staff, room service, quiet for most of the stay and especially at night for restful sleep

staff very helpful and friendly good size room, great shower! good food good room service

we had room service which was very quick and staff very helpful but the food was seriously lacking

loved the space in the room,, it was so hot but the staff brought me an extra fan, room service was amazing, breakfast was really good, and the spa is fabulous

room service sandwich

room service available, breakfast was nice and served from an early time

would have been a good idea to have a room service menu not enough parking

during the night and breakfast not great a little over cooked and the 50 taken from you for room service shouldn't be if you need room service pay at the room when things are delivered to

could do with a few more tables for bar meals as opposed to the restaurant

the gym is really well equipped but the room doesn't need a carpet and it looks scruffy and unclean

dining room service friendly and efficient on both breakfast and dinner servings

unfortunately breakfast was cold so only downside of stay

breakfast took a little while to arrive but was worth it when it came.

range of breakfast options was hood - traditional and more unusual - freshly cooked and tasty

parking space 5* restaurant bar area for drinks immaculately clean

currently going threw a problem with the hotel for charging me twice and my girlfriend once for room service that we only ordered once and it s taking quite a while for the hotel to refund

room service extra charge

restaurant was full but had the option to eat at the bar or room service for extra

would have like room service breakfast

the spa treatments, evening meal in the restaurant and room service breakfast

the service was excellent - room service sandwiches at 10:30 on a saturday night - marvellous.

parking was a little tight as you entered but that was about it

) breakfast was good and the staff serving it was happy to deal with any requests

the wifi and tv did not work in my room, i couldn't be bothered to mention it at the time as we were

property was easy to find with good parking

service was generally very good, although being unwell, i d decided on room service and was more or less told i should go down to the bar to see what was on offer, then

the duration of my stay and as i was on my own i didn t really want to go out, i would have had room service but there wasn t any

no room service after 8pm so had to order from just eat

-staff -swimming pool - spa -food plus room service amazing - location - breakfast

room service at no extra cost

room service here but there was nothing in the room to explain how to phone down to reception or

no room service for drinks only food it states you could have room service for a fee, bars closed at

comfortable beds and room,very friendly staff and excellent food-room service and breakfast

we used room service which was very easy and quick

no room service option so food limited in evening to bar crisps only

friendly staff especially the bar lady/waitress didn t catch her name but really looked after me, evening food was excellent

lively friendly bar on site and superb restaurant

nothing really. was a little noisy, but was a saturday night so the bar was heaving

parking

we didn t get to spend much time in the bar as we were otherwise engaged but this was perfect for what we needed, we would definitely

staff were very friendly and helpful and the rooms were immaculate. loved the room service.

the free room service is a great bonus, good comfortable room and great restaurant.

the room was spacious. gym was excellent. starbucks is a good touch. room service was good.

room service food a bit expensive

i really wanted to try the room service but i found the food too expensive.

food was mediocre and room service charge was excessive

your meals from the restaurant and carry it back to the room, up stairs and though fire doors, room service would have been a great offer

the restaurant was full and couldn't seat me so asked for room service

times i had to wait for things - the room service line took ages to answer on all 3 occasions and often there wasn't anyone on the

room service plates still outside peoples room doors the next morning

and the room service and food was really really good would definitely recommend staying

view from room , room service , good breakfast choices.

great room service

room service

we ordered room service a few times and it was very quick to arrive

tonight and not taking any more food orders, we asked if we could eat at the bar or order room service, but again were abruptly told no they are not taking any more food orders at all

given that understandably no room service to avoid entering our room applied we expected a good selection of toiletries and

bad bar selection,beds need changing, room service not good

unable to receive room service for breakfast even tho originally asked for and it was

location room service

e vegan option by total mistake

disappointed with the room service meal that was ordered

, i choose to stay here over any hotel , my children feel he the same , and feel so comfortable , room service is so quick , and i highly recommend this

we wanted room service

nice range on the menu in the restaurant and room service for gluten free

we ordered dinner and it came fast and the room service was efficient

our stay but the floor was quite dirty and dusty it had not been swept or cleaned and even after room service on the 2nd day, the light fittings also had cobwebs but staff were polite and helpful

full cooked breakfast via room service was amazing

i liked being able to whatsapp my room service order

there was no room service or restaurant on a monday either

enjoyed the meal at room service. value for money. nice staff and always smiling and helpful.

room service was poor

beds were really comfy, the view from our window was amazing, our bags were held nice and safe & room service was quick

nice, view and great room service & confutable beds

room service was amazing and the breakfast too, it s a great deal especially when you prebook

1 lift working , cause we stayed 2 nights , our room didn t receive room service on second day, no one gave us wifi code and most disappointing that tables were booked

everything from the room service to the staff

a foo fighters gig but we got upgraded, the reception team were amazing and we were able to order room service when we got back from the gig

understand that due to covid food was restricted to room service only, but the choice was very limited and not good for a fussy eater like my husband

room service great and the food outstanding

fantastic view of the bay and a late checkout , lovely bar with great service and we also ordered room service which was very prompt ,lovely spa in with the price which was very relaxing ,room was

) we wanted irish coffees / a few drinks for the room but room service coudln't offer us anything

stay, nice quiet, dark room when pulled curtains, bed was extra comfy, room service on point, staff were very helpful, breakfast was delicious

courtesy professional service excellent accommodation food service staff and room service excellent ud83dudc4d room was beautifully clean and so large more like a suite for the

the pool and sauna area are is amazing and we had great food ordered from room service

room service and breakfast to room available

was perfect, the room with a view, room service

the room service was quick and cheerful

room service breakfast was exactly as we wanted, well cooked and warm and delivered on time

room service although our phone did not work - we had to make our requests at reception for the

staff was really helpful. room service fast and efficient. jacuzzi was great!

read small print they take a 50 bond just in case of using room service etc.

had to get room service to bring a heater up

of liked to try the restaurant food via room service but it was pricey

room service and if food could be delivered in room

the restaurant had delicious food and the breakfast room service was lovely

room service wasn't great

room service took a while

stayed for new year and the staff were very helpful, we ordered room service a few times and it was always fast and efficient

i ordered room service and had breakfast there the next morning

the room service was amazing

friendly staff, nice size room and comfy bed. excellent food

bottle opener in room would of been nice! room service menu lacking abit for casual bites.

we had room service which was excellent

om service).

also had room service which was very good overall a very enjoyable day and night at this hotel would

we didn't book breakfast or use room service but was great to have these options available

room service and breakfast were both excellent

charge to deliver room service!!!

breakfast was incredible, room service was just as good

a great selection on the evening room service menu

quiet comfertable room with room service

you have to come down to collect room service

room service out of hours menu lovely pizza but ordered sticky toffee pudding that came without

room service was bang on time and plentiful just wish the room was slightly bigger with better

restaurant/room service staff were fab, especially jonathan

didn't tell us any information like what time breakfast was served from and till or if room service was avaiblbe ect

restaurant not comfortable to sit in so had room service the second night

ich we have stayed in before

excellent room service

it has room service and stops cooking at 10pm so you can grab something late if your

room service was prompt

value and top quality room service food

swimming pool and spa area, delicious breakfast and room service, comfy and spacious rooms

wasn't much to not like, but there was a slight problem with our room service order

their room service is to die for

we had room service which was delicious

didn t appear to do a room service late at night.

room service ordering easy

didn't have a room service menu in the room this time

were comfortable rooms perfectly clean supplies in rooms available staff friendly and helpful room service was great also free parking quiet for sleeping even on a friday

most hotels are not offering any food whereas a massive plus was that this hotel offered room service breakfast and evening meal

to the bay, many restaurants nearby, very clean room, friendly staff, hotel room service was also great

everything was superb! room service was excellent. extremely family friendly!

room service available

though room service eating rather limited in choice

used room service which was prompt and good quality food

room service dinner prompt

, staff were very helpful , even carried my heavy bag to my room which i was most grateful for, room service arrived very quickly

very clean and room service is daily, so after a hard day at work you are opening the doors to a nice and clean

toiletries or room service menu in the room

this last trip i tried the new house burger for my room service dinner

food was lovley, breakfast, room service and evening meal

room service or food after 8pm

limited room service and dining menu, wi-fi rarely worked in my room.

we had an excellent meal in the hotel restaurant and breakfast was plentiful and well cooked

no problem parking in big parking place next to tourist information centre 2 mins walk from hotel and if lucky

very comfortable beds,large bedroom. excellent buffet breakfast.

location, very friendly and attentive staff, helped us find a parking space and helped with bags

there is no parking on site, but public parking in the street outside

would been nice to have had bar open for a night cap.

time staying at the dunster castle hotel - note parking at the rear of the property

wifi signal was not constant which was frustrating

wifi very poor. access to car park a little hairy! but once in there it s spacious.

wifi was patchy and made working difficult.

staff were friendly and the room service ordering via mobile was excellent and convenient

room service took a good while but when it did come staff were very apologetic and food was great

the breakfast was delicious,and room service was great

there are so many amenities that we didn t manage to try such as room service and spa etc since we only stayed the night but in the future we ll definitely be

room service always looked for a reason not to clean the room

menu could ve done with some simple and more filling dishes (we had to order room service after dinner and i wouldn t consider us a big eaters) (-)only upset was being charged an additional service charge when we did not have room service (+) wonderful room service, staff are always friendly (-)maybe a bit more variety on room service menu, but still beautiful! (-)the room didn't have a mini fridge for our cold stuff and that when we had room service 2 nights in the row no one came to collect the dishes and when the server brought our (-)charged us 11 for a bottle of water through room service (+) sticky toffee pudding on the room service menu was lovely (+)lovely staff, room service amazing. food could have been hotter but delicious (+)facilities in room - biscuits/tea and ironing facilities lovely staff - couldn t do enough room service is fantastic bed (+) very good breakfast and evening meal room service (-) tried to order room service and told harshly that it s not available

coming into wedding season , lots of kids left to their own devices whilst the parents enjoyed themselves , noisy , people smoking below

plenty of free parking available

parking was difficult as it was busy

location was beautiful, food was nice but most kids options weren't available.

where it s situated is perfect with free parking

location , staff very polite and helpful, harley the bar manager was excellent and went beyond his

very friendly staff no problem with changing room as above bar highly recommended

here after a concert in cardiff fantastic price, free parking and train station just outside

and staff very helpful and friendly,good parking and central location, would definitely stay here again

the owners were very accommodating as i arrived late and they were happy to arrange room service for me

did not realise thursday was quiz night but room service good.

didn t eat in the pub as planned as too tired unfortunately, but room service was excellent

we had a lovely room and had the option for room service, comfortable and we slept very well too

good parking, good location, 20 minutes drive into cardiff for work in the morning

there was no room service

room service wasn't great. no snacks

00 and not possible to have any room service or snacks machine available after that - so our only choice was to register for uber

a late night sandwich room service would have been much appreciated

as we arrived after 9.00 pm it would have been nice to be able to order room service.