room service came around the same time every morning to make sure we had towels and a clean room

no breakfast

the breakfast is basic and good to start the day good friendly

breakfast was fine. disappointed that full buffet was not available.

no breakfast available due to covid19.

the room service was excellent

spacious room and free breakfast

tv was easy to work and the wifi was simply and we didn't have to call down to ask for passwords

very good breakfast. very comfortable bed. spacious bathroom. clean room. very friendly staff.

indoor pool was a bonus for the kids

the parking is excellent

the only reason we went was because of the swimming pool and it wasn t open yet so we just came back home

the bed was comfortable and the couch was nice with a good view of the parking lot

i love this place the pool the grill and the staff. we had a blast

parking lot was distant walk to room.$

hotel advertised room service

the room service was superb, the staff was duly trained to go out of their way for the comfort of the

really was looking forward to room service but , they don t have it on saturday s

check in was simple very polite and room service was very quick and polite

room service. rib eye was excellent! enjoyed the jacuzzi.

is old but well kept with a breakfast better than i ever make for myself i don t mind that room service is not every day, but it s why i didn t give it the top rating

no room service and towels

we had to ask for room service

the parking lot is a bit small for a busy holiday, & they could use a couple more handicapped spots

i liked the pool and spa and the breakfast was wonderful.

needs better selection on breakfast

there were no refrigerated items at the continental breakfast.

staff, got to park in the parking lot when we went to six flags for only $5 instead of $25 at six flags

very friendly staff, clean room, comfy beds, and great breakfast.

the breakfast needs more variety and the coffee was great..

breakfast

i didn t see the breakfast buffet i saw online

i was told that there was a indoor pool and when we got to the facility there was no indoor pool

friendly staff good breakfast

the breakfast was at a decent time like all hotels and they even have a little store that you can

room service was very friendly when i asked for more wash rags and pillow cases

the beds were nice and plush. the room was clean. nice continental breakfast.

the woman in charge of the complimentary breakfast was fantastic

great staff and good breakfast

the hotel is next to restaurants and shops and the hotel shuttle was helpful

i called room service but had to unclogg it by myself

we didn't receive room service one day and we left the room at 10:30 am

the maintenance and room service attendant and another front desk agent was great they provided great customer service

can can be set to run continuously masking noise from adjacent kitchen and nearby highways

the pool was dirty.

has roaches no room service. front desk person was asleep when entered

place is roach infested, drug addicts reside on property and the pool has black sludge in it

jacuzzi did not work, the amount of people loitering, smoking pot, the swimming pool was not

false advertising no pool avail said it was broke and more

the phone in my room didn't work and i couldn't order room service

also ordered room service, he didn't mention the 2

i had room service and the food was excellent

restaurant/room service facilities were non existent

my entire stay! the staff, room service.

the hotel (lobby , elevator) was clean, the room was clean, the outside pool was clean, the breakfast provided in the morning was good (-)that the pool was closed due to the pandemic (-)should have an outdoor pool (+)location, hot breakfast, pool was open, comfy bed (-)this hotel at a higher price to do it having an outdoor pool but the pool was closed (-) there were barely enough towels in our room and none by the pool

breakfast was great each day

great breakfast & clean room/bathroom!

was a good size, the bed was pretty comfy (though a little bit squeaky), easy parking, and the gym was well-equipped

breakfast was good, rooms were clean and comfortable, staff was very friendly and accommodating,

the bed was very comfortable. parking was easy. room service food was great!

from busy street, price of room compared to value and no room service if you paid for breakfast package

we had to go and get clean towels and there was no room service to clean.

room service meal was delicious

room service hung up on me :)

smell the tv didn t work the pool was closed and no room service the booking

mildew the pool was closed the tv couldn t watch it kept cutting on and off and there was no room service even though it advertised it had room

not receive room service

pool needed attention. dirty! in need of repairs. air quality in rooms was poor. musty.

the pool isn't even open

did not like that there was not any room service so having to get up early morning with a cranky child to go down and get breakfast was

was uninspiring and no dinner or lunch was available and there was no room service

property is not well kept cleanliness of property is just ok no room service.. daily

rooms are not well kept, quality of cleanliness is mediocre and there is not room service, but they have increase the nightly rate without improving anything in rooms

room service barely ever took out our trash

lots of room. kitchen.

location and a full kitchen.

location, cleanliness, comfort and great kitchen

room was nice and roomy. kitchen had all u needed

super nice staff and great breakfast

i didn’t eat breakfast

it was very clean. the breakfast was amazing. the staff was friendly.

breakfast was spot on with breakfast muffins, omelette, potatoes, sausages, pancakes, waffles,

options, & they even had gummy bears, gummy worms, and reece’s pieces out every morning and my kids loved that

breakfast ok

room service kept requesting extra towels never received them

didn't get any room service for towels or change of bed sheets the 2 nights there.

yes didn't get room service everyday to clean

and room service

only things we would have liked was to know that one of the pools were open and they should post room service and breakfast info in the room not just on the white board

i didn't like the additional charge for room service and the fact that the maids missed the empty 6 pack of beer and other trash on the top

we did not receive information about breakfast or room service menus

there was a mishap with room service and i waited longer than expected, but she went above and beyond

room service is overpriced, breakfast that was ordered i did not receive all my food i called

afterwards i ordered room service, the same bottles of water are only $3 each but after adding a sandwich and a glass of

had to constantly call room service to bring new towels every day because they didnt come clean the room

received room service two out of four nights

negative it was still closed and the room service knocked 4 times about check out when we was granted late check out

room service was bad

location staff room service was excellent

no room service quite difficult to get to from international arrivals.

there s no room service or complimentary breakfast

the next morning we decided room service is the way to go so left the cars out for breakfast to arrive at 7-7

ordered room service and the basic pizza i ordered was not good - burnt in places, tough crust

clean , quiet .. room service !!!

didn't try the room service or the food at the grill, but is nice that it's an option

room service

ice machines were not working, there was no room service offered, starbucks was closed, no vending machines i expected to have some of these

no room service which was extremely disappointing

the room service was very good, and a lot of food for our money