limited restaurant menu so my son had to order room service which was not ideal

our room daily & provided us with fresh water - gave us a complimentary sweet each evening - fast room

you have to ask for everything, room service menus should be in the room

we then experienced a major fail with room service who never showed up until 90 minutes later to tell us that they were out of what we

we ordered room service and wine

modern, clean hotel. recently opened. good wifi

note that there is no 24 hour room service or kettle to make tea/coffee in the room

room service everyday with fresh flowers in the room, as well as turning down the bed, lighting

we took full advantage of the room service during our stay, which was such a great treat

mb and vege couscous)

are true to form of the photo you see and are cleaned every day, you also have the option of room service for all your needs

no room service

the room service, i ordered for bread, but they didn't deliver

the suite was spacious, the staff were very helpful and attentive. the room service was good.

good room service and good pizza

the cleanliness of the rooms and quality of room service was quite poor

front desk and room service

room service was prompt and attentive

room service / housekeeping: the room was never cleaned thoroughly

other staff members in hotel bar and room service were great

room service and they dont clean the the room vary will and when you book the room with lateral see

hotel that i have ever stayed in for 2 nights no hot water for a bath no heating you ask for room service and you wait for one hour that's is they remember you

breakfast was not to my standard

i enjoyed breakfast ud83dude0b

breakfast was buffet style, limited choice, but they did omelettes to order and had yogurts, bread,

the breakfast was disappointing

staff and room service was very slow ud83dudc0c.

wish there was a room service

slow receptionists & staff response in general whether it s at the restaurant, room service or anything

excellent staff all over from reception desk to restaurant or room service

room service an cleaners didn t clean my room

the bar staff were great and organised room service for a cake and champagne to celebrate a birthday on request

200 dir to participate or you can just order individual dishes from the menu

room service | staff | quick service | helpful | mona from the spa staff - so friendly and nice |

u can do this in room service as well)

the room service staff was amazing and offered to arrange

room service never answered the calls.

service and room service was amazing

and front desk/room services phone number was not noted in the room

of the room service food was poor, one or two of the front desk were fairly abrupt

the room service was also very good and the apartment was very big

we liked the swimming pool

lovely pool, most of the staff were super nice and helpful

large rooms with a kitchenette, clearly meant for long-term stays

no breakfast and no bar only in the restaurant beside the hotel

art from the wi-fi issue) the pool was nice and clean

the staff's attentiveness was unparalleled, and the room service was exceptional

room service cleaning was great and professional

friendly attentive staff, really tasty food for room service and in the cafe and the breakfast was incredible

prompt room service

the first night we ordered a chicken caesar salad for room service and specified we have a fish allergy

its very clean and there is a frequent cleaning by the room service

needed to be updated, room service was bit poor, overall if they update few things in hotel , i think it would be more

room service

room service, cash payments only

chips were cold when i ordered room serviceud83dude48ud83dude02

location near al souk excellent and helpful staff i liked the daily room service i liked the

the wifi also worked perfectly

they have a private parking in the back of the hotel and there are restaurants and convenient stores open 24hrs in the

room, heating, parking behind hotel

parking at the back of the hotel for free

my room was clean and spacious, overlooking the pool and it s a nice area there if you want to just chill during the day

doesn t match the pictures, even the bed sheets were not clean, the stuff were not helpful, the wifi isn t working in the room/ not even available

pool area and downstairs lobby and great location, besides the market

the wifi is slightly slow and far just a bit from our position,

the hotel was very clean, with friendly/helpful staff and a nice pool area.

did two times room service

room service is very expensive more than uk prices

most staff were very friendly and happy the room service was great

i ordered a fruit salad via room service and it never came

15 turned us away room service took 45 minutes that s the only

room service and restaurant

response from room service, for family of 4 they kept leaving only 2 towels, when you called them for anything

room service was a bit slow one of the days but other then that it was fantastic so would

the room service was great and location was good

room service was awesome too, beautiful art on the bedsheets/cloth folding, friendly maids, food at

room service is very good

all the hotel staffs from restaurant staff, entertainment staff, room service staffs was an amazing stay at the hotel

due to the breakfast), later in the evening called the reception and asked if we could have room service

room service forget some of our towels every single day

it would be great if there was a room service option and if drink orders could be taken at the pool

no lifeguards available and two young people got into difficulties in the big pool

entrainment for kids

even though i was all inclusive i could not get served at the bar for a beer in the evening, too many people queuing and ppl pushing in, 1 young guy taking his

breakfast and lunch ok but dinner was poor mixed attitude from staff glad i went when quiet had a

i was unhappy with the breakfast voice of the food..

was best for lunch outside but due to weather had to have breakfast and dinner inside

dining room is more like a canteen than a restaurant - very loud music in the bar and around the pool

heated pool & separate kids pool (not heated) good price for what we (-) kids club could definitely do with a fresh up (+) lovely little outdoor area from room and water areas were perfect for kids and families

lovely little outdoor area from room and water areas were perfect for kids and families

heated pool & separate kids pool (not heated) good price for what we

24 hour room service was handy although drink prices were excessive

the rooms could have a kettle to make tea or coffee rather than calling room service

room service menu could have a bit more variety

room service was spot on

perfect room service -big problems with the internet connection in our room + in the main

room service to slow had to buy my own kettle and shower had no pressure or water dripping, takes

room service was very poor. shortage of towels and toiletries

option for breakfast room service is not good outside security person constantly asking for

since every was cold except for the mesman and croissants but yeah it wasn't that great for room service and sleeping since it did get really loud at night due to the night club next to them

on reception was cold and uninterested, slow check-in, no room service even i asked for orange juice in the morning

room service was even slower

the rooms were fantastic great views , breakfast was superb and the food round the pool amazing , room service all night if needed

only get tea or coffee during breakfast, and after that, you have to either purchase it, order room service, or sit by the swimming pool, where you can order from a menu

room service is available 24/7 and great food at the hotel, expect to pay more in the hotel

perfect, convenient, clean, room service is 10/10 , staff is brilliant friendly,

room service is perfect

was good , staffs , breakfast, animation, room service

amira ) from room service, she was daily cleaning our room perfectly and arranging my child toys

kadhija the room service lady was so helpful

the room service was very good.

no room service

, they don t have room service so you need to take food with you and you need to do everything by yourself

or the first day there was no buffet , second day very poor one) -there is no room service

only thing that i didn't like that they didn't have room service or a restaurant a la carte but they told me they are working on

the restaurant staff were excellent along with room service

location, cofee shop, room service, house keeping, wi-fi

good staff .good location.clean .good room service for the price i paid it was overall good

very good room service, cleaniness and all hotel facilities, tasty french-alike breakfast with moroccan

the staff with excellent room service, & cleanliness

housekeeping, they come to tidy the room, especially i had room service on other nights

the room was very clean and the room service was excellent

every day room service

facilities were really clean and room service was excellent, construction did not effect us as work would be carried out during the

stuff, comfy bed, clean room, towels were changed everyday and room service also, location is good, around 15 mins walking to the beach, around 20 mins walking to

the room and the room service.

was poor, you call reception or room service and nobody answers, 3 days in a row and no answer

xcept cold sandwiches)

didn't find service menu in our room so we called the reception a lady ask us to call directly to room service

room service

not to mention room service, it was quick atleast

of the whole hotel and the friendly, attentive and professional attitude of staff at reception, room service and breakfast/dinner

lastly, we appreciated that room service never entered the room during our stay

buffet breakfast and dinner as well as a la carte and room service

room service and staff were great

the mojito is soooo great :) the pizza in the room service is great, we tried the

only thing was the wifi signal sometimes became a little weak

wifi poor room booked a apartment and only got a hotel as they said i can only change at 12pm as

wifi worked fine which was a relief as i had to search for another hotel the next day

safe parking by the hotel entrance under a cctv camera

nice location, handy on-street parking, very big room, clean place

daily room service kept the towels topped up

their restaurant is closed the rest of the day which means no lunch or dinner r available, and no room service

accommodating, the service of the staff was at a high standard , when i ever i needed to order room service , they instantly were at hand

room service was absolutely amazing and you can actually feel, smell and see the room clean

cleanliness and room service

saad, the reception, restaurant personnel, room service, and the baggage handlers, were all professional and attentive, ensuring a smooth and

room service was poor

good thing location very poor with the amenities they need to improve their food no room service thirty

food was great, breakfast arrangements perfect

everything in hotel is not operational like the gym or the spa as they claim there are not enough guests to justify the extra staff

and very friendly staff, excellent location, nearby in all directions in the old city, great room service and housekeeping, strongly recommended spot

really good breakfast that is served, daily excellent room service, generally nice staff

bar on site

the wifi was up and down, more down than up to be honest

breakfast was included, room cleaned daily, air con, an area to sunbathe on the roof and a small pool to dip into to cool off

beach and 3 minutes from the bus station lots of places within walking distance to explore onsite bar and food

there should have been more toilet paper in the bathroom, and the wifi could be a little bad in our room

breakfast not great

about the wifi

just breakfast is very simple

breakfast on the roof terrace , quiet room at rear facing garden, friendly helpful staff, don t

both of the gentlemen organising the breakfast were very polite and friendly

hotel has a great rooftop terrace for breakfast with a wonderful view of the city and the sea

staff were very nice, breakfast excellent on a roof terrace with sea view

good breakfast

breakfast was perfect with usual continental selection the freshly squeezed orange juice was a

the balcony room,breakfast ,front disk person who spoke tachlhit.

the pool was quiet and a real oasis

delicious continental breakfast with a choice of fresh juices and coffees

pool area was clean and nice

in other countries in a 4 star hotel there are more amedities and room service

- good daily room service - we tried the restaurant once and the food was

the room had a phone but when i tried to ring room service using it i did not hear any dial tone and was unable to call

room service was also very good, and the ladies were absolutely lovely

staff hussain & zahra lady very helpfully allways smile ,breakfast was good,enjoyed room service good

room service kept hotel spotless

there was no room service or restaurant in the hotel but there is one right next to it.

smooth and easy check in, all nice staff no matter which time of the day, clean room and room service, clean linen and towels , hot shower and good water pressure

there is free parking just outside

the hotel is nice and clean, the location is very good with lots of parking places.

absence place de parking

right across the street there was a laundry service that we used, they washed our stuff over night

room,top servis,inclued 3 menu breakfest,most friendly stuff,parking very good & safetly

one thing i did not like is the lack of private parking - you can leave the car outside by the street and pay a small fee and if that was it i

) helped us by accompaning us to a bike mechanic rooms are spacious and inviting good bed safe parking for the

garden and pool and our room have the most amazing views to the sea

younes gave some balls and rackets to the kids to play around

we spent the afternoon and evening reading in the hammock, enjoying the pool with nice background music and a beer, dinner and sunset

the garden and pool was pure bliss

perfect place, breakfast overlooking the ocean, gorgeous family dog and cats, superb hosts

breakfast was mediocre, unlike the restaurant which was good parking lot difficult to access

wifi is good but not strong in all rooms, so if you depend on it, ask for a room close to the

free parking

staffs are very friendly expecialy the receptionist and the breakfast serving guy

clean and close to the beach good breakfast

he made an amazing breakfast too

wifi was hit or miss

nice hostel, guys are welcoming and help full,big breakfast,hot shower,wifi ok,highly

but the best part was the breakfast and amazing views from the rooftop

nice hostel, guys are welcoming and help full,big breakfast,hot shower,wifi ok,highly

hotel facility was good but the staff especially the room service were always late and when we asked for blankets or cups for water it took ages, the

room service was fantastic and the breakfast sublime

had to call room service for daughters sofa bed to be made up several times

the biggest difference between fairmont and another big hotel was the staff, they even provided room service 2 times a day and came to close our curtains in the

also that the hangout for teens closed at 3pm - my son loved it for making connections with kids his own age

the staff were brilliant from the entrance to the reception check in room service a great 5 star

at 16 and our room wasn't ready, there were no towels or slippers and we had to wait for 20 min -room service coming to the room at 9:30 am on new year's day while we were in bed, and not even

food is terrible in room service the food in the med

room service forgets putting towels after cleaning

the room service was poor too, did request for cleaning multiple times but no one turned up

to get response at times for room service, towels, pool towels

we've tried all the restaurants and room service, and it was a disaster there are so many competent chefs in morocco, so choose a good

we couldn't order drinks after 11pm with the room service

my son was unwell one day and room service brought him a full breakfast to the room no charge -

room service breakfast not as expected but, still it was ok.

room service is not 24/7 like we had been lead to believe, so if you are arriving late, or perhaps

full special shoutout for the general manager mrs hind and all the staff from the front desk to room service housekeeping and buffet helpers

we did not try the room service or the restaurants outside of breakfast because we thought the menu was limited and

room service not so professionl

the food was delicious and the room service really fast

ps: there should be exceptions regarding the room service at

your window in the morning to see if you are in bed in a bewildering lack of respect for privacy, room service took more than an hour three times, front desk doesn t answer the phone for hours

the rooms are old-fashioned & the room service can be long

restaurants closed between 5 and 7 so no way to feed children at end of day apart from room service which is incontactable

service - room service was a nightmare, nobody ever answered the phone to take orders so we had to walk down

the pool was lovely

the pool il avaiable 24h , perfect place to relax after dinner

it would have been nice if the pool had been clean. perhaps this is because of the time of year.

the wifi/internet was good

i only slept at tigmy surf - the pool area and little restaurant area looked cozy

the wifi is terrible and doesn t always work

very nice chill by the pool, delicious tajine and many activities inside the hostel

booking said we'll have access to fridge - didn't happen, it said there will be wi-fi - the wifi was horrible, this was crucial to us since we were working as usual, the breakfast was basic

the room the shower was very good .. nice water pressure the terrace the parking lot has cctv

the location on the top of nowhere but breathtaking and enough space to chill and relax at the pool with a wonderful

drove onto the dirt tracks to his village meeting people, many playful kids, the terraced fields, the farmers at irrigation time, his own olive tree plot

pool to jump in and relax after long day of driving on the motorbike, we enjoyed last hour of sun

the pool is a bit unnecessary and would be better replaced with some more greenery.

beautiful: palm groves, hills with cacti, argan trees, topsides with a view and valleys with pools

4 days we loved the sounds of the birds, the refreshing pool, the great food, the wonderful host rachid and all the helpful and friendly people working

no room service :

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t knife never showed up); had to wait over 1h for room service despite several calls - no apology or explanation was offered - beach was slightly

dirty when we arrived and there was no wifi password, no information listed for the front desk or room service or anything

and splashing in the pool made for a lovely day and then we could bring him to supper or order room service

view from the pool and at breakfast is amazing

view but was out of my budget as i m just a student, of course i had the access to the swimming pool, pool table, lounge chairs

the breakfast was super basic for a morrocan standard very low value for money, especially that we

view but was out of my budget as i m just a student, of course i had the access to the swimming pool, pool table, lounge chairs

view from the pool and at breakfast is amazing

we also enjoyed the outdoor central pool

they have a laundry service on site, which was helpful

the breakfast was incredible

they also have a nice spa where we got massages after a day of surfing, really worth the money

more variety in the breakfast, otherwise we loved it.

wifi works all around and since i was working remotely

the breakfast is good

lovely hotel beautiful breakfast great locations super helpful

parking next to the hotel, location near the beach and eateries

everyone is so kind and helpful, the breakfast is amazing, the rooms are so sweet and clean

don't eat breakfast.

the kids menu was very limited and not much effort seemed to go into it as the food for the adults

the spa treatments were great to have on site

hotel is amazing, huge pool, we had a whole floor for us, the rooms were big and spacious, the bathroom looked very nice,

great breakfast, lovely staff, big, beautiful heated pool, nice and spotless riad

really good wifi