and breakfast

i had several spa treatments while there, all exceptional

the spa was excellent and the breakfasts were superb

be sure to pre book your spa experience which was so relaxing

i would recommend the spa also

the room itself was very clean and very comfortable, evidence of a highly effective and dedicated room service

after the first room service my toothpaste disappeared, a very expensive medical one

could have done with a kettle, but room service did bring hot water to me

i ordered room service which was forgotten about and eventually my meal arrived after 50 mins after initial

street is in between the street with tapas bar and the sea

easy parking, comfortable good sized room, overall good stay

parking was a little restricted as were places to walk our dogs who stayed in our car

the on-site bar and

room was easily accessible, and parking was on the other side of the building

no restaurant within walking distance, no parking camera

rooms and wifi great food good

would be nice to have comfy chairs in the bar area

easy parking

the wifi internet connection was not reliable. shabby environment.

cluding handicap spaces :-/) in the front of the hotel was cordoned off for and used by

not always very good tea making facilities in room would be appreciated light snack in bar

helpful gentleman at reception when parking with a motorsport trailer we had one night here at the beginning of our trip to spain and

the property has a welcoming reception, fully stocked bar and relaxing garden which over looks the valley

breakfast in bar 1/2hr so not worth the wait for the croissants to be cooked they were always almost burnt

a grab bar for the unsteady would have been a useful addition to the shower

rooms with a beautiful view, location, free parking

drive up and parking is a challenge

ly 10 parking spaces so get there at 16

parking was available :-) but i wouldn t want to drive a large car there.

parking lot a little tight but really not that big of a deal given the place and other plusses of

very welcoming staff, excellent room service and very quiet rooms.

the wifi did not work and it turns out orange (our carrier) was having problems in the area (+) wifi was included (+)great location. breakfast was delivered to our ur room. wifi was adequate.

it would have been great to have a treadmill

stead of of a rowing machine) in the gym.

bar downstairs has loud music which goes late, so not a good sleep before 1:30 am

the gym is completely new and fully equipped, and the hot sauna was a real highlight

first class service, spacious room overlooking the harbor, great breakfast & a wonderful wine bar next door made the trip terrific

the room is too small, the wifi didn t work , the shower head was broken

very nice staff. wifi issues but good value.

property has no working wifi

room was quite small and wifi was spotty at times.

wifi didn t work the whole time i was there

wifi was not very fast

wifi was not great.

wifi worked

wifi signal was not strong. had some connection issues.

the wifi was very intermittent meaning we weren t able to use our bedside phone to call for room service or even to the reception - dangerous in an emergency

room service food was not good enough for the quality of the hotel.

room service was very quick and pleasant

the room service. the burger was very good, as well as the fries and the fish.

we were given a very warm welcome when we finally arrived and a room service meal was served very quickly

wifi coverage was spotty and sometimes didn t work at all.

the wifi was excellent.

location, in the centre of town, with public car park next door, good wifi, and comfortable

wifi signal is too weak and we couldn't use it in the room

poor/non-existent wifi in room, despite promoting it as having free wifi throughout hotel

the room service menu was a disappointment (we had a suite where we could have dined on our second (+) apartments are ideal for the self catering needs of a family but with the niceties of a hotel (room service and daily cleaning) (-) we then ordered room service, which was pretty good

double pool is lovely too

loved the pool! the bar and restaurant were amazing

expensive eating in restaurant with bar snack alternatives limited

great location. lovely room and pool. parking on site

super music, friendly staff, amazing breakfast, super peaceful, terrace amazing, great swimming pool

parking place not protected, on the other side of the main road

main reason we chose this hotel was for the proximity to golf, while still being accessible to st jean de luz city center

a very comfortable overnight stay on a long car journey; just a few minutes off the motorway parking was across the road beside the golf course we had a tapas dinner and breakfast in real

lovely staff especially the lady running the bar

everything else is fine, well equipped kitchen is a definitely plus for families

surprisingly comfortable king-size bed, room service, decent breakfast and free parking

they also providing parking, if you have car

ample parking

check-in; wifi

car parking on site bus service runs every few minutes to city centre which really is a no go area for

served as part of the room service menu was disappointing, presentation, selection, menu, ingredients, quality all itself

return breakfast is delicious staff was really nice, they gave us chocolates and water everyday room service food was very good as

i ordered tea as part of room service

food offering no room service available until bar open anyway, so just from 7

spots looked a little frayed and aging, no onsite restaurant although room service was decent

lovely rooms, pool and breakfast

good parking

private parking

pool is a bit cold.

property close to the see and nice walks around easy to park worm water outside pool and friendly

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

nicely decorated rooms, great wifi and shower units

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

staff were also very caring and accommodating with late check out as my girlfriend had food poisoning

wifi at evening not working very great but triedto find solution

ordered room service which didn't come

the room service food wasn't great

was a bit expensive in room service

amazing view, exiting interior, comfort, style, everything was excellent! room service was great

room service for a cup of coffee seems extortionate

we couldn t find how to have room service either and it was one of those nights where we need to eat without drama or going far

e hotel's restaurant) was to die for

we ordered room service a couple of times and it was always extremely quick and delicious

room service was held open beyond closing so that we can be served with delicious basque choices

room service options limited only to michelin star narru

swimming pool and free parking in a congested village

parking was sensational with private parking beneath our balcony

pricey even given the fact the we stayed during the busiest season of the year

sun shades around the pool

comfortable,close to the best surf spot, parking ,cozy we will come back

bar or restaurant were open when we stayed on tuesday, but we were aware of that before the

limited parking. lift was old, hard to hold door open.

it was a great place to celebrate our 20th wedding anniversary with our kids

parking was free and easily accessible

parking next to the hotel easy access

room service was very thorough and the staff engaging

wifi in our room in some places was not that good, so if you need high speed, you must be in a

strong wifi

we stayed for one night with our dog and didnt have to pay the pet fee

wifi is not too good dometimes

great location to visit san sebastian. nice as a pension! cleaning room service every day.

wifi was quite slow.

took our own tea bags)

good wifi and kettles and mugs are available on request

there wasn't any wifi and signal wasn't great in our room but this really didn't bother us.

staff is so amazing and love that it was an old school house, with kids art and report cards

staff is so amazing and love that it was an old school house, with kids art and report cards

you can easily walk from the train station to the hotel and the beach, bar and restaurants are 15 minutes away on foot

there wasn't a small bar fridge in the room.

no bar in evening but a small minus as lovely bars very local

location, staff, breakfast and our room

location, very kind and welcoming staff, nice rooftop terrace, great breakfast

location, modern decoration and delicious breakfast

perfect location, nice staff, new hotel, great breakfast

location was great! staff was friendly and helpful. the breakfast was wonderful!

amenities eg: room service, bike hire. friendly welcoming staff.

room, comfortable beds, very good room service, lovely breakfast, walking distance from the

limited selection on the room service menu and limited times to order but that is only minor.

breakfast

comfortable rooms and ev charging in the parking below

no room service after 10

the room service breakfast was excellent and very generous

breakfast is not available for a very long time, there is no room service outside of breakfast hours which personally i find ridiculous at a hotel of that price

room service coffee could have been warmer

no room service

room service was not very good

room service food was ice cold

did not make use of it though)

room service was good w free champagne and water offered in the lobby

24 h room service