of restaurants, boutiques, outdoor beer garden with live music, beauty shops, yoga center and fitness center

the room service nice lady with her arm in a sling

there were no vending machines so if you needed anything after hours you had to order it from room service with a room service fee and greatly increased

the room service menu seemed

lack of good room service and dining.

room service menu is not kid friendly, not accommodating at all,

although advertised in the menu, room service was not available

having having to pay for parking. and not getting room service during the week.

no daily room service the the second day of my stay

staff was friendly and very accommodating. polite and the room service was very tasty.

the coffee bar and sitting area was nice to have in the morning before leaving

room service and all of the staff were exceptional:)

we enjoyed our food so much, we even ordered room service for breakfast the next day

room service forgot our order, could not cool room down with air conditioning options.

was no room service due to staff shortage, the restaurant was good but not typical hyatt quality standards

a 4 star hotel there should have been at least a restaurant or coffe shop or room service

there was no information in the room or website about room service, the restaurant downstairs or pool hours to be found anywhere

everutime we called room service they were quick to get us what we asked for

no room service available and the kitchen closed early

we didn't use the pool or order room service, but we did park the car

the polite staff and room service.

breakfast was always stocked and room service was

the management was rude room service only came when we checked out

room service came by

had a nice laundry room but desk had no change

breakfast was not available as we were told

if full room service is not offered on weekends this should have been mentioned to me during check in

self service for everything. no room service.

the air conditioner kept going down and didn t have much of room service and the breakfast was not great

room, blood stained sheets, sperm or snot stained curtains, room service waking me up at 8:30am and very rude

ac, torn bath towels, no room service even when you stay for multiple days, really old and slow

great breakfast, room service, nice room

stayed 6 nights no room service

supposed to have room service every 4 days

we were unable to reach the restaurant or room service.

we also enjoy happy hour and the kids love the pool

held an additional 100 dollars on my card although they do not have a room service

room service, so rare these

housekeeping overlooked a room service request, after a several night stay, and it was simply shrugged off

only issue we had was our first day when we didn't get room service because we hung the 'please come back later' sign on the door - we changed that before

it's not a luxury hotel, no room service, etc

the little kitchen was handy

great location, big rooms and functional kitchen, great cleaning staff.

breakfast, afternoon cookie and three kinds of water was a comforting treat

gang of kids in the pool unattended and going crazy in both the pool and hot tub parent was out side smoking and

christmas holiday, so no room service, that's ok, but i need more coffee

the room service maid we had was very nice and the front door staff was excellent especially amyethst

of room service

room was damaged and worn, the breakfast restaurant was closed for almost every day, i had one room service in five days even though i asked for more, and the mountain view rooms face a very

i loved the location and the gym.

room service came at very random times and their lack of english made it difficult to communicate

like home, room service, living space, cooking area, they upgraded us to a 2 bedroom for free due to

room service was awful, the cleaning crew did a poor job of getting our room clean after each day,

room service was terrible & charged a $9 delivery fee pkud the food was awful

the pool and basketball area for the kids. the community grill area.

good breakfast too

nice variety for breakfast

kind staff, well stocked kitchens, large very clean rooms, super clean hotel.

good place if your a spending several days or more, as it has a full kitchen

room, best breakfast ive had on an entire cross country road trip-eggs sausage pancakes

always the bellboys in valet are the best followed by the room service staff

room service food was delivered cold

a nice and detailed price list but was was totally empty, no where to find a soda, had to call room service

had to order room service which adds unnecessary additional costs to the stay

the breakfast was great but expensive for room service

room service, no one to make the bed or clean the room and replenish towels

room service breakfast was excellent. best i've had so far.

difficult with bonvoy, rooms unkempt, spills not cleaned, room service tray left in hallway until 5:00 pm, room service hard to order no telephone answers

work, one towel for each person, and zero information about the room

only disappointment is there was no room service or breakfast available

the pool area was noisy and overcrowded with outside customers. trying too hard to be the

could have had a desk to work at; the gym could have had a non-peloton stationary bike; pool could have been open before 7

) bar and dining areas really very nice

pool was very small, the dj at the pool too loud, room was under the loud dj, they said my

location - although music until 2 am saturday night from bar next door.

neighboring rooms dirty room service dishes were not removed from hallway for duration of our stay bathroom sink did not

the bathrooms/rooms were beautiful. room service was quick and really good.

toiletries had an awful scent and it was difficult to get in touch with the front desk and room service

nice design great facilities incl rooftop bar gym well kitted out and decent size

additional amenities of the roof top pool and hot tub, able to view the mountains in the distance, walkable community within the 16

also, the pool was ice cold

the kitchen was perfect and better than expected

no breakfast but that was ok ..wifi was out. still was a pleasant stay

the room fantastic and breakfast was amazing

the pool was a bit cold but that's about the only complaint.

room service pretty much nonexistent which is probably resulted from short staffing

no room service

had to find someone to exchange our towels, as there is no room service

friendly staff and the free breakfast

the pool was small and the inside was super cold.

room service was good but can only order until 9:00pm. mario was great!!

full kitchen for room service requests or breakfast in the lounge downstairs

the chlorine in the pool was way too strong ! my kids all got a horrible rash from it .

scotty at the bar did a great job.

the pool was fun for the kids .

the hotel is very old, dated, and definitely needs updating. parking is also limited.

the parking lot was dirty

dead rats stinking in parking lot

very clean, good breakfast, friendly staff

the breakfast left a lot to improve. the eggs were frozen, bagels seemed a little stale.

requested to have my room service the morning of my second day

carpets and linen were dirty, room service knocked at 8:30

you guys don t have room service for water. but it s ok cause you have snack bar.

there no room service on the weekends.

complaint was no one answered from restaurant for room service

rge food portions), very comfortable

room service and staff were excellent. location was excellent.

room service not available, but there is a restaurant on site

mfortable desk and chair, fast internet, coffee pods), good and fast room service

see the qr code for the room service menu until the next morning because it was so small