huts were spaced away from each other that the only time you saw other guests was at meals or the pool

tasty breakfast with some affectionate

ll trained) dogs around

breakfast was nice. the owner was able to accommodate our special diet requests.

we didn t have the breakfast nor did we try the pool

has good wifi and excelente staff. the staff are really nice.

wifi wasn't amazing, they put me in a room all the way down the hall so i had to connect to another

i travel alone with my kids, and although this is not a super star hotel, i think it was the best option for my travelling

parking is not secured, though the staff assured me it's safe and i didn't have any problems

safe location, good parking

actually didn't eat breakfast at the hotel, but we did order room service for dinner one night

ordered room service and it took 2 hours to arrive

i requested some wash cloths, and room service brought up some more hand towels

the room service / downstair restaurant was fine and convenient

great location. comfortable rooms. very nice breakfast and room service.

expensive drinks and room service and food

the room service was a little confusing

room service was fast

room service

room service very good

my room was clean and efficient, room service was available and1 housekeeping was prompt

room service is spectacular, the employees are very friendly, the buffet is quite good, the pool is

room service needs to understand english

fourthly, although there was an option of room service advertised on bookings with breakfast to room, no-one answered the phone when we

the room service staff entered the room with the

the room would had been bigger, was not able to get the restaurant to answer the phone for room

this would make the stay more satisfactory so that you could order room service and not have to pay in

is no restaurant nor is the room service from the third party restaurant 24/7

the second day, room service took our towels without cleaning, it took an hour to receive new towels without

was that the hotel did not allow you to have an open voucher so that i could order room service

room service is a disaster, we asked for a pizza and after 40 minutes we did not get it

we ordered some food from the room service

no room service menu , no indoor hot tub , needs more outdoor activities, no dance floor

lot of mold between tiles in bathroom) - phone didnt work, so calling reception or room service inmpossible

for example, room service you have to walk all the way to the restaurant to place the order why not call

has japanese restaurant and mini market with meals and room service

room service

got a wifi box in 5 mins and was pleased about that but overall my stay was wonderful with great room service

ordering breakfast took a long time and had to be done by phone for room service

restaurant on site and room service, but you can have uber eats deliver whatever you like

room service was discrete

the bed was small but comfortable and they allowed early check in.

their parking garage is not a nightmare to get into

pool was wonderful

also, they have a nice pool and large two-level terraces

99 charge that i was told by manager julia would not be applied for late checkout due to terrible room service incident

room service could improve

in fact, the room service staff was excellent as well

4) the room service is an absolute rip off and they lie on the prices

the room was dirty. the room service menu was inaccurate

property was very clean.staff was very profesional and the breakfast was good. i will be back.

also accommodating for our early check in at 7am for an additional fee, which was reasonable

bed, good breakfast

wifi and breakfast included

there are also places for laundry in the same street so a good place to get yourself together after being on the road for a

value, spacious rooms, cafe adjacent with room service available, generally clean and quiet

room service daily,friendly housekeeping

the restaurant downstairs has gotten a little pricey but still can get room service for

i ordered room service many times and the food was excellent delivered in good timing and always very

room service and restaurant

left in the room were misplaced, not completely sure whether they were stolen, possibly during room service

location and room service

the place was kept nice and clean room service was available

maybe the wifi could be better, but we went on vacation not to surf the internet. :)

very tight space in garage for parking

room service came daily with fresh towels

we got room service, food was good

location, breakfast, room service, front staff, all support staff

my wife was ill one day and needed to order room service as my spanish isn't very good there

worst room service we ve eaten

there was a person in room service who seemed to know this and for 2 days left 3 towels, but the rest of the week that

eggs great and entire breakfast buffet fabulous service good in restaurant and room service

ordering a menu item was however good, same with room service

five minute drive to the canal visitor centre. friendly irish bar next door. plenty of parking

we paid for a pool view we expected to have the pool in-front of the room not to be able just to see the

wasn't daily room service, no early check in and late check out

the room service food is delicious

even room service is top tier

it was difficult to order room service over the noise of the casino and the food again wasn t very good although it did

pool 24 hour room service always hungry late location unbelievable casino music action

lady from room service called yohany (i think that's the correct name or the correct way to write it) she was (-)room service stay to long before coming to clean your room (-)room service hit or miss (+) there wasn't a room service menu, so i called to request for one (-)- room service - restaurant staff and service - wifi (-)poor room service and amenities. no hand towels, no wash cloths, no coffee maker, no hair dryer. (-)re-use (which meant that we purchased bottled water to take vitamins and meds) until i spoke with room service person, who was new to us and not aware of prior days

gym has no air conditioning so was very very hot, also could do with some floor mats pool is quite

pool area could use some sprucing up.

the gym

parking

convenience nice apt layout good breakfast

), the gym and pool are really nice, and i loved that this was an apartment

), the gym and pool are really nice, and i loved that this was an apartment (with a full kitchen, laundry and comfy couch to relax) during my 10 long days of work in panama city (+) love to be able to do laundry (+) the washer and dryer as well as hangers in the closet made it easy to have clean laundry (+)the suite is large and has laundry/ kitchen facilities. (*)choice if you need to have a kitchen to cook, laundry (+) clean and well equipped suite with complete kitchen and laundry

metro stop, large grocery store and several nice bars and restaurants within a 5 minute walk

our first room the shower drain was clogged so we had to be moved to another room and the wifi was terrible

room service is good

room service

most things on room service in available

the breakfast was good

good bed,, good breakfast, good location

the room service was very good and fast.the bathroom was ok.

everything was good: wifi, room, bed, location. room service...

we had planned to treat mother-in-law to room service and she was rudely charged at the room when i

beds were very comfy, the room service and food very good and the breakfast delicious

for the price you pay, should have a pool

i also tried to order room service at 9

we ordered room service and the food was really good and

room service was good

menu needs more options for room service

room service was swift but the food from the restaurant was ok not the best

room service was perfect

a restaurant in the hotel closed early and room service closed early too.

room service hours and limited menu

pool was great, breakfast had a lot of options and it was delicious, and we really enjoyed the room

room service was good as well

was great, the chef was great ( i ordered room service many times) comfortable beds, its a new hotel, nice gym, i was very satisfied with (-) room service wasn t great - we re still waiting for the ice we ordered on the first day of our (-) no- airport shuttle, room service, restuarant hours unclear (+)located (near the metro and plenty of restaurants), nice business center and gym and excellent room service (-)made an attempt call for room service but the receiver hung up. went to a local restaurant. (+)the room was very clean and the room service was good. (-)the breakfast wants good. poor room service attention.

rooftop bar incase you want to enjoy

my kids look fwd to breakfast everyday we spent

top bar not open and no guidance given to the restaurant /bar on mezzanine floor - only told about the

the chef was great ( i ordered room service many times) comfortable beds, its a new hotel, nice gym, i was very satisfied with occidental, its in the center of the city which is (+) the gym was very good (+) we loved the gym and the view from our room (+) fantastic gym (+) gym is available (+)centrally and had good facilities, the gym was really well equipped (+) also the gym was perfect (+) nice breakfast, gym is also relatively well equipped (-) notably, there was no air conditioning in the common areas like the lobby and gym, which made those spaces uncomfortable during warmer hours

breakfast was incredible

warm and friendly, great pool good food , close to city centre

breakfast was of a variable quality - e

the breakfast was not up to par with the local competition

breakfast

no room service, i called twice with no avail.

all was well. only no room service.

food / room service is a joke with tasteless dry ridiculously priced offerings

front desk were absolutely great! and room service was excellent as well!!

liked the buffet breakfast and room service

the room service was fast and the amenities offered were very nice and clean

was difficult as an english speaking person to understand the menu and how to order room service i also didn t like the coffee in the room and that machine and it should have had a

room service - long hour waiting for call from room to be answered by the room service staff

room smelled moldy and some misinformation regarding room service times

room service was difficult to order

room was beautiful, room service came everyday

the room service deserves extra praise - everything is very clean

very very clean the room service excellent

there is a snack bar area in the lobby that has great smoothies and the pasta in room service is amazing

the room was very comfortable and the room service was on point

the restaurant breakfast, room service and the room coffee.

asked the lady in the reception on the day we arrived that if there was included breakfast room service, she told me yes

we enjoyed a room service dinner, yummy food

room service did not have all items on menu. specifically the ones i wanted.

in the last few years, clean, friendly service, great gym, pool, abundant breakfast included, room service and 24 hr restaurant

room service was good

very spacious rooms, comfortable beds, fantastic staff, specially william from room service, maria and sandra from the restaurant; also, poli from the bar

we had room service twice a day

great soups and nice ambience. limited room service menu. mediocre food.

went with my fly to spend my birthday and xmas even and this was this special person from room service i believe called jose he just make my birthday so special i just tell him that i would

wifi was stable most days

very clean & modern! great gym as well!

the cafe and bar in the lobby are nice, too

the bar on site was awesome, cool cafe selections, i loved the gym

the bar on site was awesome, cool cafe selections, i loved the gym

room service is slow to respond.

price is good, location works well, room service staff pleasant

like that the customer service is very helpful an the room service is always there to help every

the room service every 3 days

very clean. restaurant/room service staff excellent. good wifi.

staff was very nice and helpful, the room was big and had a nice view, the room service was very good

is the worst possible measure in times of covid

i was charged for room service that i did not order

room service menu is absolutely horrendous

great hotel, very pleasant staff and some great food choices at the restaurant and room service.

there was a clean room room service did come everyday

customer service, great views, delicious room service and love the rooms

ndom disconnection) room was big but bare my key didn't work for the first

pool,position,price,boy in reception and girl in bar friedly and professional

not like the parking lot

-the room service didn't take our tip, not sure if it was because they don't like coins or if it was too

location and attention by the staff at lobby, room service and guest service desk

room service didn t have a good customer service

room service food was average.

the staff was accommodating with the room service as well as the easy check in service holding our luggage until we could get in to our

uncovered parking

speedy room service and great location

pressure shower a/c didn t worked well no usb ports in bedsides old tv system no room service no mini bar no daily bottled

room service was phenomenal, the non-alcoholic drinks from the pool bar were also amazing

food at the pool bar and the room service was shockingly bad, considering the brand name waldorf astoria

food and room service was bad

room but very clean and breakfast included at the best rate around

wi-fi works only in the reception area. breakfast was basic.

the breakfast was amazing. the room was good too.

kind staff, good breakfast included, close to metro station, room clean and comfortable.

wi-fi is available on rooms too and breakfast is a lit bit better than a week ago

free breakfast close to casino restaurants and shopping room service quick and hot when

om service) from the restaurant, didn't send me utensils nor napkins.

ordered a dessert through room service and it took 45 minutes to get it delivered

room service food costs are ridiculously expensive

room service was quick and attentive

the view, we loved the coldness of the room, the balcony and the breeze, we really enjoyed the room service and the bathroom too, it was private and away from the room

room service i ordered food and it was not full fill. the food was not so good.

we ordered room service and it arrived quickly and the quality of the food was great

also, the room service is 24 hrs

could not find swimming pool not enough local food selection in the room service menu

concierge could be more consistent and room service was a disaster.

the pizza on the room service menu is bad

veronica from room service is the best

room service

clean and super comfortable beds!! well insulated so very quiet. 24 hour room service!!

room service quality is

the breakfast was superb, and the restaurant food for lunch/dinner/room service was surprisingly excellent

the hotel didn t have the outdoor snack bar open and to get service it was ridiculously slow, room service same thing over an hour wait was unacceptable

we order room service several times and it was very fast

service elevator is completely out of order meaning the normals lifts are used by room service, employees, workers etc

bed was firm (for those accustomed to a soft bed), ac worked well and room service was in to tidy up daily

wifi is sketchy and blinking on and off.

very clean pool

clean rooms, loved the pool

buckets infront of the elevators on each floor are a very nice addition and it has a nice clean pool

the room service is also a plus

the gym was adequate and the room service excellent

response to requests about room service and departure information

liked the location, the availability of the room service / restaurant, the clean beds, the staff were kind

for breakfast because long ago when we tried it was a disaster so we never eat it never used room

really the cleanest place (the room service is there every day, which is great, but let's say the (+) daily room service

wifi was poor

nice pool and a small gym with a awsume view at night you can buy a bottle of wine at the resturant and

pool needs some attention.

one on top of the rooftop pool, great views of the city

very well located, the cleaning room service was excellent.

very kind staff. affordable prices. very good room service. parking. food.

room service was great, delivery fast, professional and food was tasty and not overpriced like in

was only unhappy that i had no coffee or tea to drink the evening i arrived except for room service

i guess they want to fleece you for room service

the staff, room service and the food (my favourite was the avocado toast) was the best (-)is a good experience, very relax and the pool was so amazing, also there is a good treatment from room (-)annoying and expensive it could be the better on that part, the restaurant is very good but the room service menu must have a couple more choices (+)clean, overlooking the ocean, excellent room service 24 hrs (+)clean, 24h room service, good position good food comfy beds (+) we ordered room service b/c we were too tired to go out and the food was delicious (+) the room service was very fast (+)extra comfy bed, room service delicuous (new york burger a little spicy) (+) room service also has their own fees outside of what you order (-)room service took too long: dinner - one soup was cold

the customer service at the pool, can be 100 % better

wonderful breakfast & dinner; beautiful ocean view, top room,

the views of the ocean from the infinity pool were amazing

gym is in need of new equipment for such a nice hotel. keeping work toward a steam room.

the wifi issue is still the same: their old system just cannot handle the entire building

hot water, good wifi, close to metro station.

great value really clean hot water, towels and soaps quiet room wifi okay safe

a/c, privacy, wifi, hot showers all worked very well. and the price was very fair

good wifi

the pool needs cleaning.other than that, everyone was hospitable!

late check out

very clean pool and room. comfortable bed

the pool was great, ideal for sunbathing

space of the room is good, nice hot shower, wifi is good enough

breakfast and room

the breakfast can be improved.

breakfast open at 7:00am

the breakfast was not that great hough all according to ones own taste.

very friendly staff, good services and i appreciate having breakfast and transport

i did some room service and it was great

staff, lovely room service food at good rates, decent gym, views from the roof bar/pool area, breakfast buffet

e empanadas were amazing

room service and breakfast in the bistro were very good

prices of room service is crazy high for what you receive

its ok. there is clean and have good attention. have a light good breakfast

the breakfast and the curtains in the room.

the location was good. lots of hot water parking

parking is a pain if u have a car

breakfast and the price

hot water, tv, channels in english, daily room service. immaculately clean.

staff seems not to care about anything, no smile, no information, they didn t even give me the wifi password, i had to ask for everything i wanted to

secured parking across the street, quite close to the subway, great for the price.

not enough towels, no wifi in rooms, outdated tv, only one power outlet available

wifi not available in bedrooms and very little at reception ac old and very

were so nice including the security guard jose, receptionist and the room service and the front desk helper guy

there was a very poor wifi signal inside the room

good and strong wifi signal all over the hotel. nice roof terrace and friendly staff.

the wifi go away for a fews days but they solvin the problem very faster

good value and stable wifi. good and friendly staff.

swimming pool amazing ud83dudc4dud83cudffb

noise and music all night, the swimming pool was closed

the roof-top swimming pool is awesome to cool off in the heat!

d staff did not say so before the check in), and the restaurant didn t have

the pool was a bit murky / turbid

staff was very friendly and helped us with early check in

wifi only on common areas

room was big and comfortable, the shower had hot water, great wifi, breakfast was alright though simple, there was no buffet

rooftop pool and views, kind service

at the hotel restaurant was so bad, the food which we got was good but we had to walk to the bar to order anything instead of getting served

food was very tasty and well done , the restaurant staff was very nice , the breakfast was good , room service did there job well and the place was clean

the room service hours where until 1030 but when we called to order food we where told they are already

a must, for the price and room service, the maids even mop your floor daily

the location, the city view pool, and the room. all was good

the buffet breakfast

security parking

internet had startup problems but there is a mcdonalds next to the subway with free wifi

wifi didn't work for me, room felt a little dated, neighbourhood could be a little sketchy at

centric, it has a restaurant and a parking lot.

wifi was patchy, i had to use my 3g instead