superior room service they come by room 5 days a week

laundry is expensive, kitchen is small, the whole place is old

good coin-laundry

they even have a laundry for $2

miriam was especially kind helping me with the on-site laundry facilities

ordered room service for breakfast (restaurant the downtowner) an hour and half before checkout (+)hotel decor, spaciousness, yummy food and prompt room service staff! (+) room service and downstairs restaurants are great dining options (-)room service staff (-)coffee or room service proved to be impossible and the towels were hard (-)was disappointed that the hotel restaurant had changed to room service only but that didn t effect the quality of the food (-)would be an insult to the restaurant, it would be nice to be able to refrigerate restaurant or room service leftovers (-) our phones didn't work and we had a hard time ordering room service (-)room service was horrendous and shower never really for hot. (-)didn't seem to have room service. the price seems high considering mid-week and amenities.

the pool! it needs an update and the variety of drinks available.

i stayed with my kids and they loved it too

there were events on friday, saturday and sunday afternoon/evenings in the bar by the pool

brownie dessert was frozen solid-kids couldn’t eat it

the room was large, clean, quiet, well appointed, and there was a kitchen downstairs where you could make coffee and even cook if needed

i liked that it was close to downtown. there was also a kitchen for guests to share. fair price.

external kitchen area.

the concept of having kitchen appliances downstairs also improved very much the experience

there was room service but there was no notice that there

room service didn't bother us once

st like we wanted ud83dude04)

the front desk also went out of their way to help me by bringing me a room service menu and helping me with my many questions

i didn't ever get lunch or dinner because of the prices and also the mini bar and drinks that they have in the room are out of control for a 7

room service took my towels and did not replace them

room service, breakfast did not arrive on time before our clock out, waited 1

reasonable prices for room service

usually order room service for breakfast

the bar in the main area was awesome

most of all, i wish they had told me at check in that my room service will be deliver to me in a to go bag or remind me again when i order it

the room service food was okay. a little cold by the time it reached out room.

room service was dropped off at door in a sack- no person there

we ordered room service and the food was absolutely delicious

getting a hold of room service

start with, i reserved 2 rooms , when the other party couldn t come ; i began the cancel room service; through booking cancel number

i asked to have room service make up my room

room service never came by the second day

hard to get a hold of someone to order room service from restaurant

room service was slacking

such as room service, tooth brush, food convince

room service, food was great.

no room service or bar

my ribeye from room service was definitely not medium rare, closer to well done

, you can get room service to your room, but like the casino

receptionist was unenthused, the property was greatly overpriced, breakfast lady was sick so no breakfast except cereal, toast, and boiled eggs

breakfast is fine that was nice and helpful

it showed free breakfast online

breakfast, no hair dryer, the microwave oven didn't work and the security lock on the door was

staff was very friendly, breakfast had a nice variety

she is an asset to your business:) room service was nice n helpful

room service knocked two hours early

was no room service for the last four days i stayed there, the staff are very short fused and don't help

floors really dirty, my kids got their socks dirty from walking around inside right away.

the rooms are very clean, the pool is nice, and we love the breakfast

running kicking doors, knocking on doors claiming to be room service, playing in elevator, going from one floor to another running parents drinking and not

called the front desk and room service on multiple occasions and no one picked up the phone.

room service never came to my room. i had to be asking for towels and have trash taken out

��c

room service was terrible

no room service which i was kinda hoping for and our air conditioning in our room wasnt working well

the pool and spa were nice.

it is good there is a shuttle because otherwise you would need a rental car and there is not much in the way of food or

airport shuttle

chairs & tables outside by the pool need to be cleaned better

of room service, the beds were very firm, there was a leak that made the suite area carpet damp

room smells, the light fixture was falling off the wall i ordered room service and was given spoiled pineapple

in no information was given to us, i had to ask for the information was never told about no daily room service or breakfast location

they have a kid's water park in the hotel! 24 hour room service! uuuummmm room service!)

was not clean. very dated carpets. no room service.

wasn't able to stay for breakfast had to be at airport by 3am.

was very clean, in a very pleasant setting, and the breakfast was phenomenal

they had 24 hr availability of fountain drinks in the lobby, free shuttle to the airport, although it is so close i would have walked if it had been daylight

the bed was comfortable, and the wifi was strong

good breakfast choices

room service was also very reasonably priced and the food was good

i liked the room service and the hotel was clean and quiet

bed was very comfortable - and the staff

ont desk, housekeeping and room service) were all fantastic

very good room service

clean rooms pool

breakfast

breakfast is so good

would be helpful to have handicap parking spots near the side entrances

best breakfast

while a few employees are exceptional, others, particularly room service are completely unprofessional and subpar

i asked for room service and never received it

not like room service that padded the bill and did not give us the correct order and then woke us 1-1/2

hotel again, she was unprofessional, sarcastic, she give us the worst room she could next to the laundry, i am really

no parking on weekend because the other hotel customers park in the hotel parking

times room service did not replenish all the stuff in the room

the only thing was that one day we got no room service

was there for 3 days never got room service once until we asked multiple

good wifi coverage and strength friendly and useful staff quiet room, comfortable bed

gym and swimming pool are good

asked for room service to cleamn up

did not receive room service at all

we had no room service for four days

i was there for a week and the room service did not come once...

the floors were black and disgusting, seems room service never sweeps or mops