room service was courteous and timely

quiet room/size of the room; quick service: room service; cleanliness of the hotel

was glad to have the option of room service, to eat at their restaurant the tavern

room was cozy. loved room service

from the front desk, room service and house keeping, the staff is the friendliest and provide the best customer service

room service was wonderful

that there's a pandemic going on; but, if they can offer breakfast, they should be able to offer room service

even more intoxicated) and have no

a bigger fridge so we didn't have to leave the comfort and privacy of our suite, especially after room service closed for the night, or if you were tipsy

prompt room service and food is delicious

if the staff had made clear we needed to order our room service for breakfast the night before by hanging the placard on the door, we might have

didn t book the hilton because they were doing renovations and i thought this place would have room service

excellent staff, great room service

is no room service, i tried to call to order room service for food pick up the operator, front desk, or

room service was so easy and breakfast was delicious

ordered room service on friday night, steak mash potatoes and salad

would like there to be room service. food looses it's appeal in a bag

great room service

limited staff which is understandable at holiday but we stayed there for room service and there was none available

no room service

hotel was very crowded hard to find parking

location, proximity to richmond and short pump town center. gym is updated.

no food & closed pool still

when we arrived there, staff weren t as kind; we had to pay for parking; our room was different than we booked

parking, they were booked so i had to park quite a way to get to my care

easy access to parking

breakfast cafe is wonderful and so much better than a free continental breakfast bar which has mostly unhealthy choices

liquid soap containers in bathtub empty. only one bar of soap at bathroom sink only

the bar had some amazing cocktails and everybody was amazingly friendly

food and bar wasna

good room service good housekeeping recomend to a friend.

office staffwas nice needed better room service.

didn t have a ada accessible room available. wifi didn t really work.

ow), an bath tube had been painted and the paint was chipping,

rooms and plenty of parking

if i had to find something , room service stops at 6pm so make sure you get bath tiles and paper before if you miss room

room service never came to fix the bed and the front office were useless

stayed two

password was provided; a free breaksfast was advertised on the hotel site, but there was none, no room service was provided

gym, no room service, no daily paper, no guest laundry room, elevator works only 20% of the time ac/heat

late checkout for hilton rewards members. breakfast was good/room service.

room service was prompt and delicious

offered room service

also, the room service was

no room service

clean and quiet with free parking

used room service for dinner

had to request for room service clean, my stay was long and in third day, they didn't go to clean my

room service

om service ordered the night before) was 15 minutes late

place did not do room service even though it had a menu and qr code

and did not have room service

room service was very slow, but all the people we dealt with were very polite and helpful!

room service was so fast!

room service closed too early.

no late night room service was a little annoying

room service was quick, and the food was delicious and hot

there was no info in the room or provided by staff on amenities like wifi/room service

no room service

room service offered

room service constantly knocking after we told them when we would check out

the hotel is very dog friendly, and the room service from the onsite restaurant was excellent

day room service

room service was horrible

the last couple of months and this was the only hotel we have come across that still didn t do room service

valet

ordered room service for dinner, and was delighted at the plant based options on the menu.

safe,downtown, no hassle, room service,

really wasn't anything except they aren't offering room service due to covid - so that was understandable

room service menu in room, would have been nice to be able to consider options without having to

room service was expensive and very slow

the tv channels, remote and wifi could use an upgrade (a 2 bed) he said i booked a 1 bed and was trying to charge me for upgrading to a 2 bed, tv and wifi didn't work, i almost got kidnapped in the parking lot (-)wifi was insufficient if you don't pay extra

location was fine enough space park work truck

no pet fee for one dog, gentle staff, clean room, spacious room.

room to park a big truck