arrived at 4 pm to see 2 room service trays

desk said i could order room service and it would be deducted from the $50 hold

the room service was prompt and outstanding

room service dishes and discarded food on floor not collected all day outside of people s rooms

had room service the food was very good

i ended up not being able to eat till 10 at night and they still have room service so i ordered room service and the food was absolutely excellent

room service would have been nice after a long drive to hotel.

told me about a $5 room service charge after i placed my order

from room service was ok, nothing special

no microwave ordered room service twice and food was cold, no way to heat it up

breakfast was great

the pool was open clean

there is also a casino in a short walking distance

great pool outside

staff were very friendly and helpful from anna at the front desk to joann who was handling the breakfast buffet

good staff and it was clean . guest laundry

location and shuttle to/from the airport

decor was nice, parking was easy, room set up was functional

convenient location right off the interstate and free parking is great

not able to have shuttle available

our shuttle driver was a great ambassador for your brand as well

friendly and helpful employees, on the highway, kitchen with room service.

the wifi somehow logged in to my phone and my accounts were hacked

fitness room was

easy parking as

furniture was very dusty and floor in swimming pool was dirty

if additional amenities such as room service and valet service are available, more info provided at checkin or in the room would

room service and close to casino.

there was no room service and i had to ask for towel replacements

the salad i ordered from room service was amazing

great location, cookies were awesome. used room service twice and was good value

way too much chlorine in indoor pool, kids had red eyes

noisy kids running up and down the hall and taking over the pool

staff was great to accommodate my kids to get to use the pool.

wish they had a hot tub, and i kind of hated that the kids ran amok but that wasn't anything the staff could do that was poor parenting skills

some of the other guests were a little loud in a nearby room- perhaps they had the door open, and kids were perhaps being difficult

and the pizza from room service was delicious

staff was wonderful, room service food was excellent.

the beds we're super comfortable and the views amazing! excellent staff and room service!

the staff was nice. room service was fairly cheap. room design was great.

for my liking, but there were extras in the room so that helped ud83dude01 the lady who brought room service is so sweet and kind

also, no room service if you are staying more than 1 night

didnt get any room service or housekeeping the whole entire stay asked for extra towels didnt get them i was told

she stated that i had to request room service but they would service it every two days

appeared from the breakfast menu in my room that room service was available

did not provide any room service

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

had kids so was disappointed pool was closed. understandable though.

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

were able to ask for late check out without incurring a fee.

i came to the thinking that pool was open so had to disappoint my kids

ry good scotch

the decor of the hotel, restaurant with bar in same location as our room, the quaintness and personal touches were warm and inviting

extremely close to fc stadium and washington park and the breakfast was a bonus and satisfying to our needs

very clean and cozy. breakfast is tasty.

the staff was very friendly and the chef was great to create an awesome breakfast including made to order eggs, yogurt and etc

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room service

the bed. room service food excellent.

had to return room service hamburger becaust it was overcooked then we couldnt eat together.

the breakfast

ended up calling the front desk) and in the morning they hadn't yet set up the

we had to order room service for a pot of coffee

i ordered room service from coppin s and though the food was delicious and served quickly, the temperature

called for room service for a pot of coffee, front desk told me most people just came down to get coffee

restaurant experience was quite confusing- it was unclear how to order room service

loved the building and room service.

we had trouble with the phones in room , and room service over charged me for 2 beers when we got 1 and a ginger ale, i told the desk and the

you should have room service for breakfast and breakfast should end at 11:00am

room service every 4 days! this is unbelievable

after an evening out got back and called for room service well before they closed, but the phone just rang and rang both times we called,

the room service lady you said that we 'smelled like pizza'

room service was great no long wait

location was great! lobby bar and staff are amazing! room service spectacular!

egg white omlet terrific room service staff was very accomodating.

all of the employees were friendly, the room service attendant in particular

the hotel offered room service which came in handy on a super rainy evening

i requested room service and towels were thrown on table

street noise, half mirror in bathroom, no room service

also, it wasn't mentioned that they are currently remodeling which meant the restaurant, room service, and bar were unavailable

to front desk and room service out of order tv did not work our first visit we will give another try

also i ordered room service and it took over a hour in a half to get my food then when i

parking and expensive room service

no room service from the on-site restaurant was the only thing that i didn't like.

room was very clean well taken care of, the room service was excellent, the lady at the bar was very friendly

no mini bar. limited room service menu

room service was fast and efficient and staff was

the restaurant and room service wasn't available

ndemic)

order room service or get food in the bar after the concert i went to and had to walk in order to eat at

room service for breakfast was terrible

om service delivery) but some were lacking and disinterested

location, room service, staff, parking fee, comfortable beds, excellent amenities.

was nicely located for our purposes, good room service food from the attached restaurant, the room was clean and maid was

no breakfast room service

funky phone system, very hard to place a room service order

i took my kids out the pool and went back to our room

pool temp and pool area was freezing

easy parking, beautiful room, pool open late and early

neither of us had popcorn or any food outside of a chocolate bar in the hotel

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

swimming pool it felt great

lots of kids when i stayed so it was impossible to keep the common areas clean

it was clean and had a great breakfast included. next to a target and the cincinnati zoo.

service,location,breakfast and the gym

we came to swim and the pool wasn't open til late in the evening it was being serviced and when they did get it up and

no room service

over charger , paid for parking that was not mentioned. no room service.

over charged no room service no parking was not mentioned poor location

the room was cozy and loved the kitchen will definitely be a return customer

loved the kitchen and amenities made it feel more like an apartment

the bar, restraunts, room service were all open regular hours

very hospitable. i enjoyed every minute from the valet to room service

the food was delicious at the bar as well as breakfast room service

room service was outstanding. the bed was very comfortable and the bathroom was beautiful.

the room service food was expensive, limited menu and bland - we had the pizza and it tasted like