central garden, lovely room with spa quality toiletries, friendly and helpful staff, relaxed feel, quiet location but close to

all the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa, etc

all the facilities are pretty good, they have two great swimming pools, restaurant, área for kids, gym, spa, etc

the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa, etc

spa facilities, room size and mattress, coffee in rooms was good

the room was very clean and comfy. the spa was great too.

free parking and a short drive to town where you will find dozens of great restaurants

the spa services are superb , totally recommendable

i loved the location very close to el centro, parking included, this place was amazing!

location is good, close to center of town. gardens are nice. parking is close,

sauna didn t work and indoor pool was too cold to get in

it s too bad the outdoor pool is not really useable so there is no pool scene.

the heated indoor swimming pool is great

secure and nice pool and garden space

staff friendly but very limited, the pool was mentioned to be climatized and it wasn t, they charge you if you want to leave the car a

good parking adjacent to room

the bar has a solid range of drinks and snacks you can enjoy while watching a beautiful sunset

theres a bar right in front of the hotel and the noise was very

pool hours could have been a bit longer. i like to swim at night.

ordered a drink on the bar and they never brought it to us and so we

location is amazing, and the staff in the bar are great

it had an amazing restaurant bar called la brasas highly recommend eat there great food

you are close to everything, but can enjoy privacy in the pool/garden area

perfect location walking distance to everything. great room. nice pool. helpful staff. parking.

it's close to downtown bedroom size parking time

the parking lot is small and you have to park yourself. hotel have little amenities.

pool hours are too short

expected)

swimming pool was warm

clean facilities and good swimming pool

pool was amazing, perfect temperature

a nice hotel, with pool, area for kids, surrounded by trees and a park as one of it's boundaries

a nice hotel, with pool, area for kids, surrounded by trees and a park as one of it's boundaries

clean, great heated pool, large rooms, family friendly and impeccable service

loved the pool, and all the places around the hotel to sit in comfy chairs

do not miss the hot water swimming pool at night with a good red wine with your special one

pool was dirty

is a quiet spot and a convenient gym at the facility

cold water in the pool & the ventilation in the room could be better

pool was lovely on a hot day

the pool and the parking

ough we were offered massages for the inconvenience), the pool was very shallow, and the room service food was terrible

place, they take care of everything, all details, rooms, decoration, kindness, food, swimming pool, gardens, and sparkling

breakfast available at extra cost

jacuzzi was broken

it has everything you need for everyone, outdoor pool, spa, bar, restaurant, free mountain bikes, little garden to chill and read

place, the staff, the leisure options (loons, horses, swimming pool, pool, (-) the pool was dirty and smelled bad

weak wifi overall and none in room.

gym equipment could have been updated.

location is great, rooms are huge, off street parking, secure

noise at night like if they were filling a pool in the room next to us or doing some work in there

pool wasn t clean

breakfast was just ok

the breakfast quite good

uit, toast and coffee) but menu breakfast was really good

breakfast is coffee and toast, anything else is extra

view and was comfortable definitely recommend if you are in the area will book again plus free breakfast was a

oddles of parking spaces right next to building

beds were comfortable free parking

the staff was amazing and so helpful, the rooms were clean, the room service was amazing

you can only tip cash which was frustrating when paying with a cc for room service or breakfast

no toilet paper, communication with room service , exercise room is sub par for 5 star hotel,

i had arrived quite late, but i was still able to order room service of which i had a very satisfying meal

service in restaurant was too slow and no one would pick up the phone for room service

the breakfast is really good and the staff was nice

first day we got there they told us breakfast was included, the next day that it was not at a much higher price

nice modern hotel with friendly staff. it has a restaurant and pool. good sound-proofing.

breakfast room

loved the buffet breakfast and their service there

convenient location fair price good room service

the room service food is also good, just took some

room service a bit slow and confused the order at first.

spacious and clean rooms private parking

the location and the relation quality/price as well as the parking in the hotel.

there was private parking under the hotel

pool had many problems / maintenance issues.

clean, they offer a great cookie during the reception who helps to give an smile from my kids

clean, they offer a great cookie during the reception who helps to give an smile from my kids

very comfortable and clean, although the swimming pool is too small.

very clean, super nice gym

lastly we went to order room service at 10:40 and the woman at the desk said that it was done for the day, but when we went

very comfortable, safe, cleanest, room service excellent location, affordably prices recommended

it was a large, spacious room.it was easy to find english speakers. room service was excellent.

good hotel in general - good staff - secure - good restaurant for breakfast and dinner (it is pricey

everything was excellent, the suite was huge, we loved it. the breakfast was very good as well.

breakfast started 20 min. later

quiet, safe, cold ac, hot water , easy safe parking and an awesome breakfast

breakfast included

quiet, safe, cold ac, hot water , easy safe parking and an awesome breakfast

cold, noisy, small. tv: bad image quality and no sap option. breakfast included

also we went there because of a good experience 10 years ago, excellent food thru room

room service so slow, in front desk very slow to pay by credit card

rooms, nice location, easy to reach, good parking place

the room smelled like a strainer. the room has no spare toilet paper. the pool was cold.

view on the pool

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

the staff was helpful and the parking was huge

pool temperature

the bed was comfy and the pool was a nice touch

the pool area is nice but the pool itself wasn t very clean

the wifi is fast and there is lots of hot water

comfortable bed, good working wifi, very clean and a shower with good water pressure

good wifi

staff is nice , wifi is good

perfect! wifi too!

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

the cleaning room service was

the food for room service took too long

room service is pretty slow, i had to call a couple of times and the price tag on the menu seems to

great price, modern rooms, clean, parking, good breakfast

had to reserve the gym, but when we got there only one machine actually turned on

thanks also to the ladies from the room service, especially the younger, i do not remember the name

there is also a common kitchen where you can find water, coffee, tea and juice any time

the staff was very helpful. we appreciated the laundry service.

never did understand to what extent guests can use the kitchen

the staff are exceptional. use of kitchen was a huge plus.

free parking

breakfast, good gym, great clean room, located across the street from a beautiful park and only 10

ere are limited spaces), nice housekeepers, good location.

gym old, dirty and machines don t work

design of the parking lot is a bit strange

the wifi wasnt working at all lack of fresh air in the room

no wifi on room, window just to patio, only socket in room was above the wordrowe used by tv

wifi doesn't reach the peripheral areas

wifi did not work in the room

not wifi

we loved having so many delicious options for room service and drinks

nice quiet place, nice spa facilities, friendly staff.

the spa

owers, steam room and jacuzzi especially) need a renovation, re-modeling or upgrade

staff, yummy breakfast, beautiful grounds with a pool for familias and close to wonderful restaurants in the historic centro

he also got in my car and took me to the free parking lot a block away

the kitchen was very poorly equipped

location, excellent staff service, always attentive to the needs of the guest, excellent parking service

perfect size little refrigerator with the mini kitchen

kitchen had very minimal utensils and no supplies

spa was being remodeled so there was very noisy

noisy at weekends nights. breakfast could be more generous.

spa facilities off the main reception

everything except breakfast.

area, and it's actually a holistic hotel meaning that they have sacred geometry and nice relaxing/spa music and the colors are aquas and blues which make the place very soothing, perfect to relax,

i wrote it before room service and it's food are excellent!!!

breakfast -room service- delicious, super fast, we loved it!!!

room service and it's food... delicious!!!

hotel was quiet, the staff was friendly and helpful, someone was at the desk 24 hours a day, the wifi connection was good, the shower was great, the bed was reasonably comfortable

gym was extremely hot! couldn't complete any training session.

variety)

the reception staff were great as were the servers in the cafe for our daily breakfast

reception and bar staff ( especially the younger guy) were so friendly and helpful (+)the bar is fantastic thanks to emily valentin (+) the hotel bar makes amazing cocktails (+) the bar and central courtyard were very nice (-) a coke at the bar cost 40

breakfast was ok.

are very small but adequate, the room key often has to be reprogrammed at reception, the parking would be an issue for a nervous driver

child unfriendlyness, temperature parking

one can hear the noise and music coming from the rooftop bar quite loudly in the room

rooftop bar is a great spot to view the city and have a drink, it get pretty loud up there on weekends so

and clean roam, the staff was very kind and they even turn on the jacuzzis for us in the sky bar

we really missed the room service. or at least a bar where we could get something to drink.

no room service and breakfast, although delicious, doesn t star until 8am

no room service

great architecture, design, room service and location.

restaurant or in room service