room service is really friendly

the pool isn't clean enough. it looks needs more chemical .

slow internet, pool was not very nice

dated, lift not working, cockroaches in the pool area, very poor breakfast

on-site parking.

and you could order room service if you want

least was in my rate

breakfast was included

breakfast was amazing

the breakfast is fresh and delicious

it has limited parking places

parking: you have to race in the night to get a spot and one of the security staff told me you can

the parking lot.

to parking was difficult at best

parking is limited, must plan check in on time.

parking was confortable

room service is not responsive (40 minutes wait)

especially the wonderful breakfast buffet mexican style

the breakfast is good too

food. breakfast is too basic. cheaper hotels have better food.

the chilaquiles i ordered for breakfast where amazing with a side of eggs and ham and some fruit

we also loved the 24 restaurant room

very nice and professional staff, a very good breakfast, good restaurant and a nice sports bar

i would recommend to check buffet promotions though , it was stated kids were free for breakfast but i was charged for both

great hotel, good breakfast and friendly staff.

staff very kind the bed was excellent! breakfast with many options and delicious

more variety of menu for breakfast

breakfast was nice but mostly the service great great service

water leak in bathroom floor, breakfast not satisfied. not enough of drinking water.

everyone was wonderful, underground parking. comfortable and very clean.

comfort and pool

breakfast was great as it offered non-mexican options such as omelettes, fruit and

prob facilities need something else other than pool area

hotel was way better than a expected. clean, updated excellent staff. breakfast buffet was okay.

breakfast was good, but could have had more variety each day.

good breakfast

large rooms, very quiet, great pool, gym, interesting breakfast, easy parking

the whole hotel was super clean, great accomodations and breakfast was

attention from all the staff and swimming pool!

the breakfast was really good it wasn't your typical hotel breakfast.

breakfast and pool

the location excellent and the breakfast good

the location exelent and the breakfast good thanks

room service could improve but no problems.

polite staff. good breakfast. good food and room service.

breakfast, room service, staff all great!

we loved the pool and going up to the rooftop

pool definitely needs attention

breakfast

i was attending the rotary district breakfast at the casa de la cultura.

parking, staff, hot water.

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till 11 pm we where really tired

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till 11 pm we where really tired

was a noisy group of kids staying at the hotel near our reserved rooms, so the staff offered us to stay in bigger rooms

they were nothing fancy but the kids liked to use them

they were nothing fancy but the kids liked to use them

swimming pool, parking, it out of town so quite

pool was a little bit dirty and nearly alll sun loungers were damaged

is a kitchen but not things

he main dishes covered glasses pans) there is an insect

very friendly attendant's...very polite....except honestly the cook or kitchen service no good

clean, comfortable. great breakfast.

we rented a car and there were lots of parking space

centrally located and free parking. bad gps coordinates.

huge underground parking

all except the gym

strong wifi

room, excellent staff, tour option, great restaurant, beautiful pool, free water bottles, nice window view, smelled great, gift

cold water in the pool, breakfast

the pool is in a great position

erican) and the standard buffet

something went wrong with my booking and they didn't include us the breakfast.

quick and tasty room service

10/10 room service daily

ordered room service, came without silverware; by the time it was brought, our food was cold

i you tried to call room service, phone never rang

i ordered room service for breakfast but once they didn't show up

spa lovely

wifi never worked throughout our stay

good ac, good wifi, very comfy beds and pillows

the couples massage we received at the hotel spa was relaxing

the wifi was slow at times, but when it rains in mexico sometimes this seems to always slow down

ey even took me to the bus station as the guy was on this direction) and awesome breakfast

they offer breakfast up there for an extra fee but it's not expensive at all and worth it

parking was not a great scenario, but was understandable due to the location

the hotel is very clean and you get hot water and wifi all day without any

the wifi works well

breakfast ok,better do not choose continental one

parking is secure, they lock the gate at night

charming. had a restaurant on of few places with parking.

the breakfast was included and was excellent: chilaquiles, bread, and fruit

would not recommend it for a business stay as parking is complicated and you need to plan 15 min to get your car in the morning

wifi terrible communication with employees to leave our baggage at the front desk and made us loose

hotel is very safe and offers a parking for cars

if you travel by car they have two small parking lots available and

view was great, the staff exceptional, clean room and hotel, parking good too

the facade and exterior are beautiful and it's nice to dine by the pool.

parking spot entrance a bit uncomfortable but

parking option is fantastic. the view is just incredible.

i booked this location as i needed parking

our room was next to recption and parking lot so it was a bit noisy.

wifi was slow, broke down and pretty much non-existent

the kitchenette was very useful for saving some snacks and preparing a meal to take with us on our

and some salt-pepper-oil supply would be a great compliment to a well equipped kitchenette

i loved having a small complete kitchen

wifi did work in our room - that was a bonus

kitchenette was lacking basic items like coffee mugs and plates

wifi is great

location, nice staff, amazing breakfast on a roofterace with a view

wifi is super fast and available all over the place, flat screen in the room, i don't watch tv, so

breakfast excellent, wifi good, water hot, room clean

staurant is right downstairs) but over all everything else is great about this

dont have ac nor room service

wish they had room service food.

had to call room service

no room service or restaurant for breakfast.

cost, friendly staff and 24 hour room service

the rooftop bar was closed

so lucky i got the last room available and the firework show from the rooftop bar is unforgettable

rooftop bar with stunning vistas

special thanks to lorena, mariana, berenice, angel, gabriel, oscar, and gabriel at bar one

room was on the third floor and there is a bar and discotheque on the roof above and the music was loud and did not stop till

my wife and sister-in-law could not stop raving about the basement pool and hot tub

need to improve service little bit since they didn t have pool towels and we only had one towel in our room to use

excellent hotel , brand new , the pool was great with the hot tub

the staff is very helpful, shout out to the lady who helped us with our laundry

spend 8 days on the hotel and we never had wifi we had to go to the lobby to get a very weak connection

the wifi is not so stable

the wifi was not good and there was no ac

hot, fan was provided but nowhere to plug it in, i had to place it on the bed luckily had 2 beds, wifi was not provided at check in

no hot water in the morning, wifi didn't work, extremely hard beds and pillows.