location is good, near to main attractions, free parking and free wifi

convenient, clean, great staff, morning breakfast, location.

good location and breakfast was good

breakfast was not available due to covid

the hotel is very modern & features a gym & full breakfast options both hot or continental with cereals and refillable hot drinks

check in services room service

cleanliness - room service cleaned the room every day location

room service was excellent. convenience of hotel being connected to the mall you can't beat.

the room was exceptionally clean and room service was state of the art

the staff the rooms the bar my kids loved the indoor pool... it was wonderful

breakfast was fresh with a great variety

we did not partake in the breakfast.

the pool/hot tub were clean and chemicals weren't too strong

the coffee at the breakfast bar was good and hot

bar service, room service was also poor room never got cleaned no tea coffee because of this

the room service was bad breakfast was horrible bread was dry

and i stayed there three nights and never got room service once

we asked for room service and they never came so we placed our glassware in the hallway, it sat there for over

forgot our room service order, breakfast buffet just ok

room service takes very long and the front desk didn t have access to towels

eeseburger) was so salty i could not eat it

on her card and pay i said ok can i have a receipt i gave her $110 plus $150 for my valet and the room service we ordered she gave me my receipt

the rooftop pool was very relaxing and i loved the room

you have to talk to a robot to do anything and then are routed 3:4+ times before you can get to room service

this time of corona virus and no amenities like the bourbon bar or room service, a better value would be to offer lower nightly rates

friendly service, comfortable bed, deep soaker tub and delicious room service.

online ontv i don t want to do that ever when i wake up i want to pick up the phone and talk to room service) furthermore the price of breakfast was outrageous

was attending a wedding, and by the time i returned, i was hoping to order room service, but it had ended

room service

room service was brought to us in to go boxes.

great room service food as wel

not like about the hotel was that

no snack machines. and room service cut off at 10:45pm

front desk staff, wait staff, room service staff were awesome

room service was great. checking in was very easy and everyone was very nice and helpful

$25 a day for parking, room service close at 11pm, and the restaurant and pool and hot tub

room service was excellent

room service

check in, wonderful staff, excellent room service

room service could have been easier to order

room service was great, the food and drinks were excellent, the room was very clean and the bed was

loved all, location, my room, the room service staff especially alisa was very thorough

sues with their online system).

like the staff, plus room service the hotel is clean and in a great location

also, there was zero coffee in room or via room service before 7am

staff!! rude staff, no ac, wrong room service that they wont refund.

room service options

when i caved and ordered room service one day i got an ice cold wrap sandwich

very lovely and welcoming staff - beautiful interior design - very convenient room service

room service could have been better

our room service left a lot to be desired

miss the full menu options i have enjoyed before covid from room service

just a larger salmon portion with room service. however, very tasty.

room service was very fast and the food quality was excellent

that there is no room service.!!!!

not 24 room service.

room service needed to be requested

bar is cheap and feels like a pop up windows don t open in room room service takes hours the staff could care less about anything & everything

room service was

were extremely friendly and helpful with everything we asked great breakfast free parking lovely pool free shuttle around local

only two complaints i would have-is that you have to pay for parking and that the pool should be open longer in the afternoon it closes at 7:00 which is super inconvenient

gym and restaurant fia. cyle at reception is a star.

large and well equipped room nice swimming pool and gym very good breakfast included

entire first floor - including front desk, gym, restaurant, pool - is completely closed

room service was not available

3 before i added a

room service was nonexistent.

although it was dirty the room service supervisor came and asked us to pack our stuff, she got us a new room

room service was scheduled, but never showed up.

great customer service from valet to room service

it took me 20 minutes and a lot of run around to order coffee from room service

charge for everything; parking, extra charge for ordering room service and there is no complimentary breakfast pastries or breakfast

room service wasn't the best

on a positive note, this morning when i called room service and asked for more sugar, it was brought up quickly

the room service was amazing

room service food was cold

room service was delicious

i was charged for room service but did not order any. the room was smaller than i expected.

the location, near everything and it was very clean. also room service was great too.

bar tenders needs more training

facility and pool where great

and overall the weather ruined the day couldn't get in the pool cause it was too cold and also the bar at the pool didnt open so it wasnt really much to do

and training on service on the culinary side needs to be fixed on the main floor restaurant and pool

we tried three times in 2 days to get a drink at one of the bars

no room service

i would've liked to have seen more options on the menu for room service.

limited resources like no restaurants, bar or even room service

room service super slow

room service did not bring napkins or utensils with our champagne and cheese plate

there is a pool in the facility that our kids were able to use and enjoy

they had a restaurant and a bar but they did not stay open long. so we couldn't really use them

and selection of the breakfast

there was no free breakfast as previously stated

the hotel is so beautiful and clean. staff was great. pool was perfect for the kids .

room service knocked on the room repeatedly before check out

no room service

room service didn't touch the bed on any of the days we were there

the whole experience and the staff was absolutely amazing, including the ladies in charge of room service and they found the money that i lost ,two hundred dollars and it was returned to me by

the room service comes way too early, on multiple days they tried to come at 9 am

and paid for room service and never got the order, terrible bartender who treated all customers horribly, front

called room service for towels they told me they didn t have any and this happens every weekend

towels from room service for a couple of hours to finally find out they were out and everthing was being washed

couldn't order room service room was a little dirty

think that they may have been short staffed. took a awhile to get room service.

ngs, sandwich, wine)

can't think of anything i didn't like besides room service knocking on my door a couple of hours before checkout time

from the parking staff to the room service i loved our stay.

room service is another highlight

i loved the cleanliness, room service, beautiful lobby and the area was near much tk do

room service

food from the bistro that you can get for room service is unfortunately not good at all

room service was called twice and they never delivered

everything was excellent, including room service meal.

had to call room service from our phone because phone in room did not work

the next morning order breakfast from room service qr code

room service for extra bedding was great, the kitchen was well supplied with utensils and dish soap

no room service

room service was excellent i recommend the tuscan chicken sandwich

we never received room service until check out

location, quiet, classy, cleanliness, room service, decent food in restaurants

i wished that the pool and other amenities

great room service, very clean room, comfortable bedding, friendly staff, bar/lounge!

room service was great! very prompt even with it being around new years.

hotel was convenient to the interstate, parking options were available, there were restaurant and room service options, and the lounge was first class

they didn't bring the ranch dressing with the wings, so i called to room service to request that they be brought

restaurant no room service

wait time on room service

i went to the restaurant but the line was long and i didn't want to wait, so i tried room service but they didn't answer when i called i was on hold for 15 minutes

also i was not aware of the hotel having room service

room service needs to be 24hrs due to the fact there was nothing to drink and the ice maker was

they have a few onsite dining options outside of room service

i regretted ordering food from in room service

didn't like that there wasn't anywhere with in the hotel to eat other than room service

only wish the qr codes were in the room and not just down stairs we would have gotten room