location near al souk excellent and helpful staff i liked the daily room service i liked the

the location was central for the medina, bus station, airport, and beach. wifi was good as well.

they have a private parking in the back of the hotel and there are restaurants and convenient stores open 24hrs in the

parking, spacious room, they woke me up by phone as i asked them to.

nice hotel, free parking, comfy beds, clean rooms, good value for the city.

really good breakfast that is served, daily excellent room service, generally nice staff

and very friendly staff, excellent location, nearby in all directions in the old city, great room service and housekeeping, strongly recommended spot

the wifi is a bit slow

the wifi was up and down, more down than up to be honest

i asked for my laundry to be done the day before we left and they did it for free

was very poor, wifi not the best, at times noisy at night due to social events in pool area

wifi in the room didn't work

my room was cleaned daily and i got fresh towels thanks to the lovely lady named fatima, and the breakfast was delicious

breakfast was very basic

which was good im giving a lower rating because the hotel did not provide a hair dryers and the wifi was non existent location close to the

facilities were really clean and room service was excellent, construction did not effect us as work would be carried out during the

the room and the room service.

the room was very clean and the room service was excellent

every day room service

stuff, comfy bed, clean room, towels were changed everyday and room service also, location is good, around 15 mins walking to the beach, around 20 mins walking to

very good room service, cleaniness and all hotel facilities, tasty french-alike breakfast with moroccan

location, cofee shop, room service, house keeping, wi-fi

housekeeping, they come to tidy the room, especially i had room service on other nights

good staff .good location.clean .good room service for the price i paid it was overall good

the staff with excellent room service, & cleanliness

room service and staff were great

room service available 24/7

kept the

lastly, we appreciated that room service never entered the room during our stay

buffet breakfast and dinner as well as a la carte and room service

accommodating, the service of the staff was at a high standard , when i ever i needed to order room service , they instantly were at hand

cleanliness and room service

room service was absolutely amazing and you can actually feel, smell and see the room clean

daily room service kept the towels topped up

their restaurant is closed the rest of the day which means no lunch or dinner r available, and no room service

there was no room service or restaurant in the hotel but there is one right next to it.

room service kept hotel spotless

smooth and easy check in, all nice staff no matter which time of the day, clean room and room service, clean linen and towels , hot shower and good water pressure

accommodation, willing staff, parking space nearby

on both side of the hotel there are free parking places and few supermarkets

room service to slow had to buy my own kettle and shower had no pressure or water dripping, takes

since every was cold except for the mesman and croissants but yeah it wasn't that great for room service and sleeping since it did get really loud at night due to the night club next to them

option for breakfast room service is not good outside security person constantly asking for

room service was very poor. shortage of towels and toiletries

no kettle/tea coffee/room service do not attend in ramadan. short staffed and service is poor

wifi poor room booked a apartment and only got a hotel as they said i can only change at 12pm as

safe parking by the hotel entrance under a cctv camera

nice location, handy on-street parking, very big room, clean place

wifi worked fine which was a relief as i had to search for another hotel the next day

we had wifi in our room which added to the comfort

the room service was very good.

the room service comes to clean quite often, and you get free netflix, so that was nice if u had no

room service is perfect

amira ) from room service, she was daily cleaning our room perfectly and arranging my child toys

the room service didn't come clean our room the 4 days we stayed and it wasn't really sea view as i

didn't find service menu in our room so we called the reception a lady ask us to call directly to room service

xcept cold sandwiches)

breakfast, no room service

i want to particularly highlight the exceptional service provided by laila from room service

was poor, you call reception or room service and nobody answers, 3 days in a row and no answer

breakfast on the roof terrace , quiet room at rear facing garden, friendly helpful staff, don t

staff were very nice, breakfast excellent on a roof terrace with sea view

modest but tasty breakfast on the rooftop terrace

both of the gentlemen organising the breakfast were very polite and friendly

fantastic staff, good breakfast, roof terrace exceptional

attitude, pool often dirty , no internet in room , often unavailable in public areas

breakfast needs to be improved.

breakfast is from 8-10 so i personally never made it on time because i like to stay awake at nights

the balcony room,breakfast ,front disk person who spoke tachlhit.

the only suggestion i would have is more fruit at breakfast and maybe yoghurt too,

the rooms were fantastic great views , breakfast was superb and the food round the pool amazing , room service all night if needed

room service was even slower

perfect, convenient, clean, room service is 10/10 , staff is brilliant friendly,

only get tea or coffee during breakfast, and after that, you have to either purchase it, order room service, or sit by the swimming pool, where you can order from a menu

room service is available 24/7 and great food at the hotel, expect to pay more in the hotel

they even have garage for two motorcycles, a pool, a pool table, a restaurant

about the wifi

hotel is centraly located spotlessly clean it is rather old fashioned and wifi is only available in the lounge area

beach and 3 minutes from the bus station lots of places within walking distance to explore onsite bar and food

swimming pool needs attention

the restaurant staff were excellent along with room service

or the first day there was no buffet , second day very poor one) -there is no room service

room service forgot to put a towel and i called for a new one

room service for food

, they don t have room service so you need to take food with you and you need to do everything by yourself

15 turned us away room service took 45 minutes that s the only

did two times room service

the breakfast is not a 5 star hotel as well as the room service is overpriced

most staff were very friendly and happy the room service was great

room service is very expensive more than uk prices

room service was poor

good thing location very poor with the amenities they need to improve their food no room service thirty

saad, the reception, restaurant personnel, room service, and the baggage handlers, were all professional and attentive, ensuring a smooth and

gym or spa due to renovation internet wasn't working in the rooms and sometimes went off in reception too

old furnitures, swimming pool for kids was not ready and no amenities were provided inside the room we had to ask for towels

very friendly and created a good party outside the pool

entrainment for kids

you do not have a bracelet you cannot buy drinks next to swimming pool

the location and the nice big pool

polite entertaining and put so much effort into making your stay the best and at night at the pool bar it's just world class

the hotel claim to have a 'late breakfast' 1030-1130hrs which is left over pastries in a basket on the bar surrounded by flies - i

pool chairs were too few, we couldn't take them to enjoy the pool

heated pool & separate kids pool (not heated) good price for what we (-) kids club could definitely do with a fresh up (+) lovely little outdoor area from room and water areas were perfect for kids and families

heated pool & separate kids pool (not heated) good price for what we

i even asked a member of the entertainment staff by the pool one day and he assured me it was on at 8pm

room service had only one of the items on the menu which was disappointing as it was at the

room service menu could have a bit more variety

room service was spot on

perfect room service -big problems with the internet connection in our room + in the main

the rooms could have a kettle to make tea or coffee rather than calling room service

room service cleaning was great and professional

the staff's attentiveness was unparalleled, and the room service was exceptional

the little store, the location, security and room service

the first night we ordered a chicken caesar salad for room service and specified we have a fish allergy

friendly attentive staff, really tasty food for room service and in the cafe and the breakfast was incredible

cleaning room service to be review

in other countries in a 4 star hotel there are more amedities and room service

room service was also very good, and the ladies were absolutely lovely

the room had a phone but when i tried to ring room service using it i did not hear any dial tone and was unable to call

- good daily room service - we tried the restaurant once and the food was

the property was clean and we had room service everyday with a fresh set of towel and toiletries

room service does not work properly

get through to room service after trying for 20 minutes

room service was not good too slow one time they did not even process the order no english speaking

service and room service was amazing

pool was vwry nice with the music and the flowers

helpful staff and comfortable accommodation. pool area nice. good value for price.

good location, enough free parking, swimming pool.

bar or shop

art from the wi-fi issue) the pool was nice and clean

room service cleaning was not good

room service forget some of our towels every single day

due to the breakfast), later in the evening called the reception and asked if we could have room service

all the hotel staffs from restaurant staff, entertainment staff, room service staffs was an amazing stay at the hotel

worst food ever, to have room service i had to call many times because seens like the staff doesnt like to work very much

ay &

5l bottles of water which was fantastic but additionally, everyday they provided room service they replenished the water and at one point we were getting 3 bottles which was a god

response from room service, for family of 4 they kept leaving only 2 towels, when you called them for anything

room service was not great as staff was not picking up the phone and pool water was cold

spacious and lots of light very friendly staff specially in the restaurant/ housekeeping & room service also very friendly & nice animations

very good room service and aisha is the best part of it ud83dude0a aisha best regards

chips were cold when i ordered room serviceud83dude48ud83dude02

its very clean and there is a frequent cleaning by the room service

room service, cash payments only

room service every day; cleaning, changing towels

breakfast was good but due to covid-19 curfew we had to take room service for our dinners which was delicious and beautifully served

the bar staff were great and organised room service for a cake and champagne to celebrate a birthday on request

everything was sanitized and it felt safe from the spa service to the breakfast to room service

room service is very quick and also very reasonably priced

room service | staff | quick service | helpful | mona from the spa staff - so friendly and nice |

the room service, i ordered for bread, but they didn't deliver

the cleanliness of the rooms and quality of room service was quite poor

no room service

good room service and good pizza

the suite was spacious, the staff were very helpful and attentive. the room service was good.

hotel that i have ever stayed in for 2 nights no hot water for a bath no heating you ask for room service and you wait for one hour that's is they remember you

i enjoyed breakfast ud83dude0b

the breakfast was disappointing

breakfast was not to my standard

breakfast was buffet style, limited choice, but they did omelettes to order and had yogurts, bread,

wish there was a room service

staff and room service was very slow ud83dudc0c.

excellent staff all over from reception desk to restaurant or room service

the room lacked a welcome pack with basic information such as phone numbers for reception and room service and laundry etc

room service an cleaners didn t clean my room

room service was prompt and attentive

the room service was first class and the food in the moroccan restaurant was excellent and had a great

front desk and room service

room service and they dont clean the the room vary will and when you book the room with lateral see

other staff members in hotel bar and room service were great

note that there is no 24 hour room service or kettle to make tea/coffee in the room

room, and because of current restaurant restrictions and curfew due to covid, we had to order room service dinner but it was delicious

room service everyday with fresh flowers in the room, as well as turning down the bed, lighting

we took full advantage of the room service during our stay, which was such a great treat

mb and vege couscous)

both lunch, dinner and room service menus very limited for a five star so we had to resort to get a taxi to central

we then experienced a major fail with room service who never showed up until 90 minutes later to tell us that they were out of what we

our room daily & provided us with fresh water - gave us a complimentary sweet each evening - fast room

limited restaurant menu so my son had to order room service which was not ideal

you have to ask for everything, room service menus should be in the room

modern, clean hotel. recently opened. good wifi

absence place de parking

right across the street there was a laundry service that we used, they washed our stuff over night

room,top servis,inclued 3 menu breakfest,most friendly stuff,parking very good & safetly

one thing i did not like is the lack of private parking - you can leave the car outside by the street and pay a small fee and if that was it i

) helped us by accompaning us to a bike mechanic rooms are spacious and inviting good bed safe parking for the

garden and pool and our room have the most amazing views to the sea

younes gave some balls and rackets to the kids to play around

we spent the afternoon and evening reading in the hammock, enjoying the pool with nice background music and a beer, dinner and sunset

the garden and pool was pure bliss

perfect place, breakfast overlooking the ocean, gorgeous family dog and cats, superb hosts

breakfast was mediocre, unlike the restaurant which was good parking lot difficult to access

wifi is good but not strong in all rooms, so if you depend on it, ask for a room close to the

free parking

staffs are very friendly expecialy the receptionist and the breakfast serving guy

clean and close to the beach good breakfast

he made an amazing breakfast too

wifi was hit or miss

nice hostel, guys are welcoming and help full,big breakfast,hot shower,wifi ok,highly

but the best part was the breakfast and amazing views from the rooftop

nice hostel, guys are welcoming and help full,big breakfast,hot shower,wifi ok,highly

hotel facility was good but the staff especially the room service were always late and when we asked for blankets or cups for water it took ages, the

room service was fantastic and the breakfast sublime

had to call room service for daughters sofa bed to be made up several times

the biggest difference between fairmont and another big hotel was the staff, they even provided room service 2 times a day and came to close our curtains in the

also that the hangout for teens closed at 3pm - my son loved it for making connections with kids his own age

the staff were brilliant from the entrance to the reception check in room service a great 5 star

at 16 and our room wasn't ready, there were no towels or slippers and we had to wait for 20 min -room service coming to the room at 9:30 am on new year's day while we were in bed, and not even

food is terrible in room service the food in the med

room service forgets putting towels after cleaning

the room service was poor too, did request for cleaning multiple times but no one turned up

the food was delicious and the room service really fast

food - poor choices of food; extra fee for breakfast for room service; restaurant staff were not friendly and approachable

we did not try the room service or the restaurants outside of breakfast because we thought the menu was limited and

market/shop didn t have much food when we arrived late and there wasn t any room service available

room service is ok but a bit expensive, as you would expect, but with the fact that no other

we've tried all the restaurants and room service, and it was a disaster there are so many competent chefs in morocco, so choose a good

staurant, room service, reception, cleaning personel

room service food was disappointing and it was impossible to order 1 glass of wine !

my son was unwell one day and room service brought him a full breakfast to the room no charge -

only thing i didn t like is the food , we ordered with room service and we didn t like the food, i called them to complain about it but they didn t

ps: there should be exceptions regarding the room service at

your window in the morning to see if you are in bed in a bewildering lack of respect for privacy, room service took more than an hour three times, front desk doesn t answer the phone for hours

the rooms are old-fashioned & the room service can be long

restaurants closed between 5 and 7 so no way to feed children at end of day apart from room service which is incontactable

service - room service was a nightmare, nobody ever answered the phone to take orders so we had to walk down

the pool was lovely

the pool il avaiable 24h , perfect place to relax after dinner

it would have been nice if the pool had been clean. perhaps this is because of the time of year.

the wifi/internet was good

i only slept at tigmy surf - the pool area and little restaurant area looked cozy

the wifi is terrible and doesn t always work

very nice chill by the pool, delicious tajine and many activities inside the hostel

booking said we'll have access to fridge - didn't happen, it said there will be wi-fi - the wifi was horrible, this was crucial to us since we were working as usual, the breakfast was basic

the room the shower was very good .. nice water pressure the terrace the parking lot has cctv

the location on the top of nowhere but breathtaking and enough space to chill and relax at the pool with a wonderful

drove onto the dirt tracks to his village meeting people, many playful kids, the terraced fields, the farmers at irrigation time, his own olive tree plot

pool to jump in and relax after long day of driving on the motorbike, we enjoyed last hour of sun

the pool is a bit unnecessary and would be better replaced with some more greenery.

beautiful: palm groves, hills with cacti, argan trees, topsides with a view and valleys with pools

4 days we loved the sounds of the birds, the refreshing pool, the great food, the wonderful host rachid and all the helpful and friendly people working

no room service :

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t knife never showed up); had to wait over 1h for room service despite several calls - no apology or explanation was offered - beach was slightly

dirty when we arrived and there was no wifi password, no information listed for the front desk or room service or anything

and splashing in the pool made for a lovely day and then we could bring him to supper or order room service

view from the pool and at breakfast is amazing

view but was out of my budget as i m just a student, of course i had the access to the swimming pool, pool table, lounge chairs

the breakfast was super basic for a morrocan standard very low value for money, especially that we

view but was out of my budget as i m just a student, of course i had the access to the swimming pool, pool table, lounge chairs

view from the pool and at breakfast is amazing

we also enjoyed the outdoor central pool

they have a laundry service on site, which was helpful

the breakfast was incredible

they also have a nice spa where we got massages after a day of surfing, really worth the money

more variety in the breakfast, otherwise we loved it.

wifi works all around and since i was working remotely