no room service after 11

was a bit hard to order room service but once the order was completed the food arrived quickly and was very good

room service closes pretty early

pool it's really cold and dirty, plus there was trash that took like 2 days to be removed from

breakfast was excellent! modern hotel and very accessible.

check in was easy and the hotel had parking space

the food at room service is really good

it has a small kitchen, 2 sinks, little pool.

the small kitchen a really helpfull area

facilities need maintenance, swimming pool is cold not to say frozen, internet signal very poor

we thought we were getting two rooms with queen-sized bed and kitchenette

restaurant , room service and pool on the

location, cleanliness, breakfast

location, breakfast and gym

restaurant , room service and pool on the

pool was great! bed and pillows were so comfortable.

breakfast was great; fresh fruit, eggs any style, full mexican breakfast, etc

the breakfast was really good and the rooms are quite big

localization and breakfast buffet.

is is an ecxellent place to stay but you will need a car to move around. big parking lot

gym

nice people, nice wifi and the rooms are very clean.

wifi at all

en i did asked about it 3 times, no answer of the staff)

wifi stopped working in the evening and did not work the rest of the stay

i love the location and staff! free parking including and my little dog with me.

hotel was very clean, friendly staff and great breakfast that was included.

breakfast is very good and good variety of foods. personnel is attentive.

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

average breakfast - but i am british

great location. easy and secure parking. friendly staff.

good wifi

location in the city centre, on site parking which was secure

strong wifi which is importante if your here for work

location, security cameras in hallways and thruout the property, free parking next door, friendly staff

know about any breakfast, everything was good about the hotel but i think they can reserve some parking spots to avoid issues with the

not enough outlets and weak wifi

replacing shower heads is inexpensive provide a small simple map to find parking lot

ask for directions to the parking

the wifi is so bad !

not enough parking places.

parking

located in the city centre with free valet parking for guests

and, easy parking

beautiful views of the garden and the safe secure parking and excellent valet service was exceptional

wifi was very good.

the breakfast isn't really breakfast - just juice, coffee and one tiny piece of toast

said that breakfast was included, but it was only toast and coffee

the free continental breakfast i paid for was the worst breakfast anyone could have

the hotel is downtown and it has parking structure.

the breakfast was meager, just toast and some fruit

music in the pool was good and the welcome drink was tasty

pool very nice water in pool very good

room service, comfy room

very accessible restaurants stout the corner quite place parking around the corner no charge

friendly and helpful staff, great communication, clean and comfortable room and delicious basic breakfast

location: its a bit tucked away. they could also consider serving juice for breakfast

the location and that included the parking. also the staff was very friendly and helpful

good location and parking for motorcycle

parking it's next door

parking avaliable / eggs from the breakfast.

the parking seems very secure

free parking

no room service at off hours

was full so got the last room it was by the courtyard pool but very dark

good wifi

the front staff provided a hair dryer and the wifi code when asked.

wifi was strong even in the room

had a kitchen with a fridge etc

parking space, wifi, and continental breakfast was very convenient for us , also it is very close

parking space, wifi, and continental breakfast was very convenient for us , also it is very close to the cathedral

good price close to shopping safe, private parking with cameras for my bike

the continental breakfast had far more variety than a normal continental

a nice, basic continental breakfast

a very thorough and filling breakfast was available in the morning

it doesnt iclude breakfast

they offer a nice breakfast in the morning

up - doorbell, talking, social media videos and early morning music from the staff prepping breakfast

breakfast was good, staff super nice and helpful.

awsome service and outstanding breakfast buffet.

breakfast was impressive, well done, items made to order delivered as if the staff member cared.

staff is giving a physical menu that doesn t specify what options are included with your breakfast when you pay for it with your room's rate

location, price of room, breakfast and easy access to staff.

location quietness 24-hr parking friendly staff very kind and efficient bell boy

room comfort next to the pool.

nice convenient parking, stay was like expected and overall good, would stay again.

pool & gym facility was nice

the buffet breakfast had a very good selection

good hampton inn buffet breakfast

some options in the breakfast were cold and those must have been hot, like the scrambled eggs

was cozy , clean, breakfast was great everyday , chicharron in green sauce, meat w potatoes, chilaquiles, fruit bar

breakfast was not very good, is basic ok, but then the taste is awful

breakfast was limited

breakfast, time yo clean up your room, i used to arrived at 14

local transportation to any destinations you wanted to go to room service was excellent

loved the breakfast we ordered room service every morning, the location was great in the center of all hot spots in leon

pool has no towel and services are slow. staff is friendly and helpful though

hotel in general quite old, so the facilities like swimming pool area and the gym are not pleasant to use

it would be nice to also have a small bar in lobby area

no coffee in room; had to pay for it. room service food was limited.

i love the room service and the attention from staff

we ordered room service and it took them 1:30 minutes to deliver

rooms not secure staff not responsive drunk bartender room service was late in delivering items

we asked for milkshakes and waffles for room service and, literally they sent them right from the box and 4 glasses of milk with cocoa

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

style, room service, location.

room service was ok but food not amazing!

room service had really good options and the buffet it is great.

good wi-fi, pool and location

great that the parking is underground

when you go from parking to the lobby take care when you step at the staircase

location, value for money; underground parking; comfortable beds and spacious room

location, facilities, check in/out and free parking.

no elevator from parking lot to lobby

of the poliforum, facilities in top conditions, helpful and service-oriented personnel, free parking for guests and very good breakfast

rooms breakfast included (eggs were better than in the hotel i stood the previous night) nearby locations (-)just the beans at breakfast, they can be better (-)the breakfast was great (+)the room was clean. breakfast pretty good. (+)breakfast (+)cozy, nice and clean. breakfast good (+)washer and dryer breakfast (+)breakfast cleannness personnel attitude (+)location and breakfast (+)every time the breakfast area was crowded so i could not take the food.

i don t think anyone has ever asked for room service there

room service was good and well served

the location, the pool and the restaurants

also pretty decent buffet for adults and kids eat for free

the pool was amazing and clean

like the location cleanliness, very comfortable beds room service was always so friendly when delivering our food

large choice at the room service and fast

had to request toiletries several times after each room service

the best was the room service from the restaurant, they prepared vegetarian dishes for us, that were not on the menu

such of restaurat hours, parking needs, room service, a little bit of social and friendly kind

pool, style

decorations, styliss, pool, great tv

pool was not in service

breakfast could be more varied

we appreciated the pool for swimming laps and the terrace was very pleasant great spot for meeting up for a drink in

service, the wifi not working, the room phone not working, the room service never came and the lady from ge restaurant with bad attitude

was great, staff was friendly, room service amazing, booked through booking

the crew from room service was great

ean)

room service

really good, but no towels on the site, we have to ask for the towels to the staff, and the big parking

gym needs more equipment. ice machine needs to be in a floor available for everyone.

the gym was not well ventilated.

the clenest of the hotel-room- gym, the staff attention and amability

the room service was excellent in they attentiveness

also had outside dining seating with overlook of the city 24 hour room service

that it had a restaurant 24 hrs a day with room service, heater and bathrobe

location breakfast

had a gym available

great value for the price. quiet , comfortable , parking , safe area.

late entry to my room and no complimentary breakfast

breakfast was good

breakfast not so good

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

the person who helped me never offered me the wifi password, never explained to me about breakfast

and you can smell other rooms' cigar smoke (though smoking is not supposed to be allowed) and breakfast from the restaurant on the first floor

the breakfast was old

definitively the breakfast is weak. no option with 3 single beds for 3 single adults.

breakfast so poor

there is a wonderful spa on site, which you must pay extra for, but we have used it many times before and is well worth

spa is super but jacuzzi didn t work properly

pool, cinema, spa areas, reception and staff friendliness

pool, cinema, spa areas, reception and staff friendliness

pool seemed a bit dirty

the parking lot, it's very small but if they run out of space you can park your car right next to the

i particularity liked the onsite parking with a patrol

customer service is excellent and breakfast even better

the place the breakfast

the breakfast buffet was delicious

great breakfast

t margarine) and jam

plus, they cook your breakfast from scratch

breakfast and the overall service from the hotel was amazing and all the girls there were very

breakfast was delicious, staff super friendly, mint candy all around free to grab, a block away