excellent room service

love the staff and cleanliness. needs a better breakfast menu. do i get a free night???

the breakfast was good . the location was good close to shopping , food and fueling .

bed was ok; pillows great; staff personable; breakfast plentiful.

bed was comfortable, decent breakfast.

the price of room service is extremely high, so even though they have a good selection of food i couldn't see

i also like that you can order room service

said i had to call to complain to have the room serviced

the bed a nice and comfortable, friendly staff, nice good near by, free parking

the tv, the location and wifi.

i also asked was the pool open and is there room service to which i was told by a young lady no for both

customer service and room service

the wings i ordered in room service were good but i have to order them crispy so they weren't super soft and their potatoe

room service was not 24 hours; was limited

was closed, no room service, no microwave, on-site dining doesn t open until 11am

for two days, we had to intervene so that room service could make the bed and bathroom

friendliness of staff, close to the airport/and shuttle

at 2am and called for a shuttle

every person connected to the hotel went above and beyond, especially the shuttle drivers and breakfast staff

don t provide rides to the casino

no refrigerator in the room and room service was hard to get in touch with.

get a hold of restaurant services to accommodate for room service for breakfast

no room service for food due to covid.

bed and the food from room service was horrible i didnt eat the food and i didnt get any

no room service

this was the second year this service was poor and room service not making up the bed unacceptable

food was really good but the room service was poor'lots of errors and food was cold

no room service available

my room service order was messed up

i was glad to order room service

it would be nice if the restaurant were open all day and room service

restaurant was almost never open and no room service

doubletree knows who to hire from front desk to room service and how to train them the right way

inconvenience of not having full service restaurant and room service, but this was not the fault of the hotel, but of the ongoing covid restrictions

room service and the on site restaurant served delicious food! the staff were very friendly!

mean it , all from the front desk to calling the room service) 3- management

didn't like that room service wasn't available, and that we had to go downstairs for ice bags

also you need to add room service add a kitchen or breakfast

have stayed there twice for multiple days and tremendous trouble getting room service

i didn't like we didn't have a mirror in the bathroom. wished the hotel had room service.

convenient location excellent room service great staff

they advertised the room with a spa tub

shuttle driver was very nice as well as the woman working the desk

we also used the shuttle to the casino several times no waiting excellent drivers

the wifi didn't work on my phone kept reconnecting so couldn't use it

no room service

i had a room service breakfast and got some berries that were outstanding and the coffee was really good

room service menu in room tried to ring room service, line was always busy so i called guest

great location, clean rooms, pet friendly 100% plus, good room service .helpful front desk stuff

nice pool and exercise area, friendly bar staff

ich i did utilize for dinner) was a bonus

there should be an open restaurant or available room service for travelers who arrive late at night

very expensive to do room service with all the added fees

room service arrived hot and delicious

it was convenient to the airport. we had great room service... no complaints!

service from checkin, room service, to early morning checkout and shuttle to the airport was premium

room service has been discontinued

breakfast does not start until 7. however, you can order room service as early as 6.

they did not have room service and staff never looked up from the desk to greet or say goodbye as i was exiting or

clean, friendly staff, room service

ordered room service and got food poisoning

room service finished very early and choice of snacks was limited

no room service

room service was knocking on the door and opening it two mornings at 8 am

room service because of the covir and breakfast was disappointing and for price was too high

room service breakfast was blah

no information about room service or breakfast or anything inside the room

i had to physically go to the lobby to order room service after a long day

tub needs to be re-grout , not enough towels and wash rags fir two people , room service took my order and never put the order in

the room service options were very limited

was great my granddaughters just love we stayed twice and they really love it miss getting in pool maybe next thanks so

very cold pool

no tv wifi or hot water

breakfast choices was amazing

the pool area and hot tub was great for the kids to do where there

room service is not available

room service food was good. the bed and pillows were excellent.

pool was dirty couldn t see the bottom, room service trays laid in the hallway for 3days.

50 charge for room service when eating at the restaurant

there also was a work out room & a indoor swimming pool

location, so close to other restaurants, the hotel has room service and a restaurant inside

unable to get room service during hours it was supposed to be available

room service woke me up at 8 am

room service was

staff that i talk to when i called for room service were very rude

bed was comfortable and room service was available.

not here, they said due to covid, but you could buy room service

no room service when ask for an extra shampoo

very quite, it had those led signs inside the rooms that tells the staff to do not disturb or room service was needed

i didnt have phone for room service. the personal try to fixed it but the line was dead.

everything was awesome!! great food as well from room service!!?

there was no room service available for

i appreciate the fact that i was given room service the day after check in

no room service, no breakfast you can take in room, no visible usb

room service was very bad, we asked them to clean our room 2 times, but the way that they cleaned

i also loved the room service

and on top of that the room service wasn t available on weekdays

i notified one of the room service personnel that i left all the dirty towels & washcloths on the

no room service

room service didn't clean room properly.