staf is really friendly they even let us early check in because we arrived very early and we were

didnt get wifi in the room, didnt get a working tv in the room

friendly staff, good wifi and close to airport and city center

value for money good wifi good breakfast clean room

the wifi is actually very fast and good which is nice

breakfast and staff

breakfast was amazing and the service of the stuff beyond expectations

close to the airport. clean,modern rooms. good breakfast.

breakfast was fine - eggs cooked upon request

friendly staff, delicious home-made breakfast, nicely arranged, clean rooms with big windows, quiet neighborhood, it felt like staying

the location, staff and breakfast

breakfast was good, and the person who prepared it was very kind

the people at reception, the women who prepare breakfast and do housekeeping

hospitality, great breakfast, great staff

breakfast ugly

was great, staff very helpful and breakfast was very good

noisy street since early morning, no elevator, poor facilities, limited breakfast

the breakfast could be much better, i think.

not wifi in the room

unfortunately, we were running late and did not partake in breakfast.

perhaps more variety on the breakfast

breakfast was good and tasty

good shower good location for work, nearby the airport

they allowed me to have breakfast despite i didn't realized the schedule time

good bed, clean room, stable wifi and very nice staff!

location, staff and breakfast

staff are friendly. wifi is good.

comfortable, large beds, quiet place, breakfast ok and left and right from the hotel also possibility to have breakfast

price and cleanest, nice breakfast

great bed. great room. good breakfast, great coffee, good location. very helpful staff!

the breakfast was very good and had good variety of fruits

breakfast can improve, i know it is continental style but could be better or at least more options

assortment of breads and fruits at the breakfast

the breakfast was varied and delicious and the pool area was nice with sauna and steam room too

excellent breakfast and staff

room service was quite bad, so i ordered food through a delivery service rappi.

the restaurant, bar, and maid staff were amazingly nice and accommodating. 24/7 room service!

ovid)

everything but the room service no consistency on the meals

they were welcoming when we arrived late and 24hr room service meant we wouldn't have to go hungry

very nice breakfast

weirdly, no glasses and no cutlery in the kitchen.

the room was bigger than expected with nice kitchen facilities. the staff was helpful and nice.

there was no kitchen utensils or cookware.

parking is excellent

very good breakfast and wifi

though a room has a kitchen it does not have any utensils in it

breakfast was all freshly made items and fresh fruit.

room was cold and no ventilation in kitchen which makes fumes come up to in all corridors

the gym which the hotel is in partnership with is perfect and only a 4 or 5min walk away

kids (ages 4 and 6) were able to order room service while i was showering and the room service operator fulfilled their order w/o getting (-) very clean rooms and excellent room (+)best buffet i've ever had at a hotel, and worse comes to worst you can always order their 24-hour room service which is good as well (+)friendly staff, very nice spa and view from the rooftop, nice drink bar on ground floor and great room service :) we will visit this hotel (+) friendly staff big size pool perfect spa facilities great breakfast good room (*) otherwise housekeeping, front desk, room service and breakfast buffet staff are friendly and offers great service (+) the facilities are great and the room service too (+) also fast room service (*) room service 24 h that is a plus

great pool and breakfast buffet

i loved the spa and gym, and the service was excellent.

the gym

i wish the pool was open later and the rooftop bar should open up probably because of covid.

the wifi was strong, there was netflix on the tv which was fun, soap and shampoo and conditioner in the

it was super clean and comfortable space with great hot water, a lovely breakfast of juice, eggs, arepa, coffee and juice

room service staff very friendly and polite

location. has parking lot.

restaurant food absolutely delicious. location perfect for what we need. parking!

good breakfast

easy accessible, breakfast, staff

great location! huge room! delicious breakfast! awesome front desk employees!

breakfast staff location

the staff is very friendly, breakfast included.

carlos (front desk), andres (restaurant- room service) and mayra (housekeeping) many thanks for everything you guys are amazing (-)room service was unacceptable. waited 1.75 hours for coffee and empanadas (+)service was amazing, the location very pleasant and safe, love the 24 hr room service, lgbtq friendly staff (+)location. staff. food . cocktails. room service.

the spa is closed on sundays and the bed wasn t that comfortable

the food in the bar was great, drinks as well

we took advantage of the spa which was very nice and reasonably priced

this hotel is great with a great bar and lots of good policies to ensure you feel safe

i forgot it included breakfast and they brought it to my room, so sweet

the breakfast of eggs and

the bed and breakfast is far from the major malls and the historic centre

a second cup of coffee at breakfast would have been great

people are very nice and the breakfast was nice

the room service ladies are the best in my opinion

delicious room service and breakfast

me, not a fan of going up and down to get to the kitchenette or bring up my food when i have room service

om service available)

minor things: few kitchen facilities; however not really needed

the room service and the reception were good, too

room service on time and 24/7, free breakfast

the room service is a plus

rooms and 24/7 room service

room was clean, the service very good and even the room service had good prices

great room service and staff in general

breakfast was great

x 5mbps when connected)

wifi constantly cuts out

the kitchen looks kind of cute, but you will need to have your own coffee and sugar, which i did

staff is ok, wifi good, rooms are clean, and there are some extra kindness like chocolate, peanuts, hair wax etc

but they were very accommodating, bed was comfortable, breakfast has a lot of options, prompt room service after a late arrival

ok, i had a registered credit card through booking + they checked it during checkin, i ordered room service the first night and no problem

room service could be a bit faster too, sometimes the food was a bit cold or the order was

24 hours fresh hot food from restaurant room service with very reasonable prices

bad service, long check in long check out, awful room service. really bad experience

everything was thought of with the room beibg perfectly clean and breakfast having multiple options

it is a full premium gym that you can use just by being a guest and i loved it

also the breakfast is included and wonderful

i love that it has a kitchen for the people that like to cook themselves

breakfast in the morning was simple and delicious

once they realized i'd had surgery and was recovering: from checking in on me to make sure i had breakfast to recommending things i should/shouldn't eat after my procedure

the portions at the breakfast were very small.

also our breakfast was very good and free

easy parking, clean room, kind staff.

also they didn't have a room service menu, though i think i may have been able to call and ask to get something from the

old tv set old towels no room service after 10 and no information about it

hotel, very friendly staff, delicious breakfast with room service optional and no additional charge, we stayed 3 weeks and we loved the hotel, for sure

excellent buffet selection and eggs cooked your choice. new room service menu

breakfast and service and location.

windows), very small room, no breakfast area

nice breakfast and friendly staff

be more for breakfast but it did not matter

the breakfast, although simple, was tasty

could hear the traffic and the receptionist), badly ventilated

the airport, accommodating, they served us breakfast early so that we could make to our flight

but having no wifi when your traveling is a real bad thing

breakfast is questionable

breakfast is eggs in various formats, bread or corn bread circles

comfortable bedding, a great hot tub and shower, nice breakfast included in the booking fare

breakfast could have been better

super clean, friendly staff with free simple breakfast and free shuttle

convenient location but wifi sucks.

to airport, perfect for our stopover, huge bed, warm shower, nice breakfast

great stay but would be so much better if they actually had wifi that works

small details show needs of maintenance: phone numbers on the webpage not functioning, internal room service not functioning, wifi not functioning a whole evening, toaster out of order

had room service and it was

the room service was efficient and timely

an incorrect room service charge could well have been an honest mistake, the fact that the hotel has not

the service, downstairs and room service, the cleaning, everything was great! good food also

no room service or minibar

non room service

hotel restaurant, terrible super slow on orders and no room service.

you cannot order room service, there is no mini bar on the room

location ,and staff very attentive , bed is very comfortable , hot shower and room service great

we ordered room service which was also good and prompt

the restaurant does not offer attractive meals, and the room service is limited, i couldn't get a bottle of water at midnight because they didn't have one

floors and since 7 am you have heard a lot of noises, the room is not comfy, you call to ask for room service to get dinner and after waiting 30 minutes they call us to check if we have water

the breakfast was excellent! delicious colombian food!!!

breakfast should have more options, there should be 24 hours coffee station.

room service won't leave you alone in the morning

excellent location, big room, room service

there is no room service on sundays so i had to have something else but the hotel would have aranged a meal if

kettle in the room to make a hot drink although able to request through room service

rooms are a little outdated, room service and restaurant was closed during our stay.

room service is never open and no apologies or even attempt to provide something

nice room service

no room service

no room service. any place in the shower to put your shampoo or liquid soap.

perfect location, awesome staff, delicious breakfast

amazing breakfast and room service

employees , bed , breakfast room service , smell , location , friendliness

they helped us to be in a connecting room and the room service was soo

i ordered room service and the food came quickly and was delicious

everything except the food in room service

facilities are good, breakfast must be improved

excellent service by all staff, perfect house keeping and wonderful breakfast

breakfast was very good, and the location is super convenient

the breakfast and location were very good.

the breakfast was decent and the staff were very friendly

the room service was amazing

staff, safe, clean room, all amenities and breakfast, we also enjoyed the late night room service for

suite was spacious and comfortable, 24hr room service

staff, food , room service

didn't do the breakfast, but the room service was great

way they handle room service

the room service menu is not bad and inexpensive, overall good value for money as well as exceptionally

room service, laundry service show in response and i would think not worth value

no wifi in reception area is weird

awesome breakfast! yum! best location

nice staffs at front desk and breakfast restaurant

property was very good but there was a bar up the street blaring music that could be heard late one night because our room was facing the

breakfast was good

add the expresos on breakfast

the breakfast can improve

location and room service

the gym

location and gym

we used the showers in the gym before our flight and they bought up showers/ let us use a meeting room to pack our suitcase

the bar area is quiet but the location doesn't make this a problem as lots of choice in the immediate

room service by one member is not good but i will not rate anything else but a 10

at the same time, there is 24 hrs reception, there is a nice breakfast, there is room service and everything you expect from such a level hotel

in room service is excellent with a good menu

the room service se t the breakfast wrong twice

excellent breakfast buffet included, with added bonus of free room service if desired