct access to our room from a parking spot in front but although we have always followed the rule that if you have a 2nd floor

kids playing in the front of the door at 6h30 am

i stayed for 3 nights once and there was no room service or room

i thought it would be the room service and unlocked, to find a couple who had booked the room, already received the key card

no daily room service for making beds, cleaning rooms.

very clean, efficient room service

wifi was horribly bad.

i have is when my friend went to the dining room to het a menu to bring back to the room for room service

ordered room service and the food was amazing!!

heated pool, room service, cleanliness, overall vibe

room service breakfast was amazing

hotel has some wear and tear and room service wasn t available for some reason

room service was not done during our stay.

would have liked evening room service, perhaps expected with this type of hotel

no room service - or not that i could find info for room was a bit dark

did not offer room service and the soap dish in the bathroom shower was broken.

the lack of room service options.

no room service.

view was amazing, room service was good, i enjoyed my stay

no room service available after 10pm

room service food was good and came in good time

room service and was very happy with the food, service and politeness

room service food was not as advertised, however, and that was disappointing

the toiletries are amazing. great room service.

near everything nice place room service by the cleaner is insane! i recommend it

the room service was delicious

was wonderful except our room service waiter saturday night