good atmosphere, good food plenty of parking, location was good, plenty of shops and cafes

i had to take our wet towels to the laundry room myself

were thick and plentiful

s we were told we could help ourselves to extra towels from the laundry room)

had to take own towels to laundry and get fresh ones,to say least dodgy activity out back of guest house and inside on final

bed was so comfy,room service was even better

5 for around 8 chips on room service!

decor cocktails room service location staff

room service menu, limited & expensive

bed was fabulous and room service was great river view was romantic

limited room service menu

great location, friendly staff. breakfast was good, room service was good

room service

very friendly staff and the room service was excellent

friendly staff good price room service breakfast for less than a tenner clean quiet probably the best place i have stayed all

also room service excellent had a late evening after seeing a concert, our reason for the visit, fame

were really accommodating and friendly hotel was very clean room service was great room with the mersey side view was

room service wasn t worth the money

extremely accommodating with late night room service and great

great staff attitude, great room service, rooms spotless all round great vibe and experience.

room service was quicky and convenient and food was delicious

the room service was poor.

confusion over what was available from room service and cost

room service worked well for us

rooms and very helpful and friendly staff at reception, in dining room and the room service

all food was available within the price as a room service option too

the room service, staff were extremely attentive, modernised stylish room

a stain) instead they used the old

wish when room service came they changed the bedding as it was dirty

for 1 trip of room service is a bit to much i've stayed places that only charged 5 and was roughly the same

once in the room we rang for room service and again the kitchen was very busy, noticing we did not get an answer dale took it

breakfast was exceptional, as was the room service

great service from staffs all the way from reception, restaurant and room service

fantastic staff and breakfast, room service thai curry was also nice.

friendly welcome by dave , room service food was excellent and breakfast was also very good

room service available (we didn't use it) all public areas clean and in working order (-)restaurant and room service is a very limited menu (-)room service phone was out of action (*) room service available with very limited choice but fair prices (-)menu limited in resturant and room service but plenty of restaurants within easy reach (-)restaurant and bar were not open and the room service qr code didn't work (+) no room service but not a problem you ask staff and they get you it (-) room service was advertised everywhere but unavailable, which didn't effect my stay as i had no (-) stayed 3 nights and we were advised there would be no room service during our stay, linen change would be (-)are signs everywhere in the hotel stating that they do room service (no time limit stated)

the hotel doesnt have laundry service, but 5 mins walk from the hotel you can find laundry service

opposite the hotel was a wetherspoon restaurant which was great for breakfast and also served till 11pm at night

big room with doubled bed, big desk to work from and wifi was good so i could work too

a wetherspoons opposite if you don't want to go far to eat at end of a day or for breakfast

they have a restaurant and room service, and hotel staff were prompt with helping

room service everyday and everything keep well stocked up

only thing was a bit unsure was a 4 extra charge for room service if ordered.

room service available added 6 per tray added

om service), was bland and uncooked on one side

room service wasn t really available due to how busy it was however i can forgive that as it was

small matter was that room service came in our room without knocking and while we were still in bed

great breakfast, close parking, fast room service etc

overpriced breakfast's and room service! quality of food wasn't worth the money!!

access to executive lounge, complementary mini bar, efficient room service, great shower, huge tv, huge bed, perfect

breakfast was very fresh and loved the free room service to our suite

and bars nearby,breakfast was very good value and a choice between continental or english,and room service was free so nice to have it in comfort in the

well equipped, clean and spacious great view from room lifts to make access to rooms easier room service breakfast was delicious mini bar average prices for mini

we had room service breakfast which was delicious and very filling , looking forward to our next stay

room was so comfortable, it was warm and cosy and having our breakfast delivered by room service was a treat

room service charges 5 per tray so i decided not to order any

didn t like the 5 tray charge for the room service

property was extremely clean the hotel staff was very helpful and room service was 10 out of 10 the receptionist and check-in was extremely helpful and

staff excellent, excellent breakfast great choice, room

by 9:30pm the room service only had pizzas left. the menu didn't work on the qr code either.

there was a menu in the room for room service which advised pizzas are 24 hours , this isn t the case and room service finished

the location, room service, free pool, comfy bed and bar facilities down in the foyer.

room service never refiled the shampoo and conditioner dispensers even after i asked

but we did have to request clean towels on our second day which of course we got very quickly by room service

building nice stained glass window on the staircase, the staff were exceptionally helpful, room service was fine, the rooms have very high ceilings which gives the room a nice feel, the

the room service was so yum too

we stopped for two nights yet we didn't have room service to make bed or have clean towels

excellent room service it was quick and delicious, cocktails to die for

were made with room service such as wrong juice, and on one occasion tray was brought an hour early

we ordered room service for the first time, it was delicious, presented lovely and it arrived quickly with a

room service and fridge in the room

don't like self service breakfast so next time i would use room service

bar is open and room service did available but there is no sitting within the central hotel at present due to covid

gar, milk etc)

stay was good but at night we here nooses in the room the breakfast and the room service was very good for

lack of room service during daytime hours, and not always completed by our early evening return

drinks etc

ordered room service for dinner. food was delicious, prompt and service fab!

clean facilities and room service was great, they do amazing pizza

out of the pizza option from their room service menu at 11pm this service runs till 6am

front of house staff were great and we ordered room service late at night and it was

room service food excellent wedding buffet excellent

the price of water on room service.

the room service menu could use a few more traditional meal options.

not big enough as me and my daughter r plus size ladies and would have been nice for menu for room service was the the room also the room we had was hard to find also out of the way so was

room service for drinks and bathroom had some mould around bath so the bathrooms could do with an

we put a do not disturb sign on the door but still had room service knock and try to enter in the

no room service after 9pm

no room service, scruffy rooms. awful

information in the room about room service, how to contact reception

room service wasn't well organised

this was promently rectified by room service and another plant based option was quickly replaced

fresh mugs and glasses were not given for our 2 night stay. no room service menus in the room.

fickle i know but no toast or fruit on the breakfast room service menu

ordered room service

room service finished at 10 pm. midnight would have been better for us.

we loved the room service too

there was no water in the room, and no phone so we can call reception or room service

room service dinner was un eddble

tried to order food through room service

ordered room service, pizza left more to desire but the service was quick and good

to order room service, and was told the kitchen was too busy

room service food was abit expensive for what it was

room service food - we ordered pizza and chips, the pizza wasn't great which was surpirsing with

the spa and restaurant weren't open due to covid, but the room service food was excellent

friendly staff, good room service provided

smoke alarm at 7:30 am, no room service or telephones in rooms - overall somewhat run down

dirty sides no room service, breakfast was shocking no veggie options, staff rude

was told go to the room and order room service

location breakfast was amazing room was massive and great spa bath attentive and helpful staff - thank you to krystal and

size room, very comfy bed, very clean room and bathroom, excellent room service and very friendly, helpful staff

staff were great very friendly had room service for 2 am snack and breakfast in bed which were both excellent and staff went above and

room service food of excellent

oom service)

no saucers with breakfast

lovely rooms & the room service was fab

oks very inviting) and room service

room service and extra bits for the mini bar were available at an extra cost

the room service menu didn't work

room service food options were a bit limited.

central location and very obliging friendly staff room service, towels milk, wateretc excellent.

a little noise from the bar but stops at 12pm

kids loved the bunk beds

early check in avavilable and took advantage of late check out at 20

minimum noise from bar below , but states that when booking , still had a great nights sleep

we got a bit confused about room service times and ended up trying to order five minutes

staff were very helpful, the rooms were beautifully presented, the location was spot on and the room service was what you need

room service was slow, ended up cancelling

room service in morning was rude tho but everything was good

although the hotel does not have a restaurant or room service there are plenty of great places to eat on the

no room service or milk for tea and coffee making

no room service

hotel was clean . room service spot on. breakfast very tasty. location great ud83dudc4d

room service and 24 hour reception

hotel to stay overnight for post op check up 8am staff brilliant and even had a meal delivered room service , food great

could have had biscuits, 5 tray charge for room service is a bit much for one person to pay.

doors wall's skirting boards extra need replacing or painting room service should be done

no room service which would of been a bonus for us to order for a snack on arrival and before bed

we paid for late checkout at 1pm and room service came knocking at our door at 10.30

great and large rooms, special room service, and the breakfast is delicious.

actually think of anything, maybe just that, it's 24hr room service but they do a very limited choice after 11

room service was brilliant,the food we ordered arrived hot and it was delicious

and i go quite regularly as i have treatment at the royal hospital loving the fact they now do room service which saves me having to sit alone in the dining

i ordered a room service steak and unfortunately, it was as tough as a boot

absolutely spotless. lovely, helpful, friendly staff, great room service and free parking.

location, nice comfortable bed, big room, good room service

location perfect, room service good

bedroom for single occupancy with en-suite facilities and a fabulous breakfast incl good fast wifi signal and a large

was on the last floor, so consequently: the wifi could not be used as the signal was too weak, and the water pressure was very low

we did not have wifi connection in our room

theme of the main bar isn t a quiet place for food after work, and the lack of choice on the room service forces a decision between loud sports bar or limited choice

no room service after 10 but absoloutely amazing stay

room service, sky television, large comfortable bed, easy access to get into liverpool, great

room service finishes far to early, wanted a midnight snack!

lovely and clean. friendly staff. busy bar and a nice vibe. room service and food was lovely.

signal and couldn't get the wifi to work, probs are own fault tho cos we didnt even ask how to use it and were both thick

one bedroom with tv and wifi included in price, small kitchen with cooker to make your own meals and save a fortune eating out breakfast, lunch and

everything about the apartment, really clean, comfy beds, stylish kitchen and living room, everything you need and want for a self catering apartment, iron,

walk corrider wifi work

rang prior to arrival to ask for early check in and were very accommodating

tea/coffee facilities/room service if you needed it and breakfast in bed if you wanted it

great room service from the restaurant !

staff, great facilities, room service on point and bed was super comfy

we didn t go down to the restaurant but the room service food was excellent

really picky - breakfast

need to do breakfast room service

room service cooked breakfast hot on arrival excellent

any food to be available, so it was a pleasant surprise to discover that they do breakfast as a room service

available at time of stay to take breakfast in but was advised on arrival of this and offer of room service for both hot and cold breakfast given

room service for breakfast was a lovely touch!

beautiful surrounding, very friendly staff, great room service

when you have kids, having wifi can be a deal breaker so i was disappointed with this

staff were friendly, the bar and restaurant area was spotless

great for visiting family in the area, play park for kids and free car parking

very friendly and all the staff were extremely cheerful and helpful both at the reception, the bar and the serving staff and really making our stay exceptional

obviously, no access to bar or restaurant but the room service breakfast was fine to start the day

cleaned off ok so wasn't a major issue for me but really should of been done) we ordered room service and the food came hot and was lovely

breakfast was fabulous and bar / room service food was all great too

there is room service for meals and breakfast should you want to eat in your room

gym facilities, food was delicious, very quick room service, bed was very comfortable and room was spacious

breakfast was amazing rooms amazing room service amazing bar staff amazing chefs amazing restaurant in the hotel

room service was over an hour but staff explained they just had a busy spell.

us that there is a large group booking taking over entire restaurant, i was only allowed room service meal which i had to collect from restaurant

room service was very limited and expensive but on a par with most hotels, so i didn't expect