meal times, fact that no room service

to ask for room service on the second day pool was cold

phone for 30 mins for room service nobody answering had to call on landline they said they were

lack of room service, having to pay for breakfast not being able to charge it to the room, carpets were

no room service of any sort and service in the bar and restaurant very poor, staff lacked knowledge

room was perfect and tucked away at the rear of the inn with secure parking right next to it

room was incredibly clean, food in the bar was the best ever. staff were so helpful

very good parking

the room was like a small bungalow with everything that i needed, including parking

food in the pub was really tasty and the bar area was a nice place to chill out and have drinks

we had room service for breakfast and dinner one day and it was lovely

though there were practically no customers left in the restaurant and bar the music kept playing rather loudly

the bar is well stocked and badger ales are my favourite

location with stunning view, comfortable, spotlessly clean rooms and good breakfast

couldn t get the general wifi to work in my room had to have a short walk from room to breakfast in the rain

free wifi was handy

wifi didnt work in room

wifi was spot on, great shower with lots of space

very nice hosts exceptional breakfast location very close to the heart of torquay good wifi

good parking

staff, early check in and parking

kitchen was great - a range, belfast sink, and really well equipped - the only self catering place

good to have permission to bring our dog kitchen well stocked, although teflon is comingoff both frying pans - its toxic

we were to be offered it, the cottage has absolutely everything you could need, fully fitted kitchen, all mod cons, comfy bed, ensuite, a real home from home, i don't want to leave

we live in paignton but love babackmbe and any opportunities we have someone to look after the kids would absolutely wish to choose

room service just took the rubbish without taking the used towels and without fixing the bedsheets

beds were a little too firm for me but had a word with the room service and they provided a mattress topper for us,then ok

i know things have changed with the pandemic but we were advised no room service,

t a problem) we could and did request new towels

room service was terrible even had to go to reception to get a toilet roll for our room room was a

bed is comfy staff was very friendly and helpfull great room service and

also had room service ordered some beef sandwich and beef very stringy and over

the room service

room service was a bit slow took over 40 minutes to bring an iron and ice bucket to our room and we

guests expected to do their own room

the breakfast is lovely and the bar is good value with a huge selection of drinks

a restaurant and if we couldn t get in anywhere we could get a takeaway and eat in the lounge bar area where plates & cutlery would be provided, a lovely thoughtful touch

we also asked if we could possibly pay extra for a late check out (we had a late night), and we were just so relaxed in the room

lovely location and rhe swimming pool was perfect to end of the day

on site ev charging had we needed it

staff were absolutely fabulous, all of them (reception, bar, breakfast, room service, etc) could not do enough to make sure we were comfortable and having a good time, (-) from reception to room service everyone is very friendly and great customer care procedures (-) the room service offered cod and chips although they didn't have any (+)reserved parking; friendly, helpful staff; room service early breakfast. (-)room service was not as good (-) room service was very good but although there was 2 of us sharing the room, i (-) we only had room service one day which was 4 o clock in the afternoon

location,great breakfast

good wifi in the public rooms

kids enjoyed the pool

the omelette i ordered at breakfast was delicious

right outside the hotel also great facilities with excellent staff lovely room and bathroom with room service if required clean throughout

eat anything that was on the evening menu though i was evenly made a beautiful cesar salad from room

it lacks some of the basic requirements eg room service , air conditioning , poor toiletries etc etc i booked this stay as a birthday

had a room service knocking my door at between 8 and quarter past 8 to clean my room despite having a

i received a card and a lovely table setting at breakfast plus a cute dessert when i ordered room service

even more annoying when i was told i could order room service, didn t want a 6

room service was very quick and food was exceptional

no list of contact number eg for reception, bar room service etc parking was limited

room service we are booking again

asked for room service and they forgot.

maybe room service.

staff were very professional & polite, room service excellent, good evening menu available,

1 but despite sending someone the next day was never fixed and get to work over 1 hr 20 wait for room service, then dismissive tone went had to go down to reception to check after calling twice

love having wifi

very good breakfast also bar food dinner execlent

there s a lovely small lounge with a bar and tv which is very comfortable and well appointed

good screen in bar for watching the rugby

the bar is well stocked and lounge is lovely

breakfast was excellent nice views good value for money

room fresh and clean; breakfast excellent

great range of food (i had room service but lots of options) and it was quick to arrive and delicious and good value

it s a lovely location and the facilities are excellent - great spa and gym, beautiful view from the dining room and all staff so polite and

the whole hotel has various very comfy lounges and an open fire plus a lovely bar and separate restaurant

hotel comfortable and in a beautiful location, staff very helpful, the spa and gym clean and relaxing, well equipped gym

place fantastic pool hydro pool gym beautiful grounds and gardens lovely restaurant with lovely view of hayter rock on

we really appreciated the free on-site parking - enough for all the guests

bar with good selection of wines and local beers in bottles

the hotel itself is beautiful and there is ample parking and it s only a short walk to the stunning harbour

plenty of parking on site

plentiful free parking , very well kept gardens lovely approach to the main entrance jane and john made us feel

view from our room service was excellent bed very comfortable when we arrived we required a fan it was brought to

clean and comfortable with excellent facilities and well staffed room

great room service breakfast

room service 24/7 what a place

understaffed, room service unavailable due to this issue

food prices for room service are expensive

staff and excellent room service

the evening meal menu was very limited & no room service was

very poor internet service and room service wasn t great.

wasnt made aware of room service option the night

and no facility through night porter for room service, if we wanted a relaxing

room, poor supply of tea and coffee, charged extra for coffee outside of the room, dining room service was just

no room service no evening meal 2 days !!!!!!!!

ordered room service as i had travelled quite a way and along with it a dry glass of rose wine

staff couldn't do enough for us, including room service and there was a fan in the room for hot nights

i shall give this place a second chance, and i will bleach it myself if necessary and refuse room service in future

our room service was great with regular cleaning and new towels for us to use

room service was late or not every day and the bathroom was more like a wet room because shower

soap dispenser wasn't filled up in the bathroom on arrival or after room service

on one occasion the door was not closed properly following a room service visit and when we returned the door was slightly open

room service could have been better

i decided to return to my room and try room service

not enough vegan/ vegetarian options and not enough options on the room service menu

room service menu was incredibly basic which was a shame when we checked in after 8pm and had small

no room service menu in room and not offered as an alternative

able to order room service in the evening to be brought to your room including food aswell as

many years service is near the best i have had anywhere, front of house to exceptional dinning room service

room service was spot on

don t ask for room service , you ll go hungry

hotel's room service stole our food and drink bag and the request to get it back was not taken seriously

& the high standard of service delivered was present & delivered by all the staff from the room service to management

during my stay i noticed in the guest book that they offer room service but i could never get through to reception on the phone so it is in fact a service

the last 2 times the biggest problem was service and we hoped for better but no staff to order room service we had to go down to restaurant to order then it came up in 3 stages as they missed

first class food in the restaurant and breakfast too

wifi was dismal.

there was a small surcharge for having the dog with us, but he was welcome in the bar and at breakfast

travel by motorcycle easy to park, large parking

lack of wifi in the room, i had been given an annex room outside the main building.

free wifi

real dissapointment was that i tried many times to get wifi in my room, was was unable to so

even when i missed the room service the girl

room service was great.

food room service decor

to settle the room service bill a day before we left to save any queue but not allowed

my room to a sea view voluntarily and withut additional charge room service after 9

the selection of refreshments is poor in the rooms and the bar was unable to offer room service

filthy , pillows old and lumpy , overall extremely poor no air conditioning no room fridges , no room service , breakfast service was shocking , covid protocols none existent

room service very good - room was always spotless

phoned to order breakfast for room service at 9

bed, close to the station, friendly staff at reception and the room service is pretty prompt

parking was challenging

the cooked breakfast was amazing and the home cooked sourdough bread has to be the best i’ve had in a long

beautiful b&b. very homely, scrumptious breakfast and lovely hosts.

honesty bar is great, hosts amazing

wifi was available throughout the building

incrediblytouched that you brought me room service and made me a take away lunch

the lounge bar and restaurant are charming and the food both and dinner and breakfast was delicious with a

played golf at bovey castle and this hotel was perfect for us as it s just down the road

the lounge and bar area are comfortable, the food is delicious and the staff is knowledgeable and friendly

fashioned window within the room, which may need a safety lock to prevent kids from trapping their hands, or from trying to open it too widely

room service on the first evening and the food was worse than i can cook myself

it took several attempts to get laundry and room service debris collected from our room

i found breakfast and room service

could you sort out room service for the lodges - this would be very helpful

big shower, walks around the estate were idyllic, amy on reception was fantastic sorting out my room service, all staff were friendly and polite