didn t receive the room service we requested

great omelet, fast room service

bathroom smelled like sewer. no menu for restaurant or room service

due to covid we ordered food from room service & picked it up downstairs

lack of room service cleaning opportunities

nothing i didn't like but the kitchenette should have dishes for guests

the bed was very comfortable, and i liked that there was a gym.

i asked for a microwave for my baby and i got a whole kitchenette

the kitching in hotel room & pool

has small pool and only downside personally was no jacuzzi

ordered a salad through room service. it was delicious and prompt.

lads and soups), we booked room with two

the restaurant was not available except for breakfast no room service no food !!

ly one, second in maintenance)

was just a fridge, room service was only partially available after 11 pm

fees for room service. no complimentary coffee. desk staff in morning very unfriendly.

felt misled on room service

24 hour room service

room service was amazing. all the staff was very helpful.

the room service staff were very slow and in fact didn't service the room when we asked

had room service which we don't usually have, we didn't like having throw away containers and utensils

we had to pay for room service and no utensils were supplied

they allowed us to use room service

room service for breakfast was fantastic

the delicious breakfast and room service

the room was very nice and clean, room service was great, a little pricey, but it was good.

we also appreciated the jacuzzi and pool downstairs

morning service waited to be seated while 5 employees chit chat at the bar watress served food but i couldn't eat it no utensils when i got some food was cold

and why the hell free wifi is so damn slow

the swimming pool. very clean and the right temperature water.

had a restaurant on-site, but no menus in the room and the extension number for room service was wrong and the rather expensive meal came in a paper bag with plastic silverware

floor was broken, room service didn't give water to the rooms and asked to take it ourselves

the toilet kept overflowing and no room service was available

great amenities, room service, and total comfortability.

the price when all the hotels in denver wanted 150$+. the breakfast was good.

the room service menu was excellent, and reasonably priced - the quesadillas were fantastic

we had dessert delivered via room service - it was great

that room service was not an automatic thing you had to call and schedule it for it to get done

the restaurant was really good and free room service was nice

free hot breakfast with several options. did a great job with room service and ect.

room was clean. plenty of space for our family of five. nice complimentary hot breakfast.

pool

the shuttle to the airport was a plus and staff were very helpful

teenage kids were thrilled about the large room (queen suite) and nice pool

she had 3 rowdy kids with her and i made the reservation

no restaurant, no room service, no newspaper, snack bar personnel not to pleasant.

desk people were very friendly and helpful as well as the people who worked at the food bar my room service was very good

no room service available and the chicken sandwiches were undercooked

room service did not come and make the bed or get us clean linens. no pool

was perfect for us to stay the night with 2 young kids prior to our 7a flight departure the next morning

the location and customer service was great! they have a starbucks in-house and room service!!

room service not

he addressed me by name, remembered my questions and requests, and even brought a room service menu to my door because my room didn't have one

kids were hoping there was a swimming pool.

easy shuttle to and from airport

room service did not clean room at all. i think it was an oversite

room service never came

room service was non existent even though it was advertised and the menu was placed in the room

breakfast, room service, happy hour

lack of 24/7 room service for food

they hve a nice rooftop and restaurant and the room service was good too

the shuttle was right on time and all went well

the beds were comfortable and the breakfast was very good

staff is very courteous. great gym.

great breakfast selection! pool was very warm. room was very modern and clean.

room service/ breakfast works order wasn t correct

food wasn t very good at the italian place or room service

room service was fast, not nearly as expensive as we expected, and delicious

the bar menu and the room service menu are so limited and barely average in flavor and presentation

4th floor vending machine would not take any cards so we were forced to pay more via room service for some waters

a few more menu options for room service.

bed was super comfy, the room service food was delicious

room service and the view from balcony

room service was brought in a bag room service, front desk and concierge did not answer the phone

fast room service and good food

great rooms. friendly staff. timely room service.

carpets and linen were dirty, room service knocked at 8:30

requested to have my room service the morning of my second day

was expected to pick up my own room service order

complaint was no one answered from restaurant for room service

like home, room service, living space, cooking area, they upgraded us to a 2 bedroom for free due to

room service was awful, the cleaning crew did a poor job of getting our room clean after each day,

room service was terrible & charged a $9 delivery fee pkud the food was awful

room service came at very random times and their lack of english made it difficult to communicate

kids had room to run

it's not a luxury hotel, no room service, etc

they gave me a very generous late check out time.

the hot tub and pool were available for use. the cleanliness of the room was great

the kitchen is fully stocked that i was able to cook a birthday dinner

the room had a kitchenette... breakfast was great...

the room service maid we had was very nice and the front door staff was excellent especially amyethst

christmas holiday, so no room service, that's ok, but i need more coffee

room was damaged and worn, the breakfast restaurant was closed for almost every day, i had one room service in five days even though i asked for more, and the mountain view rooms face a very

of room service

i'm a nurse who works nights and they had a room available for early check in

room service breakfast was excellent. best i've had so far.

work, one towel for each person, and zero information about the room

room service, no one to make the bed or clean the room and replenish towels

difficult with bonvoy, rooms unkempt, spills not cleaned, room service tray left in hallway until 5:00 pm, room service hard to order no telephone answers

only disappointment is there was no room service or breakfast available

the service at the pool was so bad, food was such a disappointment

u need to take your small bar of soap from the sink into the shower)

no body wash or soap on the shower

) bar and dining areas really very nice

great location, fantastic bar and restaurant on ground floor

only issue we had was our first day when we didn't get room service because we hung the 'please come back later' sign on the door - we changed that before

didn t like the fact that if check-in was at 3 o clock, room service left at 4:30 so you couldn t get anything taken care of or needed for the room

room service came at 9am when checkout wasn't till noon

held an additional 100 dollars on my card although they do not have a room service

room service, so rare these

always the bellboys in valet are the best followed by the room service staff

a nice and detailed price list but was was totally empty, no where to find a soda, had to call room service

had to order room service which adds unnecessary additional costs to the stay

room service food was delivered cold

the breakfast was great but expensive for room service

neighboring rooms dirty room service dishes were not removed from hallway for duration of our stay bathroom sink did not

toiletries had an awful scent and it was difficult to get in touch with the front desk and room service

the bathrooms/rooms were beautiful. room service was quick and really good.

tea stand on each floor, gym, happy hour

roof terrace was nice but pool was smaller than photo suggests and free breakfest was a tiny croissant and a