excellent room service

love the staff and cleanliness. needs a better breakfast menu. do i get a free night???

the breakfast was good . the location was good close to shopping , food and fueling .

bed was ok; pillows great; staff personable; breakfast plentiful.

bed was comfortable, decent breakfast.

the price of room service is extremely high, so even though they have a good selection of food i couldn't see

i also like that you can order room service

said i had to call to complain to have the room serviced

the bed a nice and comfortable, friendly staff, nice good near by, free parking

the tv, the location and wifi.

this was the second year this service was poor and room service not making up the bed unacceptable

food was really good but the room service was poor'lots of errors and food was cold

no room service available

i was glad to order room service

my room service order was messed up

inconvenience of not having full service restaurant and room service, but this was not the fault of the hotel, but of the ongoing covid restrictions

didn't like the fact that everything was shut down; the bar, the pool, the restaurant, no room service, no cups or glasses in room

restaurant was almost never open and no room service

no room service for the hotel restaurant.

doubletree knows who to hire from front desk to room service and how to train them the right way

for two days, we had to intervene so that room service could make the bed and bathroom

parking was scarce. lots of cruise travelers, me included and have to share lot with a pub.

parking can be a little hard to find.

the wifi was good.

wifi constantly disconnecting and incredibly slow speeds

also room service never picked up

no room service

left a room service breakfast request that was never picked up, so the staff took something off my bill

no room service for food due to covid.

get a hold of restaurant services to accommodate for room service for breakfast

was closed, no room service, no microwave, on-site dining doesn t open until 11am

i also asked was the pool open and is there room service to which i was told by a young lady no for both

the wings i ordered in room service were good but i have to order them crispy so they weren't super soft and their potatoe

i paid for a late check out but the room service people around 11:30a, knocked on my door and i had to inform them to check the status

customer service and room service

mean it , all from the front desk to calling the room service) 3- management

didn't like that room service wasn't available, and that we had to go downstairs for ice bags

also you need to add room service add a kitchen or breakfast

have stayed there twice for multiple days and tremendous trouble getting room service

i didn't like we didn't have a mirror in the bathroom. wished the hotel had room service.

convenient location excellent room service great staff

they advertised the room with a spa tub

shuttle driver was very nice as well as the woman working the desk

we also used the shuttle to the casino several times no waiting excellent drivers

the wifi didn't work on my phone kept reconnecting so couldn't use it

no room service

i had a room service breakfast and got some berries that were outstanding and the coffee was really good

room service menu in room tried to ring room service, line was always busy so i called guest

great location, clean rooms, pet friendly 100% plus, good room service .helpful front desk stuff

nice pool and exercise area, friendly bar staff

room service was knocking on the door and opening it two mornings at 8 am

ordered room service and got food poisoning

the only hiccup was room service, closed at nine when the menu stated it was open until 11

no room service

room service isn t available, i don t really like the breakfast options there nor understood

the wifi was poor , room service didn t come , phone didn t work

the room service option

room service arrived hot and delicious

we were unhappy with room service

very expensive to do room service with all the added fees

clean, friendly staff, room service

they did not have room service and staff never looked up from the desk to greet or say goodbye as i was exiting or

the room service was a little pricey.

breakfast does not start until 7. however, you can order room service as early as 6.

extremely nice staff and facility. room service was good and excellent priced. highly recommend

letting their kids run wild, being loud in the pool area, unsupervised, inconsiderate

i'd book again without the kids just to sleep all weekend

couldn't give the breakfast to my kids because they was allergic to everything that was offered

they were very accommodating to our late check out because our flight was delayed and they held our bags and we were still able to take

the kids loved the pool also

room service was great and corrected a mistake instantly

the room service options were very limited

i had to physically go to the lobby to order room service after a long day

room service was a little slow

tub needs to be re-grout , not enough towels and wash rags fir two people , room service took my order and never put the order in

room service is not available

room service food was good. the bed and pillows were excellent.

pool was dirty couldn t see the bottom, room service trays laid in the hallway for 3days.

50 charge for room service when eating at the restaurant

there also was a work out room & a indoor swimming pool

location, so close to other restaurants, the hotel has room service and a restaurant inside

unable to get room service during hours it was supposed to be available

room service woke me up at 8 am

room service was

staff that i talk to when i called for room service were very rude

bed was comfortable and room service was available.

not here, they said due to covid, but you could buy room service

no room service when ask for an extra shampoo

very quite, it had those led signs inside the rooms that tells the staff to do not disturb or room service was needed

i didnt have phone for room service. the personal try to fixed it but the line was dead.

everything was awesome!! great food as well from room service!!?

there was no room service available for

i appreciate the fact that i was given room service the day after check in

no room service, no breakfast you can take in room, no visible usb

room service was very bad, we asked them to clean our room 2 times, but the way that they cleaned