only thing stopping this hotel getting the full marks was a lack of room service

they stopped serving food at 9pm and had no room service which surprised us going by the standard of the hotel

cannot comment on anything bad other than the mattress was a bit firm for my liking and room service would have been ideal

the breakfast is so amazing and i also ordered room service on the first night- fish and chips and they were delicious

room service was a let-down

room service

room service and food were great

event on the night we stayed so there was no bar facilities for residents and the only food was room service

no tv remote no room service

no room service cause was on a sunday

the breakfast to go was great and easy to collect. room service was also lovely.

the charges for room service were extortionate

location, friendly, helpful staff quick room service

great breakfast and comfy beds even have vegan options on the room service menu!

the room service food was a little bit expensive

room the following day, however the rubbish bin was not even empty before i left, futhermore no room service

daily room service with friendly staff

was comfy, shower was good, room was clean and tidy, room service was very good and the continental breakfast good especially the homemade croissants

only get free wifi if you book directly though them otherwise you have to pay per day

close to centre and station sunday morning staff, really friendly value for money value parking

another evening we ordered room service dinner - fish and chips - it arrived within about 20 minutes, piping hot and delicious

room service was expensive due to marco pierre whites being attached to the hotel.

room service food very nice

95 for half a muffin and one egg with 5 room service fee, on the breakfast menu it was 2

room service was easy to order and of a good quality

clean room, nice complimentary drink(tea, coffee) & biscuits, options for breakfast, room service (-)no room service (-)only a room service menu in the room (-) room service is not available, you have to order at the bar and take it up (-)though select items on the room service menu are listed as available after 10pm - when i phoned down to make my order - i was (-)the bar shut for residents and there was no room service (-)room service had made a minimal tidy up of our room when we got back after a day out in hull (-) the hotel is overpriced for what it is, there is no room service and i didn't feel safe

bed i missed breakfast because i was sooooo comfortable and didn't wake up till 20mins before i had to checkout

local, cheap, clean, no hassle, early check in

all was ok ...no complaints at all. didnt have breakfast or any food .

staff :- excellent breakfast :- excellent room :- very comfortable

the lady from the room service was nice and apologize each time she came back after missing few things off our order

room service was quite expensive however that is the case in most hotels

room service food wasn't very good. better off getting a takeaway

it was also really good that the hotel offer hot evening meals via pre order/room service

a room on 5th floor must of been near generator kept waking up and room service not efficient on 1 of

withholding money from your bank for room service without any authorisation same woman done this to me twice

no easy way to find out what was available for room service menu

was dirty, curtains filthy, carpet dirty, cups dirty, no room service or towel replenishment including tess coffee

the food we ordered on room service was disappointing, prepared with very little care, and was mediocre

mean not even a teaspoon

room service on the one night we had it was very, very good

there was no phone in the room to be able to call room service.

room service meal and courtyard meal were exceptional

room service price per visit

wasn't a fan of the room service food choices, or their quality

om service due to covid) and had breakfast in the morning and it was all exceptional

we ordered some food in the evening

the room was brilliant, room service was outstanding!

food tasty and it was nice to have the room service after my long journey

ample parking host was very friendly and helpful

lots of parking space although busy times may well be different

ate in the bar in the evening, very good food and also well presented

parking is easy

bar and dining room were cosy and the food was delicious

the food in the bar in the evening was excellent and the freshly cooked breakfast was very good

the bar prices are very reasonable as was the menu for the evening meal

relaxing area in bar after meal

the staff in both the restaurant and bar were very

i'm nit picking there though, what's not to like about great rooms, parking, a bar and a restaurant on site

was our 3rd stay in this place helpful friendly staff , good location, free parking ,clean food and alcohol i personally like the place and would have no problem recommending

breakfast in the morning was great

i did use room service for an evening meal though

room service, stuff was amazing best of the best place i ever stay

nice food and room service

staff were brilliant and the speed of the room service was much quicker than expected

room service was speedy and great value for money

no parking

the staff was warm welcoming and very helpful the breakfast was spot on

cheap with breakfast included

nice and clean hotel. excellent breakfast. friendly staff

great value for your money breakfast and cavery was delicious will most definitely visit after many thanks

down side to out stay was the resaurant not being open due to covid -19, but im glad to say the room service menu was

food was fab and menu extensive - i had never seen a room service menu like it

came back after a long work day and perfect shower pressure, excellent chef cooked room service

parking. nice room. pleasant staff

the staff are incredibly friendly and the bar and restaurant are stunning

wifi wouldnt connect.

spacious family room. shared kitchen for use was convenient as was shop next door.

cheap, easy to get to, with good parking

clean, on-site parking, quiet, perfect kitchen, very good staff

value for money, situated on a garage, parking available and safe

see above ref room service- poor

salmon sandwiches for lunch, braised beef for evening meal and room service breakfasts of eggs benedict and smashed advocardo was

even got room service which was delightful

good room service and a dip in the pool was very welcome

everything only problem was we had to send the pizzas back from our room service as they were so hard but they replaced them with better

down by two noisy weddings, no room service menu

we ordered room service and this arrived in good time and was still warm

i had room service - beef bourguignon which was excellent - again the staff were really friendly and

d none available

in the end we did get room service but only sandwich and chips but better than nothing

no information in room on how to order room service

tray charge of 5 for room service a bit steep and food menu average.

room service reasonable and great food

room service was excellent

tray charge for room service excessive

checking out, reception tried to charge us for breakfast and needed a couple of minutes and a supervisor to confirm we had prepaid

the breakfast was very good, well presented and cooked to perfection

the food was excellent, even if we had to move to the bar to eat as the restaurant became one large group event

breakfast was

functions, our room was on top of the disco, we had to move our dinner reservation to the bar because the restaurant was taken over by a group function, and breakfast was half cleared away

very clean and the room service was good and the food brilliant

wish we had time to try the room service or the restaurant

room service swift, good food, plenty of work space so i could spread my bookwork out, secure

room service and food was

excellent, good food, welcomed room service, superb staff, good sized room & bed, room

it was well located. the room service was good & the food was also good

secure attentiveness of staff offer room service for food- costs an extra 5 clean and warm room

bit of pressure but still always smiling, so polite and nothing was to much trouble, even managed room service while staff had a busy night

very clean and room service was excellent

nextdoor's room service tray was in the hall when we arrived and still there next morning, smelly food on it

we even got room service which was lovely

breakfast is good and room service quality is very good

room service didn't make your bed unless you hung a notice on the door

to reception around 19:30 to book the restaurant to be told it was full and that i could only get room service, and to try phoning back again as the phones hadn't been busy

wi-fi is not great. did not have a room service menu option.

5pm to check in, to be told i couldn't book the restaurant as it was full, i couldn't order room service as of covid

hotel had a comfortable old world feel, and we did receive room service and clean towels for a 2 night stay

at breakfast on sunday was a bit slow, the reception staff would not allow us to order room service from a cheaper menu on the saturday night, saying that the menu should not have been

we tried room service but they said they couldn't do it

the staff were unable to accommodate the advertised room service as the restaurant was busy