have to request room service if you want it, otherwise no one will visit your room, not even for towels

the floors were black and disgusting, seems room service never sweeps or mops

did not receive room service at all

asked for room service to cleamn up

i was very disappointed, it is old, and that's fine, but too dirty, even after i requested room service so they could come and vacuum

times room service did not replenish all the stuff in the room

the only thing was that one day we got no room service

was there for 3 days never got room service once until we asked multiple

their shuttle took us to and from the airport and even to dinner at a local

pool was excellent

not like room service that padded the bill and did not give us the correct order and then woke us 1-1/2

i asked for room service and never received it

while a few employees are exceptional, others, particularly room service are completely unprofessional and subpar

like the coffee and all the breakfast items

needed more parking.

the room was just like home and the breakfast was very good. the staff was very helpful.

breakfast is so good

rooms are very far away from the elevator and parking. gym was limited and birds in pool.

breakfast

parking lot/landscaping well maintained inside lobby was clean, fresh desk clerk was very friendly,

no room service which i was kinda hoping for and our air conditioning in our room wasnt working well

she helped get us a free shuttle to dinner as well as to the airport

cleanliness, staff was friendly. lobby was nice to lounge in. pool was perfect!

excellent service! nice pool and hot tub as well...

it is good there is a shuttle because otherwise you would need a rental car and there is not much in the way of food or

you can't order food from room service and bill it to a credit card

running kicking doors, knocking on doors claiming to be room service, playing in elevator, going from one floor to another running parents drinking and not

i typically stay at this hotal for the room service and complimentary bar

for the price i paid to stay the room service was horrible

room service stole my basketball shorts.

is very well maintained and has on-site restaurant and offers room service but we couldn't find a menu to order from

ont desk, housekeeping and room service) were all fantastic

room service

very good room service

phones didn't work, and we tried to call down for room service, but since we couldn't get the service or the front desk, we walked to applebee's

she is an asset to your business:) room service was nice n helpful

room service knocked two hours early

was no room service for the last four days i stayed there, the staff are very short fused and don't help

the breakfast was the best hotel breakfast i have ever had.

nothing , but if i have to say just that wish was a indoor pool

i also used the shuttle to the airport and thought the driver was extremely nice and helpful

they will shuttle you do you don t have to carry your luggage across the parking lot

enjoyed the biscuits and gravy at breakfast

brookstone massage chairs, bed, art on the walls, artistic furniture, breakfast, easy shuttle

also the breakfast is amazing so many options

they have a kid's water park in the hotel! 24 hour room service! uuuummmm room service!)

pool full service room service room upgrades lower prices on nights stays specials for couples

room smells, the light fixture was falling off the wall i ordered room service and was given spoiled pineapple

of room service, the beds were very firm, there was a leak that made the suite area carpet damp

room service

the front desk also went out of their way to help me by bringing me a room service menu and helping me with my many questions

there was room service but there was no notice that there

room service didn't bother us once

st like we wanted ud83dude04)

the valet, bar, restaurant, spa and front desk were so kind

room service was dropped off at door in a sack- no person there

room service and valet staff were exceptional

most of all, i wish they had told me at check in that my room service will be deliver to me in a to go bag or remind me again when i order it

getting a hold of room service

the building is really nice and clean, but i had a problem with room service, it never came.

usually order room service for breakfast

room service took my towels and did not replace them

room service, breakfast did not arrive on time before our clock out, waited 1

reasonable prices for room service

swimming pool is too small

ordered room service for breakfast (restaurant the downtowner) an hour and half before checkout (+)hotel decor, spaciousness, yummy food and prompt room service staff! (+) room service and downstairs restaurants are great dining options (-)room service staff (-)coffee or room service proved to be impossible and the towels were hard (-)was disappointed that the hotel restaurant had changed to room service only but that didn t effect the quality of the food (-)would be an insult to the restaurant, it would be nice to be able to refrigerate restaurant or room service leftovers (-) our phones didn't work and we had a hard time ordering room service (-)room service was horrendous and shower never really for hot. (-)didn't seem to have room service. the price seems high considering mid-week and amenities.

there were events on friday, saturday and sunday afternoon/evenings in the bar by the pool

brownie dessert was frozen solid-kids couldn’t eat it

bar was fabulous, but it closed so early

stayed for our anniversary evening, at home i have dogs that bark and kids that cry

superior room service they come by room 5 days a week

miriam was especially kind helping me with the on-site laundry facilities

laundry is expensive, kitchen is small, the whole place is old

good coin-laundry

they even have a laundry for $2

the room was large, clean, quiet, well appointed, and there was a kitchen downstairs where you could make coffee and even cook if needed

the concept of having kitchen appliances downstairs also improved very much the experience

i liked that it was close to downtown. there was also a kitchen for guests to share. fair price.

external kitchen area.

was no hairdryer call room service did not answer had to go all the way to the lobby to ask for it which was far from my

the corrupt democrats have the people at the hotel so brainwashed that housekeeping refused to do room service because of

room service was slacking

pool, room service, friendly staff

room service never came by the second day

breakfast is fine that was nice and helpful

the smell, the dirty piscine, there is no breakfast, just cereal

bed was super comfy, adequate parking. good size room

staff was very friendly, breakfast had a nice variety

it showed free breakfast online