a new property so i m sure they are getting the kinks out but i would ve loved to see room service daily with the keurig k-cups refilled for coffee for a 4 night stay

was looking for a place specifically with room service it listed that you had room service, but it did

lists that they have room service but they don t

the blue pointe grill is located here as well and there are golf carts to take you there and back

liked the area, and they have a little private beach and a bar and grill on the property

the jacuzzi was cool water cooler didn t work room service maids were poor

no room service or maid service.

we had room service for breakfast

room service breakfast

room service dinner very taste

had room service and the hotel had restaurant for meals

pool experience somehow lacking. didn t care for the noise caused by the water arch fountain.

great restaurant and amenities such as outdoor pool, beach chairs and umbrellas

small beach, old torn umbrellas, small pool with chairs mostly in shade

on the beach. spa. pool restaurant

breakfast to go no signal available on half of the television channels room service

they do not provide daily room service. cleaning

nothing i was lied too at the front desk about room service. and the food that they offer

excellent breakfast menu. staff was outstanding. courteous and helpful.

front desk personnel and great breakfast

also, there was no room service or restaurant

room had a notice saying they would clean the room everyday, but i had to call room service to actually get them to clean it

room service was poor on one day, rest was good

the room was nice. the room service was great.

i wish the facilities were a little nicer

bathrooms were disgusting , toilet was clogged before we got there , and no one came for room service to clean the

really enjoyed room service like we always do at this location

the room had a musty smell, no room service and very small tv

balcony. restaurant was ok. room service was decent. good fries. staff were helpful.

clean, location, room service

the price room service would be nice and when you order food why can't they bring it to the room door with

no room service.

room service disappointing

there was no room service yet due to covid and the menu had a narrow selection

room service you have to request night prior...

room service didn t come even after we requested it twice on the second day.

pm)

stayed 3 days and never got room service despite being out of the room most of the time

the restaurant and bar were closed as well and no room service

no restaurant nor room service

was not any restaurants open due to renovations just a small cafe with a very limited menu , no room service ,gym, spa just a very average stay charged daily for a resort fee that didn't have any

no room service

room service for breakfast was very slow

no coffee pot in room no room service hotel too cold

room service was not available because it was off season

upon check in i was given a print out that explained i should not expect room service every day

no room service

instacart delivers and they have room service which is the best deal in town

but room service had not been in the room for 2 days, so why was anyone in the room

sleeping in their vehicles in the parking lot that aren't guests

room service was not very good

had to go downstairs for room service.

4 days room service did not come once

the service and staf is excellent also the room service was excellent.

phone in our room was broken, no physical menu to read from for room service

room service fast and great selection options

it was amazing!! had lots to offer! staff was friendly. great pool, kids loved the slide.

pools and the slide were a big hit with our kids

the kids loved the water slide and we kicked back at the bar

from the beach to the two different pools, family/kid friendly amenities, restaurants and a spa that is hard to leave

this represents a permanent impairment in the quality of vacations at op, since the pools get no sun in the afternoon

fully stocked kitchen

location, kid enjoyed the pool and the mini slide

not have visitor parking and the pool need better light in the night.

the facilities were perfect for our family, we played games and swam in the pool

gym and wellness facilities were superb and spotless

clean and spacious room, quick room service

room service came very late to clean after 3

the room service was great and fast

the food was fine and served on time, however the two staff members behind the bar seemed disinterested and off hand

the pool.lobby, and the nice coffee to buy.

great service. smiling people, nice breakfast

nice and newly renovated hotel. very pleasant lobby and pool / chilling area.

room, pool, spa and fire pit was very nice

breakfast wasn t included in the price of the room!!

breakfast is exceptional for a place of this size, and the selections had something for everyone,

comfortable and clean with great staff. nice pool area.

nice pool area, big comfortable room, big balcony.

pool restaurant

the sheets the pillows the view, the breakfast was fantastic even having gluten free options, the pool was great and hospitality was honestly the best i've had

pool and grounds very attractive

poor room service

it was ok no room service

i stayed 3 nights. i did not receive room service after the 1st night.

the door has 2 locks on the inside, and room service only comes upon request which was nice

clean sheets and pillows case after i check in , and room service in the second day stay, but when i ask for those things they provide it, everything

we had some room service, again this was delicious and we also ate at the restaurants

$18 for room service coffee is a joke but aside from that, amazing

room service and menus decent

adults and 2 kids) in a ballroom was an absolute waste of money

breakfast was a little slow some spots are noisy

and pillow, to pluffy, body sinks, no room service, misunderstanding

no room service or food service to the pool

room service- i was handicapped.

as a solo traveler i didn't need daily room service at all

comfortable beds. good shower, room service. restaurant. good quality of food. pleasant staff.

rooms were mediocre for the price paid, also was expecting there to be room service

plain rooms, small, no menu for room service anywhere.

room service, no room cleaning

they don't offer room service or breakfast during the week

would prefer room service

to consistently request fresh towels and ask for trash to be emptied after waiting all day for room service

when we did order room service we had to call down 3

no room service.

there was no room service because of covid

couldn't get room service for a good 48 hours.

excellent room service and friendly staff. amazing pool.

also, i wish there were menus in the room for the restaurants onsite and for room service

there were some stains in the carpet and the room service took an hour

the text option they had for room service was super convenient

fast room service

the breakfast was great and the staff was very friendly and accomadating.

breakfast was good, location was perfect.

maybe there could be more variety in breakfast but still very good

breakfast variety is a bit limited.

complimentary breakfast and water

was told that room service would bring them and they never came

room services comes inside your room even if you have the dnd sign on the door

terrible room service...sketchy visitors...not clean...gross amenities.

room service was slow and not understanding

also i chose not to have room service the first night & when we got back to our room there was a dead roach on our sink

staff always greeted us and made sure room service passed by if we had missed them by sleeping in

the food was excellent. enjoyed the gym and the private computer room. room service excellent.

called for room service but kitchen closed.

no room service and no room cleaning a daily basis.

no room service in the hotel

rooms, halls, lounge, dinning room, cafe, and of course the pool

the pool, bar and restaurant are all excellent

you had use of the bikes, the golf cart rides to beach or shopping and a hotel car that could drop you in town

no mini bar or tea coffee facilities in my room

decorations, amazing climate in our room, the fact that our robes were waiting for us, the pool beds and complimentary beach chairs, beach shuttle and bikes

was dirty, not daily room service, extra charge for parking , the price was too much compare with cleaning, parking i

improve the room service and the system of ac and extractor from the bathroom

no room service and restaurant hours can be better.

they put to many holds on your card and now i’m trying to get me and my kids money back

did have issues with computers finding, connecting, and maintaining wifi connection in room to the free wi-fi causing me to have to take an online test in the lobby

also, there is no room service which sucked

staying at the hotel would leave their dirty dishes by the ice machine instead of just calling room service or leaving the dishes in their room to be picked up the next day

we had room service

we ordered room service and it arrived 50 minutes after the quoted time

not enough linen provided, no room service

i was disappointed there wasn t room service

no availability of room service.

no room service

room service

there is also room service but i did not use that

room service every other day.

wifi totally sucked and cell reception was also awful with only 1 bar most of the time

air conditioner, fridge with freezer, microwave, tv, wifi

tv remote didn t work, the wifi was locked and there was no password to get said wifi anywhere around the room, the bed was