good staff and it was clean . guest laundry

room was small. rooms and pool are showing their age.

lack of options for breakfast

breakfast was not good. no meat.

selection at breakfast including hot sausage and eggs

shuttle service.

was informed after i checked in that i had to give a 24 hour notice for the shuttle

hotel advertised a nice indoor pool

i didn t like the fact that online it states that they have a pool

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver, the shuttle only runs from

no pool

needed room service

room service dishes and discarded food on floor not collected all day outside of people s rooms

no receptionist upon arrival and room service trays left in corridor

had room service the food was very good

arrived at 4 pm to see 2 room service trays

friendly and helpful employees, on the highway, kitchen with room service.

pool area was just so so

pool

ended up using cell service instead of wifi), toilet was loud and made a

easy parking as

from room service was ok, nothing special

i would rate the breakfast and room service except i was only there for short time to rest before my flight

told me about a $5 room service charge after i placed my order

room service is horrible

room service would have been nice after a long drive to hotel.

some of the other guests were a little loud in a nearby room- perhaps they had the door open, and kids were perhaps being difficult

staff was great to accommodate my kids to get to use the pool.

noisy kids running up and down the hall and taking over the pool

they offered to let the kids use the pool or me to switch the kids' clothes to go on some outings they just went above and

my kids loved it

closed but they did have a nice restaurant on the first floor that was open until 10 and with room service

it was very nice, comfortable and clean! room service is so good!

the door flag for room service breakfast was very convenient

the beds we're super comfortable and the views amazing! excellent staff and room service!

and the pizza from room service was delicious

when staying at hotel everyone should be provided breakfast, paying $-- for 2 nights no room service staying two nights

did not provide any room service

didnt get any room service or housekeeping the whole entire stay asked for extra towels didnt get them i was told

she stated that i had to request room service but they would service it every two days

also, no room service if you are staying more than 1 night

i came to the thinking that pool was open so had to disappoint my kids

were able to ask for late check out without incurring a fee.

i came to the thinking that pool was open so had to disappoint my kids

had kids so was disappointed pool was closed. understandable though.

kids playing football in hallway doors slamming

it was absolutely fabulous. i is impressed with the room and the room service

ended up calling the front desk) and in the morning they hadn't yet set up the

we had to order room service for a pot of coffee

called for room service for a pot of coffee, front desk told me most people just came down to get coffee

restaurant experience was quite confusing- it was unclear how to order room service

loved the building and room service.

we had trouble with the phones in room , and room service over charged me for 2 beers when we got 1 and a ginger ale, i told the desk and the

room phone didn't work for calling room service

after an evening out got back and called for room service well before they closed, but the phone just rang and rang both times we called,

room service was great breakfast was ok need more selections

the bed. room service food excellent.

the room service food was sub par and extremely overpriced.

the room service and no pizza :

i decided to try room service, but no one answered after waiting over 5 minutes

the room service personnel were fabulous..

location was great! lobby bar and staff are amazing! room service spectacular!

the room service lady you said that we 'smelled like pizza'

all of the employees were friendly, the room service attendant in particular

architecture and room service

room service was great no long wait

also i ordered room service and it took over a hour in a half to get my food then when i

the lady who delivered room service was very nice

room service sandwich.

cleanliness, room service, and staff were excellent

no room service from the on-site restaurant was the only thing that i didn't like.

cold room service french fries, dead flies on window sil

very slight room service order mix up, cleanliness of the bathroom could have been better

room service was fast and efficient and staff was

room service for breakfast was terrible

the restaurant and room service wasn't available

wish they had room service

the hotel was going through a large remodel and the kitchen was closed ie no restaurant, room service, or continental breakfast

no room service

to front desk and room service out of order tv did not work our first visit we will give another try

no room service

some staff were amazing

om service delivery) but some were lacking and disinterested

no breakfast room service

room service was unfriendly.

room service hours could be more versatile & hours extended

the bar atmosphere, the rooftop sitting area and the breakfasts were all amazing!

seems like the local music bar of choice with live jazz at least 3 nights in a bar which seats about 40

overly scented softener used in laundry

ry good scotch

extremely close to fc stadium and washington park and the breakfast was a bonus and satisfying to our needs

no room service

over charged no room service no parking was not mentioned poor location

over charger , paid for parking that was not mentioned. no room service.

excellent hotel with amazing hot breakfast!!

i had a chicken sandwich at the bar in the lobby and it wasn t cooked thoroughly.

very hospitable. i enjoyed every minute from the valet to room service

room service was outstanding. the bed was very comfortable and the bathroom was beautiful.

the bar, restraunts, room service were all open regular hours

the room service food was expensive, limited menu and bland - we had the pizza and it tasted like

the food was delicious at the bar as well as breakfast room service

i took my kids out the pool and went back to our room

the pool was way too cold

easy parking, beautiful room, pool open late and early

big clean rooms, excellent bar at the lobby. staff was super friendly, kind and informative.

the cleanliness and the pool area.

breakfast good, location great for campus visit but it's on busy street

we came to swim and the pool wasn't open til late in the evening it was being serviced and when they did get it up and

nice little breakfast with hot and cold options, as well as coffee and water all day in lobby

great location! kids loved the pool and the rooms were great! breakfast was phenomenal.

the lady who ran the breakfast was so helpful and friendly, really enjoyed her

a full breakfast n better room service

it said you could order room service which you could not

quick check in/out. friendly staff. room service was a nice add on.

indoor pool

the kids loved the pool