easy parking. convenient to tim hortons & sobey s supermarket. room temperature was good

large fridge with freezer, kitchenette well equipped

no breakfast

restaurant staff could not deliver room service so i had to go pick up my 'room service' order

breakfast was included, take out at the moment, and room service is available and good was great

they offer room service too we got our meal was delivered directly to our room

room service was excellent

no menus for room service and prices don't match website

i couldnt eat - no accommodation for special diet - no gluten free or even non meat/eggs - no room service - nothing , cant even get a salad - must leave to

no room service

not paper toilet, not room service after 24 hrs room need to be refresh, nothing done

option to have dinner or room service at hotel

staff were friendly, good little store of snacks/essentials, room service each day

room service, same comments

no staff available no receptioist not answering the calls poor room service

food, crave restaurant really good we ordered room service once

excellent room service and outdoor poolside dinning

the room was nice and loved the room service

the staff are always friendly and accommodating, hotel is clean which is important for me, great room service food and overall good location

views from windows

room service bit hit and miss

verlooks roofs of surrounding buildings ) even from my corner suite room service food is overpriced parking spaces are

ordered room service for dinner

room service, you have to order at the restaurant and then go pick it up yourself

room service closed too early.

room service was prompt, well

room service hours unpredictable, no info

there was no room service on new year's day. we had to go out to eat

room service was excellent as well

room service

the room service was great as was the room service waiter.

double room suite was very convenient, beds were comfy, good, timeless room service

coffee is not good, from both the bar and the room service

desk was always friendly and so helpful, even had easter treats for the kids

there was a mix up with the time slot for the pool

desk was always friendly and so helpful, even had easter treats for the kids

friendly staff, fits to family of five, good breakfast.

breakfast and room were amazing

room services

we were not able to use the pool but had some great meals via room service

amenities good. room service was nice.

room service

rooms, nice staff, excellent amenities, really good food at the restaurant, fast room service

free wifi excellent quality, super fast complimentary evening social good idea and valuable

the kitchen in the room was nice, clean, and easy to use

wifi was poor

free parking and breakfast and pool and suites with a separate door and living room!

bed was comfortable and wifi was stable

room service is always late

very limited selection of food/snacks if you check in after room service restaurant closes

room service earl in morning noise when openning doors

room service quality was poor. bread was a bit stale.

washroom. tv. up to date technology. location is great. room service was good.

need room service

breakfast served, hosts were rude, bath tub had dust, room service was poor

we ordered room service but apparently it wasn t an option

the room service food wasn t the best

there was no room service during our 3 nights

best quality and milk is not served hot

we ordered room service for our supper meal

the breakfast was better then expected. room service was fast

the room was very clean and the room service was great.

the staff, room, room service and the room was so clean and comfortable

rooms are comfortable and quiet, room service was excellent

room service - had to go pick up due to covid for safety, but person we picked up from was not

ordered room service and it was great

the room service was excellent ! the staff was kind, and friendly.

the restaurant and room service was closed, leaving meals a problem

no room service

only drawback is room service forgot to put in shampoo and had to ask the front desk

no swimming pool and 24 hours room service

room service brought the dishes of food with no cover

the restaurant is very ordinary, and food not fresh. no room service in the morning.

really like how well the room service organizes our stuff while they make the bed

no t enough handy cap parking

in the parking lot, you will find a gas station, mcdonalds and tim hortons

parking area a little concerning, dark in areas and people hanging out in parking area

the hotel also offers a gym and laundry facilities

they should ve room service like food and all

room service shouted and knocked the door to door at 8am in workdays

room service and staff were all excellent

room service until after 5pm for dinner only

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

when room service come they need to clean more than they did

when i made the reservation, i was told that there was room service, but there wasn't

now is practically see through the restaurant on site took a long time to answer the phone for room service but it didn't take long to get

room service was delicious

room service, dirty room, bedsheets were with stains when we check-in. broken chair in the room

only concern, need room service asap and rooms are closed to elevators

rooms very clean and tidy and room service was amazing

the lack of food services, no room service.

have unbrellas and lunch served in the hotel plus room service for food.

also there was no room service after certain hours which was not convenient

had room service for breakfast and i'm sorry, it was awful

great room service and very nice staff

ordered room service for breakfast, it wasn't so great

nothing on room service menu for gluten free person

room service

room service menu availability

the room service is speedy and easy to order through your tv

we were disappointed about lack of room service breakfast

the staff wasn't very helpful as i called them many time to front desk and room service as we couldn't connect our phont to tv but they didn't show up

enjoyed the room service, was very quick and efficient

not clean, smelly carpet in the corridors, poor breakfast, poor room service

not very clean, poor room service, lack of towels and toilettries

there are no instructions to contact reception or room service from room telephone

the cleanliness of room a 6 considering the fact that i was trained in hospitality and worked room service already they can do

the breakfast was also good with the choice of waffles, toast,cereal,fruit,coffee,juice

the room service d the restaurant crews was above and beyond

liked everything however we were told we couldn t order room service you have to actually go to the restaurant

the room service was nice

bathroom was tiny, the room service/restaurant was ridiculously priced for the quality of food, and i was supposed to get

room service was terrible.

room service and guest services just rang and rang and rang

wish the room service would have been available after 11 am but just because i was jet lagged so i got

room service told us to call back - took a long time to be able to order

could have been nice to have room service available but i understand of course that covid complicated things, but other than

room service was over when we arrived very late that night and at the bar we asked to have food

the hotel had everything i needed, room service, computers, printers, restautant/bar and complimentary toothpaste and brushes (i (-)to get in the elevator, there is no parking that was so ridiculous, also when we requested room service thats when we only got (+) the staff was very kind and the room service was everything we expected to be (+)room service was prompt and the food was really good (+) room service was delicious and it was nice to eat in my room after travelling all day (+) room service was delicious, the market snack selection was a good variety (although a bit higher (+)the room service is very nice. (-)room service needs to clean up more effectively (+) the room service from restaurant was quick fairly priced and very good (+)the room was super clean and the bed were very comfy! the room service was yummy!

the rooms are huge & comfy! and the gym is really nice. pool was clean & staff was excellent.

was a little too far from attractions but close to the pearson airport

the gym was great

was noisy with kids running up and down the halls and slamming the stairwell door which i was close to

no free parking within the property and quite pricey daily rate without breakfast

breakfast was good with a good selection to choose from. courtesy airport transfer.

breakfast was not the best. few options available. parking is very expensive.

if you can show the cost of breakfast on booking

didn t have breakfast there but did get a glass of juice and it looked ok

i ordered room service for dinner because i just got off a long flight and it was only 20% gratuity

they also provided room service incredibly fast

only thing is the whirlpool wasn t working and room service wouldn t answer the phone for the first 5 times we called

my suit jacked when i left the hotel--called the room service manager who helped me to send it back to me nicely and promptly

room service

the bed was so comfortable, hotel staff great, and the room service delicious

e instructions on the machine

we had to get room service to come and show us how to operate the coffee machine

clean. tidy. good pool. good room service

prices for room service were overpriced to what you received.

yummy room service, laundry facilities and great bar

room service

free breakfast was great as well as room service

still they continue with some covid restrictions ex room service is not available.

very clean rooms with daily room service

i was disappointed that they didn't have room service on sunday mornings.

we ordered room service, that was fast and ok

the room service takes awhile to bring up a simple dish. in the time they said

excellent location for airport access. very comfortable room. very clean. good room service

staff, location, quality, room service pizza etc etc etc

staff were excellent, room service was very good and came quickly

was under construction so no room service, bar or restaurant

most of the facilities like breakfast is not included, pool and gym were subject to reservations, room service is not

) room service was an excellent value and the service was great

ordered room service the first night and they were out of naan bread that came with my turkey sandwich

absolutely loved the room service

room service menu was a little blah

bed is heavenly, well appointed room and spacious, convenient location to airport room service was

housekeeping dont take away dishes from room service

nice staff, clean room, quick room service

there is no room service every day

the food in the restaurant was very limited and no room service

no room service & the in house bistro has limited hours!

clean and good room service

convenient to the airport with free shuttle bus service. great beds!

no room service of any kind

free wifi and breakfast pastries, plus 24h free tea and coffee

i had to pick one thing i would say the shuttle bus was a little beaten up with a very ruff ride

no pool or gym

no pool and washroom door in the way should be sliding door

en until 1am

great for an overnight layover at airport. very comfortable bed and room; excellent room service

i ordered room service

especially the friendliness and professionalism of the reception, restaurant and room service staff

easy after a 7 hour flight to just order room service food & drinks

room service and the bar were great

room service excellent as was the staff

i was being picky, the room service food could be elevated a little bit

definitely one of the more expensive hotels in toronto, so expect to pay a lot for extras/room service/drinks/meals, etc

staff are so helpful and friendly rooms really comfortable room service excellent

information on time of preservation, sound reverberatiin inside rooms, missing items in room service

the breakfast, the room service & ambiance

there is no room service on the phone options, and not at the online site

you have to ask room service to bring you water

customer service, the aroma in the lobby, room service time efficiency, the shower and overall bathroom, housekeeping request being fulfilled

room service menu is expensive and no vegan options

hotel with friendly service from doorman, room service and frontdesk

r those vegans out there) staff were

nner and breakfast) the lock on the french doors in my room didn t lock nor did

wonderful, fast room service

was stated so on the booking website) he said

when i asked him to confirm that room service is offered

charge me for room service i didn t do

ordered room service and the food was good, breakfast was also good, the bed was comfortable, the airport

hours of gym and restaurant. no tap, room service would be nice