room was easily accessible, and parking was on the other side of the building

very pleasant, beds comfortable, room very clean, bath a little small and could have added a grab bar to assist in entering and leaving

but we just made it and they made us very welcome and we got a drink from the bar etc and they did not try and rush us out

the on-site bar and

and i dont have to worry about parking

breakfast was outstanding.

we enjoyed their spa facilities, went on a couple of bike rides, ate amazing food, breakfast was delivered to our

the reception room was my favourite space, beautiful yet so comfy and inviting with fire on that i spent few minutes to wind down and

staff were superb and gave us a room upgrade and free spa access due to our anniversary

down side was that the spa was closed due to a public holiday and i wasn t aware - i was only there for one day and it

easy parking, great location when travelling france-spain or the other way

cluding handicap spaces :-/) in the front of the hotel was cordoned off for and used by

free car park, petrol opposite, good bar and restaurant

easy parking

or bar not open on sunday nearest was a 10 minute walk which was fine for me but no mention for

the room itself was very clean and very comfortable, evidence of a highly effective and dedicated room service

could have done with a kettle, but room service did bring hot water to me

after the first room service my toothpaste disappeared, a very expensive medical one

i ordered room service which was forgotten about and eventually my meal arrived after 50 mins after initial

stayed in the apartment with our kids

not always very good tea making facilities in room would be appreciated light snack in bar

helpful gentleman at reception when parking with a motorsport trailer we had one night here at the beginning of our trip to spain and

the property has a welcoming reception, fully stocked bar and relaxing garden which over looks the valley

breakfast in bar 1/2hr so not worth the wait for the croissants to be cooked they were always almost burnt

a grab bar for the unsteady would have been a useful addition to the shower

rooms with a beautiful view, location, free parking

drive up and parking is a challenge

ly 10 parking spaces so get there at 16

parking was available :-) but i wouldn t want to drive a large car there.

parking lot a little tight but really not that big of a deal given the place and other plusses of

very welcoming staff, excellent room service and very quiet rooms.

the wifi did not work and it turns out orange (our carrier) was having problems in the area (+) wifi was included (+)great location. breakfast was delivered to our ur room. wifi was adequate.

it would have been great to have a treadmill

stead of of a rowing machine) in the gym.

bar downstairs has loud music which goes late, so not a good sleep before 1:30 am

the gym is completely new and fully equipped, and the hot sauna was a real highlight

first class service, spacious room overlooking the harbor, great breakfast & a wonderful wine bar next door made the trip terrific

the room is too small, the wifi didn t work , the shower head was broken

very nice staff. wifi issues but good value.

property has no working wifi

room was quite small and wifi was spotty at times.

wifi didn t work the whole time i was there

wifi was not very fast

wifi was not great.

wifi worked

wifi signal was not strong. had some connection issues.

poor/non-existent wifi in room, despite promoting it as having free wifi throughout hotel

poor wifi signal, and the whole hotel might need a face lift but still a good experience

location, in the centre of town, with public car park next door, good wifi, and comfortable

wifi coverage was spotty and sometimes didn t work at all.

the wifi was excellent.

room service food was not good enough for the quality of the hotel.

the wifi was very intermittent meaning we weren t able to use our bedside phone to call for room service or even to the reception - dangerous in an emergency

the room service. the burger was very good, as well as the fries and the fish.

from the service to park the car to room service, spa, breakfast and beach access, all is at the highest level

room service poor, the moment the food come in the

everything else is fine, well equipped kitchen is a definitely plus for families

the room service menu was a disappointment (we had a suite where we could have dined on our second (+) apartments are ideal for the self catering needs of a family but with the niceties of a hotel (room service and daily cleaning) (-) we then ordered room service, which was pretty good

double pool is lovely too

loved the pool! the bar and restaurant were amazing

expensive eating in restaurant with bar snack alternatives limited

great location. lovely room and pool. parking on site

super music, friendly staff, amazing breakfast, super peaceful, terrace amazing, great swimming pool

parking place not protected, on the other side of the main road

main reason we chose this hotel was for the proximity to golf, while still being accessible to st jean de luz city center

a very comfortable overnight stay on a long car journey; just a few minutes off the motorway parking was across the road beside the golf course we had a tapas dinner and breakfast in real

lovely staff especially the lady running the bar

surprisingly comfortable king-size bed, room service, decent breakfast and free parking

they also providing parking, if you have car

ample parking

check-in; wifi

car parking on site bus service runs every few minutes to city centre which really is a no go area for

served as part of the room service menu was disappointing, presentation, selection, menu, ingredients, quality all itself

return breakfast is delicious staff was really nice, they gave us chocolates and water everyday room service food was very good as

i ordered tea as part of room service

food offering no room service available until bar open anyway, so just from 7

spots looked a little frayed and aging, no onsite restaurant although room service was decent

very poor wifi

wifi at evening not working very great but triedto find solution

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

staff were also very caring and accommodating with late check out as my girlfriend had food poisoning

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

the room service food wasn't great

amazing view, exiting interior, comfort, style, everything was excellent! room service was great

ordered room service which didn't come

was a bit expensive in room service

no room service or spa

we loved the comfort of the bed and pillows, the blackout blinds, the food/room service and attention to detail

hotel in a brilliant location with fabulous restaurant/room service

great hotel. great staff. amazing food/room service. great location.

room service was held open beyond closing so that we can be served with delicious basque choices

the staff was super accommodating and welcoming; our room was comfy and the room service from narru

great location to visit san sebastian. nice as a pension! cleaning room service every day.

wifi was inconsistent and slow

took our own tea bags)

also, the wifi doesn t work either

small but clean and comfortable room, good wifi, very nice and helpful staff.

room, comfortable beds, very good room service, lovely breakfast, walking distance from the

limited selection on the room service menu and limited times to order but that is only minor.

amenities eg: room service, bike hire. friendly welcoming staff.

easy parking facilities good breakfast

a separate space where the kids could sleep

lovely rooms, pool and breakfast

good parking

property close to the see and nice walks around easy to park worm water outside pool and friendly

the hotel itself and the garden was beautifully maintained with a pool for each house and a heated pool in front of the main house

the pool and eating areas are very beautiful and calm

not offering room service

the room service breakfast was excellent and very generous

no room service after 10

no room service

all good but strange there is no room service in a 4* hotel

room service was very thorough and the staff engaging

we stayed for one night with our dog and didnt have to pay the pet fee

wifi is not too good dometimes

wifi,, was a pain

strong wifi

it was a great stay with wonderful rooms and super nice room service staff

good breakfast close to a number of bars and restaurants

the cleanest the decor and the breakfast

breakfast served to table due to the virus but with a wide selection of food

the breakfast is great

expensive breakfast for room service

room service was easy and fast parking was easy and secure and available staff friendly and

the only negative for us was the room service lasagne my husband ordered, it was appalling, cold in the middle but it didn t spoil

- amazing view from the room and rooftop - parking conveniently located under the hotel - good room service - friendly staff and very

poor room service options

however, when i called the people in charge of the room service they changed the pillowcase and brought new towels

great room service

breakfast with good view out over the concha good room service good cuisine in restaurant excellent outlook from sea view balconies extraordinarily

complimentary for such an expensive hotel - ordered a bucket of ice from room service and cost 3 euro

view on the bay very good room service and very professional team from concierge, people at the desk and lady at the room

location, very kind and welcoming staff, nice rooftop terrace, great breakfast

gs, toast,

staff, convenient location, clean, breakfast

staff were very friendly, rooms clean and spacious, good variety for breakfast

the wifi worked great