room service was awfully slow

this hotel does not have room service or a 24 hour restaurant

the room service was expensive and not worth the money. the food we ordered was not very good.

room service was awesome too

i understand covid restrictions shut down room service but there was no other options for a meal without leaving the hotel which she could

pool was very cold, food in the restaurant was mediocre for the price, there was a room service tray left outside of a room on our floor for the entire time we were there,

door sticking would not close and open properly, shower pressure poor, room service did not clean my room while i was out, noisy, was not

i arrived around 3 pm, there was a tray from room service outside my door

did not get room service to clean our room the second day of stay, and no we did not put up any privacy sign

no room service

is remarkable, especially room service

i called on sunday morning to order room service the person who answered helpfully told me that the amount i was about to spend on the

room service was a little less than expect d and didn't even collect the breakfast order off the

the hotel has nice interior design and the staff was courteous. the room service food was good.

the only thing is that the rooms need to be remodeled paint is chipping left money on the bed for room service but they did not clean the toilet or change my sheets had to call the front dess

was told when i booked the room that it had room service but i called room service and the front desk for over a hour and finally went

room service not available

no room service but can take away from restaurant.

for room service, they just removed trash and replaced towels

room service

room service from the restaurant was very limited with no good options for kids

order room service and it took over an hour to receive my food

my room service

i didn't eat breakfast

the indoor pool area had leaves and dust bunnies all around it

shuttle to airport was on time and runs frequently

swimming was nice, pool smaller than expected

all great, loved shuttle service to airport

pool was clean jacuzzi was clean room was clean it was quiet customer service was excellent

great room, clean, updated. shuttle to airport was quick and convenient.

cleanliness laundry early check in

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

the kids wished it had a swimming pool.

large group of kids but the hotel managed the noise well

new,clean, great breakfast, wonderful service and a great location

the room had 2 large rooms and a great bathroom and kitchen

breakfast was convenient, parking was ok, room was good.

laundry room was two washers and two dryers, one of each didn t work

breakfast was amazing

our night away from home without the kids turned into us wasting our money and driving back home anyways due to the issues

breakfast

almost every single room housed multiple kids

our night away from home without the kids turned into us wasting our money and driving back home anyways due to the issues

it was a nice size room. what i needed for the kids.

clean, great room service, spacious suite, free parking, nice wet bar space in junior suite, great for a

room service was expensive

fees for things like room service were not listed anywhere

had issues with room service 2 of the 3 times we tried to order.

room service was great, meals in the hotel were good.

there was no room service either due to handicap

min for room service my son ordered a grilled cheese from the kids menu

they have some limited room service available, which is a nice touch

i tried ordering at 9am, they told me room service is not available until 5pm

the bed was comfortable and the room service was good.

only got room service 2 days of our 6 day stay, and even ran out of toilet paper

room service did not vacuum the carpet.

close to highway, food but no room service. so still door dashed all the time.

for being at the hotel for less than 12 hrs was nice we had everything we needed, and the bar is nice

i was happy they had an airport shuttle

the bar could use an upgrade.

we did have a drink in the bar but went to other restaurants in clayton

band in bar downstairs could be heard in my room on the second

had fun in the bar with friends!

the band at the bar you could hear till 1am clear as day in the bedroom

no room service as i arrived late bed sheets: was cold at night, no proper duvet

also, they only do room service if you request it

no room service

no room service either

all good. room was clean room service excellent. front desk was nice and helpful.

loved the breakfast room service

no room service available on sunday morning! this was disappointing.

room service was a little expensive

live music in the lobby bar area; room service quality; massage therspy

breakfast was wonderful and hot! glad we ordered room service

if covid was not in place, i could have enjoyed the trip a lot better, with such amenities like room service

no one answering the phone for room service sunday morning

room service was a huge plus, and the pool and outdoor terrace area was very nice

i was accidentally double billed for room service.

room service is easy to order and speedy.

, no place to go for breakfast

no room service

room service forgot our order

we also liked we could watch movies in theater on the tv in the room and room service was nice

we had breakfast room service

parking is convenient and right across the street, though i don't know how it might be while school

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

free parking on weekends

the parking was free for the weekend in a secure parking garage

nespresso coffee maker on each floor and laundry machines no charge

room service and they sent a coffee mug that was dirty

were told they were booked up full with reservations okay no big deal but then we tried to order room service and they told us they weren t doing room service we d have to come down to the

room service stopped at 10.

great room service

limited room service

we had really good service and room service and the morning breakfast was amazing

i did not like having to ask for room service each day.

could have had room service

understand that there is no room service on a 2 night stay

great amenities (pool, gym, hot breakfast) (-)the gym needs improving and the pool is cold (+)staff friendly & super nice, great breakfast food selection & fantastic gym ud83cudfcb (-) the gym could have been larger with more equipment - since it was raining i could not walk outside (-)gym was terrible, no mats , no free weights, old machines , not a fitness center at all!!!

i would have loved a breakfast room service option. other than that, everything was great!

not receive room service on one of the days as requested

very clean and quick room service

i got charged for room service and never received it

breakfast and room service was less then desirable.

valet service, clean room, plenty of space, room service

room and bed was very comfortable. room service was quick.

from cleanliness of the entire place to the pool, bars, room service, movie theatre and conference facilities there is not one thing that i encountered on

history, room service, view

european made soaps, keurig in room, room service at your beck and call, located in the middle of all the restaurants of cwe and next to

no room service and no hot breakfast!

very nice shower. daily room service

i understand the plan was for people to use the room service and or restaurant that was being finished, but some times it just isn t feasible

did not get room service during my 8 day stay

great workout room and laundry on site