location important adjoining bar, bar food room service ok

everything!! no room service, extortionate prices! seriously not worth the money at all!!!

room service did not change our used towels and checking in took 30 minutes because they didn't

staff was friendly however wifi was a let down

fantastic breakfast

resolved this by

early wake up and room service phone didn t work but otherwise a great stsy

horrible pillows. no phone in room for room service

no room service or disabled rooms

prices of room service/laundry service.

i was so excited to have the room service,

room service is also available as is ice and fresh milk in the room

we ordered room service, but the food was not hot when it arrived

old world charm & service! fresh coffee & hot milk from room service at 5am perfect

was excellent, the room was so beautiful we just ordered room service

asked for room service which was advertised but not given

the daily room service was very good and efficient

room service wasnt possible to order from room while relaxing in night wear due to an automated bot

was no room service or literature of any kind about the local area and places to visit or things to do

staff braying the door screaming room service even after i told them it was fine, i d had a late check in and didn t need clean

no room service at all for the entire week etc etc

room service was prompt, and the food quality exceeded expectations

i stayed there for 2 nights and was disappointed there wasnt a room service to top up amenities and refreshments

very relaxed with car parking whilst i visited james cook hospital

rooms clean, tea provided, wifi

room service breakfast was a little cold when it arrived, maybe consider a heated hostess-type

rooms ud83dudc4c friendly staff, everything you need with room service

clean and tidy, facilities and room service menu was great

blanket the breakfast was nice but over priced in my opinion plus bacon was pretty hard lovely room service though not a lot of options from the menu at the hotel restaurant also again pretty

no room service on a weekend grandson cut himself twice in pool

no fresh milk even thou there in a mini fridge in the room.no turn down service or room service.

dining room service from the kitchen at times was poor

bed was fabulous breakfast via room service was very poor

room service was simple and effective , although it states on booking, your price included for

it was room service because of covid but it was very nice and on time

om service)

i had researched first and checked to see that room service was available so that i could order food when i arrived but apparently it stops at 9pm

all was going fantastically, the room service was what i expected

clean, comfortable easy parking, good food at room service.

rns out it s 0 for reception)

room service finished a little early at 8pm.

the human breakfast was fabulous ,we had evening meal via room service which was so relaxing after a fullday sightseeing we had everything we needed,highly

how to order room service etc

i ordered room service, i didn't have to wait too long and the food was so good

easy booking, great rates, lovely food including room service, breakfast was superb

lovely suite with beautiful views of sea and cliffs affordable room service meals

ich you dont find out about until check out)

room service

great room service including full english breakfast in bed

hidden charges for room service

our room wasn t large but it was immaculate and room service was great

good breakfast options, and enjoyed an evening meal and room service

the reception restaurant and bar team were all great and have already recommended brockley hall to everyone we know

wonderful place to stay in a very good location with ample parking both on and off site all at no extra cost

parking was on street - but its a quiet road so that wasn't an issue.

we stayed on the rhubarb gin and then when we retired to our room we used room service so fast

room service, but understandable under the covid conditions

we ordered room service on the night which was quick to arrive and the food was amazing

was good and well priced, however i think the bar is a little overpriced and the room service charge of 3

arrive until late and there was nowhere open for food and the hotel didn t have a late night room service option

great location lovely bar and dining area good pint of ale.

thin walls! room was dusty and the tv and wifi didnt work

breakfast was really good

great breakfast in the morning

large parking area at the rear of the hotel

it was a good comfortable room with a great view. room service was very goos.

we were disturbed lots during the night with staff delivering room service to the guests opposite

great mushrooms and hash browns - room service on the house

perhaps a telephone for room service in the room would be nice.

really good room service in the evening

good sized room, lovely staff, free parking with a large car park.

parking , staff

beds squeaked glasses and cutlery were dirty no wifi, in room or bar bar closed early the breakfast was shocking - 6

no air con . bar didnt sell snacks

not very good either in the room or bar area, no duvet cover on the duvet, no plugs in either the bath or

wifi didn't work in the bedroom but did work downstairs in the reception area/breakfast room

location was great so quiet , room clean and comfortable wifi great connection . breakfast good

wifi didn t reach the bedroom

wifi very poor

the wifi did not stretch to our room on the first floor. it only worked in the bar area.

) spotless clean - regular room service fridge hairdryer tea and coffee facilities toiletries

there is a great choice of beverages from the bar too

th all the comforts of a home)

ample parking, lovely rooms

spacious, comfy, child friendly, breakfast was delightful, facilities are incredible, onsite parking and the staff were amazing, definitely one to revisit for

we also ordered room service and i wasnt overly impressed with the food

tub was amazing and the food was nice, i was able to have both the evening meal and breakfast as room service which was great

rooms are beautiful. big in size . room service is great.

s refunded) and the pizza was really salty and

we were able to get pizzas on room service which worked well

the start, the staff were excellent and very helpful, our rooms where comfortable and clean and room service was daily

two lightbulbs had gone, but room service responded promptly

everything, great location, room service very good, lovely sized room, will stay again!

that said, room service was available so we didn t miss out

room service very efficient and the croissants were very good

food was just delicious

breakfast choice was exceptional and so was the quality

lovely breakfast in quaint dinning room.

nner and breakfast)

wonderful evening meal in the restaurant, all you could wish for at breakfast, lovely gardens and the hosts were lovely

the room was wonderful, warm and clean, getting a knock on the door from the smiling room service lady asking if there was anything we needed was an added bonus, quite often they are

in the room to tell you how to order room service bathroom in need of a refurb, just looks a little tired and wouldn't say it is

enjoyed my breakfast but would prefer option of room service continental breakfast fine

our room was amazing and the room service was exceptional

black pudding missing on day 1; quite slow service and toast missing from room service breakfast on day 3

due to traffic i arrived late, had to cancel my dining reservation as the restaurant/room service was due to close

was not told this beforehand , was expecting a nice breakfast in the dining room or room service if confined due to covid

food is a bit pricey when you order via room service out of the fixed price menu

character property with a roaring fire on entry, comfy sofas in the bar and lounge

free wifi didn't work with any consistency making working remotely impossible.

we ate in both the bar and the restaurant and also had room service one night and all the food was good

friendly staff, immaculate rooms, room service superb, great meals, beautiful location

the property was located in a stunning ok art of the village , with ample parking

restaurant, bar and reception staff absolutely first rate

the food is consistently excellent, whether at breakfast, lunch/evening meals in the bar or dinner in the restaurant

parking on site

excellent selection of food in the restaurant and for breakfast

parking was limited

a 60 year old with bad knees i found the furniture too low in the reception bar area

our food was superb and dogs were made welcome in the bar area if you ate there

wasn't really any information in the room regarding breakfast times or room service/menu although the lady at reception is more than helpful if you gave any questions

room service is a joke, we had to go down to the restaurant to order and then go back to rooms and

esumably due to covid although we had just left our hotel in helmsley where it was

comfy bed, room clean and well equipped bathroom. plenty of clean towels and good room service.

room service available

we took advantage of the evening meal room service which was an an extra facility which we had not expected

is ideal for coastal or inland locations - the rooms are cozy and comfortable and now that room service is available this is a perfect little get away haven in beautiful north

bar area

wifi didnt work but tbf to them i could've asked about it but i just wasn't that bothered.

breakfast was served in the main building and there was also a fully equipped bar

though i was working a night shift the staff were very accommodating and altered the room service to suit

alround feeling of excellence from our room & breakfast to the fantastic meals served in the restaurant each evening and the great service

both dinner and breakfast are well priced

staff and they were faultless friendly chatty helpful polite smiles all the time we were in for breakfast to which i don t usually bother but we were down every morning beautifully cooked so we

cant think of anything that would improve - except maybe something to cool down the bar area of an evening when it is

bar toilet hand dryer wasn't working during our stay

centre, we had a few drinks back at the hotel as was some guests finishes drinks off in the bar and we was made feel welcome for a drink

excellent position, loads of parking, very clean , good food available

good safe parking nice,clean,well appointed room

very clean and warm good price until the extra 20 was included nice bar good location

all the rooms dinning room and the bar area was excellent

into whitby at a cost of about 8 each way which is reasonable when you look at the price of parking in whitby

owners very attentive, there if needed, car parking close which was bonus

parking was possible outside the hotel

very little on site parking. lovely breakfast but let down by hard dried up bacon.

there's loads of parking and the wifi is excellent

even the kids enjoyed the atmosphere

there is also a small bar area for drinks, and the host

our room was on the front and had a sea view

he opened bar and allowed us to get food delivered in as late checking in

we had room service as i was with my 11 year old daughter who was very tired and wanted to snuggle in our

appreciated the daily room service

then the room phone didn t work so i had to all the main line in my phone to order room service

had almost run out of toilet roll so put out the sign for room service

good parking

breakfast was pre-orderedbut huge choice and perfectly cooked

good location, friendly welcome and great breakfast!

staff were very accommodating, we had breakfast was include with our room price, but we were having to leave before breakfast was serve,

breakfast was great, good choice

excellent sunday lunch and great breakfast

food not served late enough no room service

room service was completed daily, which doesn't happen in many hotels

food stopped being served at 7pm on sunday evening - no room service so very disappointed.

room service to tidy the room when check out shouts and rude.

limited parking spaces/double bed duvets on single beds/tiny tv in bedroom.

very clean and well run hotel. dining room service and food very good.

breakfast and dining room service, excellent dining table layout, loads of hot water, tea and coffee in room, handy car

it was great to get room service daily again

car parking very convenient

good bar