room service prices are very high in my opinion

room service very clean , friendly stall. love the grounds pools and sunsets

love the pools, room service, bar and service from the staff.

weird not to have housekeeping or room service

ings we take for granted

the second door made for a great sound barrier to let the kids sleep while we had company visit

included lots of desk space and a kitchen for a better rate than the neighboring hotels

heated pool

the indoor pool was freezing

the breakfast was not great, however, it was free and they had coffee

was disappointed with the insulation we could hear everything and no room service.

prices, location, poor room service times

ordered room service for breakfast and it never showed up

dinner room service was delivered cold

room service was nice

location, professional staff, cleanliness of room, robe & slippers and attention from room service staff

didn t like that we ordered room service and hadn t received after an hour and half

the one item i wanted from room service was unavailable all 3 nights.

the room service was ideal

came behind the counter to personally escort me to the elevator to the kind woman who brought my room service breakfast

breakfast and very helpful staff

hotel was very clean, nice staff, & good breakfast.

indoor pool

only have continental breakfast all else was great.

great breakfast and guest appreciation snack in the evening

no room service due to covid but that wasn't an issue

they don t have private jacuzzi in the rooms the bar was close

they had fantastic breakfast bags to go and what seems like nice food options under normal conditions

had a restaurant and bar on site

thought the breakfast was included, paid a little extra for that amenitie

complimentary breakfast buffet was amazing, food was great and a big selection

the kitchen was the bonus

did not care for the breakfast. location was good

free laundry

i love that the have a free laundry room we re you can wash and dry your cloth for free

poor customer service repeatedly had to ask for room service

no restaurant on property means no room service. most folks don't care but i do.

nice room service, friendly staff

no room service, we like to eat in sometimes

the atmosphere and comfort feeling. i enjoyed the art deco look. parking was also an ease.

we called for room service for some tooth brushed and tooth paste and we were told that if we wanted some we wood

room service didn t come clean our room until the 4th day of our stay even though we filled out a

very clean and up kept rooms. daily room service without request.

no room service

little disappointed in the pool as my kids were looking fwd to swimming and the pool was dirty and outdated and no towels

room service, worse we ever experienced

room service

i ordered room service and the spare ribs were tender and savory

no room service unfortunately due to covid cutbacks and lack of staff right now

also during the weekend we tried to order room service and both items we picked to eat were out of stock and it was the middle of the

about 30 minutes later i called room service three times with no answer

also, room service was good

early room service

only thing i didn t like is that room service is not done till days later

we never got room service during our stay as far as cleaning hotel

place was amazing and i will definitely be back to stay but room service cld be more staff for people although the room service was great it just took 3 days

room service was extremely subpar

no room service in the hotel at all..

course with the covid restrictions that are in place you would have to request room service and any extra accommodations that may be needed

food/room service is delicious

bills for meals had added on charges that were not explained. i did not have room service.

chairs were very uncomfortable and my room service meal was a bit disappointing, but those are not things that spoiled my stay by any

my room was missing a few of the room service request indicators

i loved everything, but it would be nice to have night room service.

room service ends early

there was no room service

ey should not advertise room service)

food was overpriced. had room service and the very expensive entree was over cooked and cold.

room service is impeccable and the food was so fresh and delicious

room service was also excellent

the only drawback for us was that the pool is a little small and was often crowded.

cranes and banging sounds at 7 am on a saturday), and also didn t let us know both the pool and spa would be closed

facilities where excellent and we may just have had the best margaritas we've ever tasted at the pool bar

huge cranes and banging sounds at 7 am on a saturday), and also didn t let us know both the pool and spa would be closed

room service was barebone, with basic food being delivered in paperbags

newly remodeled rooms. room service was available.

room service was so quick! valet/shuttle service was spectacular, when available.

room service the first room they gave us was dirty front desk said it was clean until they came to

restaurant or room service due to covid-19, but they did provide a nice brown bag breakfast

the parking spaced were way too small.

when hotel is at full capacity parking is tight.

kitchen facilities. free dvd use and laundry facilities. bathroom towels. customer service.

the room that had a separate king bedroom, living area with fold out couch, and a good size kitchen

didn't have to pay for parking.

loved the robes and slippers and room service

but there was coffee by the elevator every morning and room service brought the ice daily

the room service for both dinner and brunch was superb

many food options on the property itself, room service closes overnight and for the price of hotel would kind of expect to have more late

was absolutely amazing except i ordered room service breakfast

expensive room service

didn t approach and open our door on our way out, the room was hot so we had to ask for a fan, room service forgot our dessert, we had to wait 45 minutes for a room after the 3pm check-in time

in-room service meals were very good

mistakes on room service

horrible room service; not worth the money

of the room service charges were not disclosed on the menu so when the bill came it was much higher than

covid protocols and each guest had to wear a mask in the hotel, customer service was great, room service food was good, location was scenic and good

very nice. good location. great room service.

texting for room service was so convenient

late .night room service

amenities, rooftop bar and city views in the room

location, nice gym, lovely breakfast buffet

the free breakfast was excellent - such a good range of food and beverages

nice room with studio kitchen. all in new condition. very comfortable.

clean and spacious and i like that it has a kitchen