location and hotel, very friendly staff, lots of activities on offer, great for families with kids

location and hotel, very friendly staff, lots of activities on offer, great for families with kids

beautiful location with views over surrounding mountains from pool and balcony

parking for motorbikes

the assistance, good family giving support, clean, good pool

had a very nice room near the pool

quiet hotel, the staff, the pool and the weather were just what we needed after 6 weeks of continuous travel

great pool and rooms are large

that use of spa facilities are not included on the hotel rate.

the service and the spa were simply perfect.

were not very clear with the breakfast

breakfast was delicious, starting with a plate of fresh fruit and juice, then eggs cooked to order,

the spa is almost ready. this will be the proverbial cherry.

pool a clean, well maintained oasis

the breakfast was excellent

amazing view from the room good breakfast large room, pretty modern quiet area, obvioulsy....

the weekend it was crowded, lots of kids with loud parents in the pool

the breakfast options were limited for someone who is not colombian

everything, the rooms have a little garden but the garden is in front of a mini soccer field the kids start playing early in the morning

excellent breakfast included, beautiful place10/10

pool was very cold and we don t have more options as a jacuzzy or similar, specially for the kids that cannot join the pool

the pool was neat and the facilities were clean and organized

breakfast was okay and they gave you a voucher to use the coffee was half a cup and they did not

breakfast and secure motorbike parking included. handy location for tienda d1.

the incluided breakfast was delicious, mr

breakfast and secure motorbike parking included. handy location for tienda d1.

the pool is so beautiful

i wish there was wifi in the rooms.

parking was not inside the hotel, but in front of it and was safe

included breakfast was ok as well as the pool area with jacuzzi and sauna

wifi was down for a day

my favorite part was the amazing and generous breakfast included with our stay and the cute cat that lives in the property

the angels around the room was so cosy with the chimney and the bed so so confortable delicious breakfast also and food

the free breakfast is world class, and the additional meals for purchase were so delicious and an excellent

close to the airport (about 20 minutes), offers room service/ restaurant until 10, has a conviniendo store across the street, offered spa services (-) hotel room service little slow but meal was very good anyway and staff was very courteous (-)as airport hotel i would suggest the restaurant remains open longer hours or at least offer room service

24hrs bar quite restuarant walkable

liked everything, my only feedback would be that the gym area is very small, just one room so if there are 2-3 more people then it's full

there was a gym on site and its in the business area so there is always things readily

the breakfast was really good

the wifi and the staff .

wifi worked well

sometimes the wifi turned off..

don t have wifi so it s a big issue when you are travelling

wifi was very spotty when i stayed there

good wifi available although it says there is none in bookings description

and shampoo ect to purchase ,shes very sweet and friendly i would stay here again the free wifi is perfect plus theres a lock on the front gate so your safe

the upload speed for the wifi was very slow and difficult for video chatting.

shower, wifi, close to the airport, staff very friendly and helpful.

to the airport after a late flight, the hotel is convenient, has a secured parking lot and spacious rooms

quite difficult to get the correct wifi password. despite having printed, they didn't match.

they helped me with the wifi, because i couldn't get it to work at first

the convenience of covered/secure parking was good

kitchen on the rooftop and good-working wifi

breakfast was every day the same

breakfast was poor

there was no breakfast nor daily cleaning.

there was a simple traditional breakfast that hit the spot

it was good.,the breakfast delicious excellent place very close to the kennedy hospital.

ara grocery store nearby, there s crepes and waffles along with a couple other restaurants the room service menu is excellent especially if you are getting there very late in the night

staff was very kind and helpful, the bed was comfortable, and the 24/7 room service was very convenient

got there very late and hungry and room service 24h saved our live :d it was fast, not so expensive and the food was ok, considering

the breakfast was good and the room was just perfect

i also appreciate the fitness which i used in the morning

great wifi, great shower, very clean, and exceeded my expectations for the price as well

traffic noise

t is busy area so kind expecting) wifi in room was bad signal breakfast they didn t ask, just put infront of me hot chocolate and a

wifi was in and

wifi was available in the hall and lobby but not in the hotel room

wifi wasn't fantastic but good enough

wifi was very weak and the neighborhood was quite dodgy

close proximity to airport clean comfortable bed. friendly staff good value good wifi

great location for before/after a flight, comfy beds, smart tvs, good wifi

we ordered room service and the food was subpar.

the room service was also excellent with generous and delicious servings

room service was superb, they said half hour and half hour later my food was in my room and it was

room service was exceptional

we ordered room service and it arrived quickly

my laundry smelt lovely and the room service was delicious

airport shuttle, great staff, awesome room, quick and tasty room service

very clean. great service. awesome local food with room service!

there was 24-hr room service and included breakfast

eak and fries), nice/professional staff, hot showers, and proximity to

we got amazing appetizers for room service shortly before they closed at 10pm

the hotel has 24-room service, gym, spacious and modern rooms

good room service

the only problem i had was they supposedly have 24 hour room service , but most of the menu they did not have , so i settled for some

no mini bar in room you need room service. other than that it's very good

delicious room service meal

the room was great. the room service was very good. the staff was great.

no restaurant at midight, only room service.

i had room service and my food was quite good and came super quickly

the room service was prompt and efficient, and everything i ordered was delicious

hot water, great breakfast and laundry service (if you are traveling a life saver (+) staff is super friendly and the breakfast was delicious (+)nice hotel despite our stay was very short. exceptional breakfast! (+) the room was clean and comfortable and breakfast was wonderful (+) we enjoyed the daily breakfast that came with the room rate (-)breakfast was quite bad

location is great, room was comfy. wifi good. very secure parking.

we could also store our luggage at oporto 83 and used the laundry service which was very helpful

was not included but it had a big kitchen where we were able to cook

need intercom / telephone in room. kitchen need to be upgrade in apt

room had a kitchen but a very dirty one

clean, extremely helpful staff, great home cooked breakfast and great value for the money

breakfast was simple, fresh and nice claudia was very nice and professional

staff were highly attentive, very accessible and near by everything, stores, mall, banks and the breakfast was amazing, made with

basic breakfast

staff were very helpful and provided a great breakfast

colonial family owned facility with great staff and beautiful grounds with lots to do - swimming pool, tennis court, spa, bowling lanes, walking paths

nature around, the space, the calm and the ability to relax plus the restaurant, the children's house, the outside spa

love the room service option and shuttle

the room service was delicious

room service never answered the phone and the staff was unresponsive to questions regarding

breakfast is too late; i ve call room service and got no answer

i got a room service meal, which was fine

the room was quite confortable and rhe room service was really good

potatoes yucca lovely cheese rolls fresh fruit fresh juice breads with jam coffee soup excellent room service food was tasty hot and not overpriced maid was kind efficient and helpful so so happy

close to the airport. shuttle service. 24 hour room service.

room service never answered just to get something to drink, found out the next day they had vending

the airport-hotel-airport transfers were on time and safe, very good room service, every time i go to bogota i stay

comfortable, clean, nice room service, good options in food/breakfast

cause of the shuttle bus waiting time all o

fered items they had to call back & say they didn't have, misrepresented

room service was poor

ordered a room service for dinner since i arrived very late

for breakfast they served us an omelet and a fruit plate, accompanied by coffee or hot chocolate, which

breakfast was fine

breakfast was very simple.

breakfast was fine, but the variety was not

breakfast was good and they were prompt

the staff was nice, and breakfast was allright.

we asked for an early check in with very little notice and they made it work

shuttle, fast check-in, clean and comfortable, late night room service available, breakfast included

room service food is not good as expected for this kind of hotel brands!

room service was great, shuttle was easy to find

and it's quite abusing that besides charging room services they ask for another fee for

lose to airport and room service

wifi

wifi was poor but thats cartagena

spacious, kitchen is awesome, wifi works great, safe location, easy for an airport layover

very small bed, wifi not working

some details: room #1 for my wife and i: no wifi [for airline

the room was a good size and the wifi worked well

stay with good breakfast and good wifi when it was working

room service

no room service, small room.

the entrance and a great mini markwt where you can find everythibg the food ia excellent 24 hours room service, restaurant and bar service is awesome on sight security 24 hours with security dogs

no room service while i was there

i did not called room service because i was only staying one night

great stay but would be so much better if they actually had wifi that works

- we actually were transfered to mirror hotel, but was not a problem - simple, but delicious breakfast

convenient location but wifi sucks.

bedlinen dirty. tv did not work. wifi did not work

super clean, friendly staff with free simple breakfast and free shuttle