the lady from the room service was nice and apologize each time she came back after missing few things off our order

a room on 5th floor must of been near generator kept waking up and room service not efficient on 1 of

everything seemed good, room service is quite expensive but that is the case in all hotels.

room service was quite expensive however that is the case in most hotels

room service food wasn't very good. better off getting a takeaway

was dirty, curtains filthy, carpet dirty, cups dirty, no room service or towel replenishment including tess coffee

i also had room service that was lovely food very hot still all wrapped up and was lovely 5

the food we ordered on room service was disappointing, prepared with very little care, and was mediocre

room service was poor and in experienced waiting staff

withholding money from your bank for room service without any authorisation same woman done this to me twice

clean room, nice complimentary drink(tea, coffee) & biscuits, options for breakfast, room service (-)no room service (-)only a room service menu in the room (-) room service is not available, you have to order at the bar and take it up (-)though select items on the room service menu are listed as available after 10pm - when i phoned down to make my order - i was (-)the bar shut for residents and there was no room service (-)room service had made a minimal tidy up of our room when we got back after a day out in hull (-) the hotel is overpriced for what it is, there is no room service and i didn't feel safe

early so got early check in which was fab location great staff was lovely breakfast was good

staff bar 24 hr food option will stay agaim close to everything

recommend this hotel, the reception is very kind, the breakfast is very rich and good, i felt rested in the bed, it was clean

staff :- excellent breakfast :- excellent room :- very comfortable

room service great

another evening we ordered room service dinner - fish and chips - it arrived within about 20 minutes, piping hot and delicious

room service was easy to order and of a good quality

room service efficient

95 for half a muffin and one egg with 5 room service fee, on the breakfast menu it was 2

room the following day, however the rubbish bin was not even empty before i left, futhermore no room service

was comfy, shower was good, room was clean and tidy, room service was very good and the continental breakfast good especially the homemade croissants

daily room service with friendly staff

excellent location, reasonably priced, quiet even though close to a road, free wifi and parking

location great, car park excellent, food and bar very good.

the room service food was a little bit expensive

45

great location, lovely room service meals abs very friendly, helpful staff

i got room service which was very nice

great breakfast and comfy beds even have vegan options on the room service menu!

restaurant was closed due to a wedding, so we could only do room service but we were fine with it, as we went out for dinner instead

room service was great good choice of menu food great. breakfast very good value for the money

into beverly town but i rang reception for a bottle of wine as it said in the text we could have room service the receptionist then said we would have to go to the bar ourselves we did this and

only had room service for breakfast, so we didn't see the restaurant

room service and food were great

lots of parking space although busy times may well be different

i did use room service for an evening meal though

staff were brilliant and the speed of the room service was much quicker than expected

room service, stuff was amazing best of the best place i ever stay

nice food and room service

room service was speedy and great value for money

room service was a let-down

no phone in room to call room service rigid with breakfast times

only thing stopping this hotel getting the full marks was a lack of room service

poor choice of continental breakfast items . no room service .

the breakfast is so amazing and i also ordered room service on the first night- fish and chips and they were delicious

i had hoped that i might have been able to arrange a breakfast via room service but after much deliberation i was told this could not be arranged

there was no phone in the room to be able to call room service.

we ate dinner at the castle and also used room service which was usually good

the food was of a high standard but room service at 5 a visit stopped us ordering after the second time but that is the only thing

we had food through room service and it was wonderful.

down side to out stay was the resaurant not being open due to covid -19, but im glad to say the room service menu was

came back after a long work day and perfect shower pressure, excellent chef cooked room service

food was fab and menu extensive - i had never seen a room service menu like it

excellant breakfast with posh sausages

room and lovely staff ud83dude0a restaurant was lovely and breakfast was scrummy

even got room service which was delightful

staff, nice clean room, didn't use any other facilities as i was only booked one night but the room service was

everything only problem was we had to send the pizzas back from our room service as they were so hard but they replaced them with better

salmon sandwiches for lunch, braised beef for evening meal and room service breakfasts of eggs benedict and smashed advocardo was

good room service and a dip in the pool was very welcome

good wifi connection easy access and 'flamminggrill' eatery a 3minute walk away

use of communal fully equiped kitchen was a definite asset

see or i wasn't givin info on access to wifi so unsure if it was available knock on the door at 9

also free wifi

beds were very comfy and having a small kitchen was a bonus

though staff offered to deliver one), no tv remote control

in the end we did get room service but only sandwich and chips but better than nothing

staff were so friendly and helpful, fast room service, great food could not fault it at all highly recommend the pig cheek

room service charge although minimal

slight issue with room service regarding breakfast but was sorted out very quickly

functions, our room was on top of the disco, we had to move our dinner reservation to the bar because the restaurant was taken over by a group function, and breakfast was half cleared away

food was very good breakfast brilliant

breakfast was

location, building and ambience. great breakfast with friendly service

breakfast and comfort

room service available

are all really friendly and helpful and my room service was tasty and hot

room service reasonable and great food

tray charge of 5 for room service a bit steep and food menu average.

tray charge for room service excessive

very clean and the room service was good and the food brilliant

location excellent, comfy bed, superb food and good to have room service available

room service swift, good food, plenty of work space so i could spread my bookwork out, secure

room service good

room service food, though value for money as hotels go wasn't very good, i had to complain

bit of pressure but still always smiling, so polite and nothing was to much trouble, even managed room service while staff had a busy night

it was well located. the room service was good & the food was also good

nextdoor's room service tray was in the hall when we arrived and still there next morning, smelly food on it

also room service was available which was an added bonus especially when restaurant was busy

very clean and room service was excellent

we ordered some food in the evening

om service due to covid) and had breakfast in the morning and it was all exceptional

food tasty and it was nice to have the room service after my long journey

the room was brilliant, room service was outstanding!

ample parking and lovely

very comfortable accomodation and a good breakfast lots of choice

breakfast in the morning was great

staff bar area rooms

the breakfast was all we could want

breakfast was continental with lots to choose from

had room service and left tray outside room but still there the next morning

we ordered room service which arrived quickly, was absolutely delicious and very good value

not being able to get through to room service 4 times and having to google the hotels

nothing. to be picky, a room service menu, more towels, better tv options

was no bar as such, just a couple of bar stools in the restaurant, would have been nice to have even a

good parking

very friendly. quiet. parking was easy. great location for us. lovely view from the window.

the bar had a very good choice of drinks

is an old pub in a lovely quiet location with plenty of parking space in the private carpark

ate in the bar in the evening, very good food and also well presented

location, clean comfortable room,, good food from room service

she even delivered the room service dinner i'd requested and arranged for another colleague to deliver an extention lead

room service was not carried out when requested

we did not know and the abotts was fully booked so had to get room service

wi-fi is not great. did not have a room service menu option.

we tried room service but they said they couldn't do it

at breakfast on sunday was a bit slow, the reception staff would not allow us to order room service from a cheaper menu on the saturday night, saying that the menu should not have been

the staff were unable to accommodate the advertised room service as the restaurant was busy

5pm to check in, to be told i couldn't book the restaurant as it was full, i couldn't order room service as of covid

the point of having 24hr room service if you re cannot get a drink or something to eat after

was difficult to get through on the phone to room service

like a kettle in the room but easy to get tea and coffee by dialling room service- no

we ordered room service and the quality of the food was outstanding

we ordered a light snack from the room service menu as we didn't want a full dinner the first evening

room service is just not the same thing