i would definitely stay here as opposed to the ixpanpajul hotel because of the pool

service is good, we enjoyed room service

we particularly enjoyed the large jacuzzi in the room and the beautiful infinity pool

free monkey boat tour in the morning, there are free kayaks to use on the beautiful lake and the breakfast is just delicious

noise of kitchen fan heard at the pool. included breakfast should be richer

we enjoyed breakfast and dinner at the hotel which was all delicious with beautiful views

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

i like the facilities, they were awesome, the pool and the amenities are nice.

the pool is too small

they do have a small gym which isn t by the restaurant but by the rooms

staff went above and beyond and allowed early check in which was very helpful and amazing

pool and lake view

hotel and rooms were exceptionally clean and room service is very prompt

nice bar area and small pool with plants and seating

good location, private parking

the pool allowed for a cool off and provided atmosphere around the breakfast bar area

the wifi did not reach our bedroom at all.

pool

spoke english, no pool bed cushions, elevator looked like out of service for a loooong time across thebridge from

the pool was great. location was good. the room was pretty tight but comfortable beds

swimming pool

the pool was out of action for over two days

very good breakfast included in the rate

the pool was comforting as the hotel was not fully booked during our stay, we had a lovely view of the

the view and the breakfast

very low parking slot place, and not very convenient

nice and quiet location. great facilities! i i loved the pool at night, recommended !!

good laundry service for a reasonable price

rooms, comfortable beds, clean shower with hot water, good wifi, nice garden inside, lounge

we were able to get laundry done and arrange our trip to tikal through the helpful guy in reception

wifi is decent

bed comfortable, ac and wifi good

staff was amazing, early check in, we could leave our luggages at their hotel, hot water, fast internet, comfy bed,

arrived by the night bus, and early check in was available

laundry service across the street which was very fast

near the love letters and easy walk to many restaurants and right near where all the excursion shuttles pick up

manuel organised our shuttle to tikal and our bus back to belize city

they prepared breakfast for take away because we had to leave very early. thank you!

breakfast was very good

breakfast had lots of options. service slow, they forgot one person in our group repeatedly

there is a small pool which we enjoyed swimming in and lounging around

the free breakfast was good and the staff are all very friendly

air conditioning, wifi and location

the room was large and offered lots of space. the location was great. wifi worked well.

good wifi in the room

the wifi worked well. i thought the price is good. but now i know it was too high.

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

great room service. good food. comfy.

we even got an early check in which was much appreciated after a sweaty minibus ride

since the shuttles are not able to drive down the street where the hotel is located, all of the drivers

very nice hotel in the centre of flores, rooms were good, decent wifi.

although the pool was small, our kids enjoyed it

the pool and bar were fabulous as well, so nice to sit and have a cocktail while the sun set

central location pool by the lake free shuttle to airport

location, the team are nice and pleasant, they offer you a lunchbox if you miss the breakfast, the pool is cool

we did a load of laundry and our clothes came back clean and folded

and a very helpful free shuttle to the airport

lack of kitchen/breakfast

and

free water refills and the shared kitchen area was nice too

the shared kitchen comes in handy

staff is good, very clean, good location, nice shared patio and shared kitchen.

the swimming pool was a plus

pool is nice

wifi did not work in my room -- too much masonry

love this hotel wifi was good room was nice and clean staff was friendly eaven free tea and coffee at rezeption

wifi is fantastic

excellent room service that always included some artistic towel arrangement (swans, flowers, etc) which was

th a charge) - big and comfortable rooms - nice shower - good wifi

and they let us check in at 6am

wifi was terrible

airport shuttle organization available

while the wifi was good in the room, it didn't seem to reach the roof top terrace

wifi not so

told us aircon is not included, we have to pay extra, after that she overcharged double for laundry service

quick laundry facilities at a decent price

great wifi and a jetty across the road so you can just jump in a cool off

q per loads vs 15q in antigua) and they used the dryer

wifi was good

unfortunately the staff lost a bag handed over with the laundry

wifi a bit slow

staff, laundry facilities, great view and it was nice being out of flores itself but still 5 minutes away

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so nice

there is so much to do- restaurant, pool, kayaks, hammocks, comfy couches and stools by the water

were so thankful to be staying at luciernagas where we could float and relax in the lake or the pool instead of in flores itself where the heat was quite oppressive

pool poor

can swim in the lake and use the onsite restaurant or pool facilities

swimming pool was small but luckily we enjoyed swimming in the lake

beautiful location! breakfast was amazing, staff were friendly. cannot fault anything.

special saludos to bolontiku managers percy & mariela and bar staff nelson & shirley

ers

staff especially brayam wonderful breakfast, evening meals delicious amazing grounds secluded location but flores available via

add to that a really good restaurant with exceptional breakfast