swimming pool rented out daily

loud music at the pool till 10 pm

it has a nice pool

bit dirty when we arrived though)

nice to have a pool for the price we

ordering room service was

the room was very large. room service menu was good. food was decent for all inclusive.

we also had the room service and that was good as well

i did not like the beach they would take to long for room service and they should do a better job with the

forever to order room service, & they should let visitors know that a key card needs to be inserted into slot in

room service was good but the buffet was a bit bland

peak hours, i had a difficult time ordering room service

room service food was better than buffet but buffet cost more

pool closed too early although all inclusive....u had to pay for room service

room service had a healthy food option, but not available in restaurants

we ordered some food from the room service

room service was good

no room service menu , no indoor hot tub , needs more outdoor activities, no dance floor

room service is a disaster, we asked for a pizza and after 40 minutes we did not get it

the room also didn't have any guidance on how to order room service

there was a person in room service who seemed to know this and for 2 days left 3 towels, but the rest of the week that

eggs great and entire breakfast buffet fabulous service good in restaurant and room service

ordering a menu item was however good, same with room service

five minute drive to the canal visitor centre. friendly irish bar next door. plenty of parking

be a bit bigger and maybe the gardens behind the building could be accessible for families with kids

meals are available as room service, there is a tgi friday attached to the hotel, where the food is expensive, and the

the website stated breakfast, lunch, and room service from the in-house restaurant, and dinner and room service options at fridays

room service never answers, taxi came after 42 minutes, loud air condition, far from the airport

room service was excellent, also in the common areas: quiet environment to rest, availability of

room service was unresponsive after certain hours and the plug for the bathtub didn t work

no food available besides breakfast

the grounds were beautiful, the wifi worked everywhere and the air conditioning was great

the staff was very friendly. everything was very clean and a great breakfast.

good wifi breakfast was plentiful

we stay regularly when in the city. good location and very quiet. good wifi and nice garden.

room service and breakfast in the bistro were very good

e empanadas were amazing

is always good, bed comfortable, staff great and room service food very tasty

i did some room service and it was great

prices of room service is crazy high for what you receive

free wifi

no wifi in the rooms, no hot water.

wifi only works in reception

i had a decent wifi connection

wifi only works next to the door of your room

it has some cool views, and the wifi is good enough for most digital nomads

comfortable bed, private wc and bathroom, large sleeping room, fridge in room, stabil and good wifi and nice view from big window

were in a corner room so the wifi struggled a little bit

although there is a lot of noise on the street and casinos next door, rooms on the higher floors oriented to the other side are quiet enough

there is also a laundry and wifi

room was spacious. room service great

the rooftop bar is very nice with a great view

stunning rooms. amazing breakfast. brilliant location. beautiful rooftop bar / restaurant.

great faciliites with a rooftop bar and restuarant as well as a more casual coffee shop underneath

the staff were all super friendly and helpful and the rooftop bar and restaurant was nice as well

room service (limited food options for a limited time i believe 3 hours a day) (-)room service took too long no salt and pepper at the tables in the restaurant (+) excellent bar service and room service (+)charming location and decor. big rooms, lovely view. room service was very quick. (-)bottled water and robes, but had neither along with no menus or qr codes to know how to order room service without calling (-) room service: the regularly placed bottle of water was charged at the end of $5 per bottle

colonial architecture, comfy room and modern bathroom, friendly and helpful staff, cool vibe, bar and restaurant, etc

minor things would be the unpalatable coffee served at breakfast, but no worries just pop over to the front desk and make yourself a nespresso

rooftop pool and library

historic property, wonderful staff, central casco viejo, coffee bar and restaurant downstairs, we loved every moment of our stay

the restaurant that shares the building

) - room service can be ordered from the restaurant next door, which is very convenient

halo) is fabulous and they even offer room service

room service didn t work, i had to walk on my pjs to request service

and bathroom - super spacious, great views of panama city skyline - we were 2 adults and 2 kids, very comfortable

our room was quiet, with a great view and space, well equipped with towels, kitchen, etc

the kitchen was a benefit if wanting to dine in

the room had a full kitchen including a fridge, a gas stove and a double sink

bedroom with two bathrooms, kitchen, living room, bathroom and balcony

a little note to say there is a bar that is open until late upstairs and some of that music can be heard

felt safe, located in the middle of everything, good wifi and cable, staff efficient

strong wifi

friendly ,always helpfull ,the hostel is excellent have everything ,has very nice atmosphere ,wifi everywhere ,well equiped kitchen with a double door refrigarator ,everytime you go to the wc

lighting fast wifi

good wifi and air con in the heart of the old town

phone not operating and we were upgraded to a better room with an operating phone (since we use room (-)- however, the servers in the morning and one day at lunch // dinner ( other times i ordered room service ) the staff was slow (+) the room service wasn t great when we got breakfast on our second day

the breakfast included and the amenities. it was also designed really nicely.

we really enjoyed the location and the breakfast. we loved the welcome tour and the courtyard.

as an amazing property with a very good location for walking the old city the restaurant and breakfast and the cocktail bar was excellent

we loved lounging by the rooftop pool and exploring the courtyard

we ordered room service for dinner and the food was delicious

is not 24 hour room service despite what they say, breakfast was not good for a 5 star hotel, rooftop is not open

location, the attention, room service and overall ambience. wonderful attentive staff

very nice breakfast comfortable bed big rooms good room service food

not the room service resection

staff were great, breakfast great, pool great, room service great, size of room great, convenient

the ac worked well, wifi worked, great hot water and nice views from higher floor room windows

clean room and swimming pool in the roof....

very friendly and welcoming, great view from rooftop bar and swimmingpool, kingsize bed!

kids enjoyed the pool

complimentary breakfast, great room service, nice pool and rooftop, and great cocktails

the breakfast was amazing and included, but you need to have dinner there as well as it was one of our

they even packed us a breakfast to go in the morning because we had an early flight

the staff was very friendly, provided advice on what to visit and even offered us courtesy late check out

the breakfast was absolutely amazing

book specifically fit the rooftop swimming pool

swimming pool amazing ud83dudc4dud83cudffb

distance to local food and casco viego ( old town of panama)bank machine across the street in casino,food market and shopping a few minutes away

d staff did not say so before the check in), and the restaurant didn t have

noise and music all night, the swimming pool was closed

the room service hours where until 1030 but when we called to order food we where told they are already

food was very tasty and well done , the restaurant staff was very nice , the breakfast was good , room service did there job well and the place was clean

a must, for the price and room service, the maids even mop your floor daily

a bit of issues with the wifi connection.

casino is irrelevant

parking

centric, it has a restaurant and a parking lot.

good wifi

wifi was patchy, i had to use my 3g instead

wifi didn't work for me, room felt a little dated, neighbourhood could be a little sketchy at

the concierge and the room service was good

despite not having wifi during my stay which can be an inconvenience because in this day in age, it s extremely

breakfast included and the rooftop bar are very nice touch

was a bit inconvenient that the wifi in the rooms was undergoing reorganization so at times intermittent

boutique hotel, very stylish bar and reception area in a great location

friendliness, beautiful rooms, amazing water pressure in the shower, burger in room service was very good

we ordered breakfast room service and it was delicious

i would have been better off ordering room service like i did the previous morning

slept in hotels, nice comfortable pillows and sheets, amazing views from the room balcony and room service with attention to every details

whether it was breakfast, lunch, or dinner, every meal was a culinary delight that left me eagerly anticipating

were so nice including the security guard jose, receptionist and the room service and the front desk helper guy

good and steady wifi and relatively good location.

slightly noisy no wifi in room at end of corridor

there was a very poor wifi signal inside the room

good wifi connection

location, swimming pool and cleanliness.

free breakfast, pool, location close to subway

rooftop pool and views, kind service

the wifi connection was excellent

view from the pool and bar was breathtaking during the and night

hot water, tv, channels in english, daily room service. immaculately clean.

wifi not available in bedrooms and very little at reception ac old and very

easy access, it has a small parking lot in front of the hotel

wifi was very slow or non-existent

there is also a safe guarded parking place if you need one

the breakfast and the curtains in the room.

breakfast is usually just toast and some eggs but that s the norm in panama it seems

hotel has secured parking which is a really good benefit especially with a rental car.

its ok. there is clean and have good attention. have a light good breakfast

the breakfast was not so good. everyday the same the staff dont speak english

room service is very poor

room service was horrible

room service and no alternative to breakfast buffet

room service was great roads were a bit dicey after

limited room service menu

fried hot dogs and a pancake!)

breakfast open at 7:00am

the breakfast is horrible

very friendly staff, good services and i appreciate having breakfast and transport

breakfast. extremely limited and very disappointing

good wifi

hot water, good wifi, close to metro station.

no wifi and no windows

a/c, privacy, wifi, hot showers all worked very well. and the price was very fair

the wifi issue is still the same: their old system just cannot handle the entire building

the pool needs cleaning.other than that, everyone was hospitable!

great swimming pool, location between old and new town. friendly staff

space of the room is good, nice hot shower, wifi is good enough

the staff were great. there is a good view of the city from the pool.

the wifi is one of the worst. do not buy food here

bed was firm (for those accustomed to a soft bed), ac worked well and room service was in to tidy up daily

wifi was absolutely rubbish and was far too slow and intermitent to be of any use

wifi to slow for you tube and video down load also computer in the lobby uses an old keyboard

wifi is sketchy and blinking on and off.

big rooms very quiet and clean with a nice pool

really the cleanest place (the room service is there every day, which is great, but let's say the (+) daily room service

wifi was poor

i was allowed to connect to the wifi in the lobby at check-in to call my daughter who spoke to the receptionist and interpreted the

wifi internet was spotty. toilet paper was the world's thinnest. deferred maintenance.

can leave the luggage after check-out, nice view from the top, small but good and clean swimming pool, terrace, good food in their hotel

uncovered parking

room service

response to requests about room service and departure information

has a 24hr room service which was great as we arrived late

liked the location, the availability of the room service / restaurant, the clean beds, the staff were kind

room service available for all meals and theres a restaurant on site

wi-fi works only in the reception area. breakfast was basic.

very friendly staff. secure parking. pet friendly.

wi-fi is available on rooms too and breakfast is a lit bit better than a week ago

the parking area is terrible and there's no one controlling that

breakfast was very basic. wi-fi works only in the reception area.

we order room service several times and it was very fast

room service quality is

the hotel didn t have the outdoor snack bar open and to get service it was ridiculously slow, room service same thing over an hour wait was unacceptable

service elevator is completely out of order meaning the normals lifts are used by room service, employees, workers etc

free wifi is poor ordered room service and never received -chases 3 times and never got out coffee

location, pool terrace located above where the garbage was handled

the pool is great

little pool with icy water, even if outside temperature was hot, not easy to enter

the hotel has a swimming pool, is in an excellent location and has a free parking for guests

breakfast was of a variable quality - e

beds were very comfy, the room service and food very good and the breakfast delicious

everything was good: wifi, room, bed, location. room service...

the room service was very good and fast.the bathroom was ok.

we had planned to treat mother-in-law to room service and she was rudely charged at the room when i

no. my stay was perfect. there is no pool.

wifi too slow

the breakfast and pool areas were great

), the gym and pool are really nice, and i loved that this was an apartment

the bathroom door would lock itself when kids opened it against the wall

the pool didn't have specific measurements and looked really deep, i wouldn't

worst room service we ve eaten

we got room service, food was good

location, breakfast, room service, front staff, all support staff

room service came daily with fresh towels

my wife was ill one day and needed to order room service as my spanish isn't very good there

customer service, great views, delicious room service and love the rooms

there was a clean room room service did come everyday

that parking ramp was very steep ha ha that is all

very big room with nice views with swimming pool on the top

wifi worked well

food at the pool bar and the room service was shockingly bad, considering the brand name waldorf astoria

the food from room service was a little too cold and dry

food and room service was bad

speedy room service and great location

room service was phenomenal, the non-alcoholic drinks from the pool bar were also amazing

pool 24 hour room service always hungry late location unbelievable casino music action

the room service food is delicious

my room, the breakfast provided, room service and housekeeping

wasn't daily room service, no early check in and late check out

even room service is top tier

room service

most things on room service in available

room service is good

really good breakfast..

breakfast was suppose to be free, however, the price for breakfast was charged to my credit

too noisy. room service takes so long. pool service takes long.

room service was difficult to order

was difficult as an english speaking person to understand the menu and how to order room service i also didn t like the coffee in the room and that machine and it should have had a

to the hotel not just spanish so you guys can include caribbean foods too and the room was clean room service was exceptional but the rooms needed some

room service is quick and consistently done by noon

value, spacious rooms, cafe adjacent with room service available, generally clean and quiet

excellent room service great food

the restaurant downstairs has gotten a little pricey but still can get room service for

cost of room service

nice and helpful personal, room service available, big rooms, nice baathroom

lady from room service called yohany (i think that's the correct name or the correct way to write it) she was (-)room service stay to long before coming to clean your room (-)room service hit or miss (+) there wasn't a room service menu, so i called to request for one (-)- room service - restaurant staff and service - wifi (-)poor room service and amenities. no hand towels, no wash cloths, no coffee maker, no hair dryer. (-)re-use (which meant that we purchased bottled water to take vitamins and meds) until i spoke with room service person, who was new to us and not aware of prior days

pool area could use some sprucing up.

has a small gym if you want to work out and and small bar for those who drink

the wifi was slow

breakfast buffet could be better quality

the breakfast was fine, as was room service

in the last few years, clean, friendly service, great gym, pool, abundant breakfast included, room service and 24 hr restaurant

we enjoyed a room service dinner, yummy food

had trouble with room service

i asked them if they could reimburse me in some other way, i suggested giving me $20 off on the room service menu

location and room service

left in the room were misplaced, not completely sure whether they were stolen, possibly during room service

the place was kept nice and clean room service was available

wifi, no laundry service here, they are renovating the floor so it is super noisy early in the morning

parking!

bed was so comfortable, the bathroom was amazing, the room service was very reasonably priced and delicious food

we had room service twice a day

the room was clean and room service was prompt

very spacious rooms, comfortable beds, fantastic staff, specially william from room service, maria and sandra from the restaurant; also, poli from the bar

good location high luxury friendly personal delicious breakfast room service very exclusive nice

room, pool, restaurant options, room service was delicious, activities

staff was very nice and helpful, the room was big and had a nice view, the room service was very good

i was charged for room service that i did not order

the bar closed too early. room service options too limited

rldwide known) - no contactless payment - room service menu, is terrible, better ask for food elsewhere with delivery services - the tv did

veronica from room service is the best

the pizza on the room service menu is bad

concierge could be more consistent and room service was a disaster.

clean and super comfortable beds!! well insulated so very quiet. 24 hour room service!!

room service food was always delivered cold

breakfast is excellent and great value

great wifi and air con

breakfast was very good

classic small hotel, great breakfast and super staff

also accommodating for our early check in at 7am for an additional fee, which was reasonable

is no restaurant nor is the room service from the third party restaurant 24/7

the second day, room service took our towels without cleaning, it took an hour to receive new towels without

was that the hotel did not allow you to have an open voucher so that i could order room service

this would make the stay more satisfactory so that you could order room service and not have to pay in

the room would had been bigger, was not able to get the restaurant to answer the phone for room

room service was discrete

also, it seems the staff is much more friendly and helpful, even let us use wifi to book a deal, had information about the area, and just generally friendly

cleaning is properly, the shower is hot and the wifi is great, due to many access points in all the hotel

blackout curtains, comfortable mattress, rooftop pool and sunbeds great

parking is a bit tight- but not terrible.

was great, the chef was great ( i ordered room service many times) comfortable beds, its a new hotel, nice gym, i was very satisfied with (-) room service wasn t great - we re still waiting for the ice we ordered on the first day of our (-) no- airport shuttle, room service, restuarant hours unclear (+)located (near the metro and plenty of restaurants), nice business center and gym and excellent room service (-)made an attempt call for room service but the receiver hung up. went to a local restaurant. (+)the room was very clean and the room service was good. (-)the breakfast wants good. poor room service attention.

bit dark in the room and hall ways we were disturbed a bit of the hotel rooftop bar music at night

rooftop bar incase you want to enjoy

my kids look fwd to breakfast everyday we spent

the chef was great ( i ordered room service many times) comfortable beds, its a new hotel, nice gym, i was very satisfied with occidental, its in the center of the city which is (+) the gym was very good (+) we loved the gym and the view from our room (+) fantastic gym (+) gym is available (+)centrally and had good facilities, the gym was really well equipped (+) also the gym was perfect (+) nice breakfast, gym is also relatively well equipped (-) notably, there was no air conditioning in the common areas like the lobby and gym, which made those spaces uncomfortable during warmer hours

wifi was stable most days

very clean & modern! great gym as well!

the cafe and bar in the lobby are nice, too

the bar on site was awesome, cool cafe selections, i loved the gym

the bar on site was awesome, cool cafe selections, i loved the gym