clean and quiet with free parking

room service was courteous and timely

quiet room/size of the room; quick service: room service; cleanliness of the hotel

was glad to have the option of room service, to eat at their restaurant the tavern

room was cozy. loved room service

from the front desk, room service and house keeping, the staff is the friendliest and provide the best customer service

i liked the parking, the gym, the location, the room, the shower, the staff, the bar,

ease of parking, availability of elevators

the heated pool was a highlight and perfect for relaxing

clean , pool wasn t pack , front desk was friendly no problems

when we arrived there, staff weren t as kind; we had to pay for parking; our room was different than we booked

ordered room service on friday night, steak mash potatoes and salad

great room service

no room service

would like there to be room service. food looses it's appeal in a bag

limited staff which is understandable at holiday but we stayed there for room service and there was none available

even more intoxicated) and have no

a bigger fridge so we didn't have to leave the comfort and privacy of our suite, especially after room service closed for the night, or if you were tipsy

that there's a pandemic going on; but, if they can offer breakfast, they should be able to offer room service

i order room service and when i picked up my food it was cooked liked i ordered

room service was excellent as well

is no room service, i tried to call to order room service for food pick up the operator, front desk, or

excellent staff, great room service

pet friendly hotel. lovely staff. room service available. easy on/off access to the highway.

food i got from room service was horrible

didn t book the hilton because they were doing renovations and i thought this place would have room service

no room service

room service has changed. don't clean your room during your stay. maybe due to covid

didn t clean the room properly when i was out working left food from room service & didn t freshly make the

front desk service was exceptional. room service was exceptional too.

offered room service

the bar had some amazing cocktails and everybody was amazingly friendly

night sometimes there can be some weird characters in the parking lot or the surrounding

it was heated, when we arrived the pool had no water also no drink menu with prices at the lobby bar a cheap glass of wine was

located near richmond university. plenty of parking. nice staff

easy access to parking

good room service good housekeeping recomend to a friend.

office staffwas nice needed better room service.

the parking lot had small areas with glass broke in them.

if wifi was available, it wasn't obvious

like the parking on the place room was big tv ac great settings

gym, no room service, no daily paper, no guest laundry room, elevator works only 20% of the time ac/heat

password was provided; a free breaksfast was advertised on the hotel site, but there was none, no room service was provided

room service never came to fix the bed and the front office were useless

if i had to find something , room service stops at 6pm so make sure you get bath tiles and paper before if you miss room

stayed two

used room service for dinner

had to request for room service clean, my stay was long and in third day, they didn't go to clean my

room service

om service ordered the night before) was 15 minutes late

place did not do room service even though it had a menu and qr code

and did not have room service

room service was very slow, but all the people we dealt with were very polite and helpful!

room service was so fast!

room service closed too early.

no late night room service was a little annoying