breakfast amazing. warm pools, great room service, speedy elevators, great cable tv

although room service was right on point and what i ordered was exquisite but i was looking for something

no one cleaned my room, room service hours ended early

room service menu doesn t offer much variety outside of

of room, trash and room service trays at service elevator next to our room, untouched during our whole stay

entering, someone from room service entered without using a key card and the day we were leaving, two people pounded on

friendly and helpful staff. edwin on reception and our room service lady were most efficient.

the staff was wonderful, and we appreciated having room service every day.

the room service comes to clean the room at 9am even before you have left for the day.

they have room service

room service was bad, drinking water, coffee and tea are not provided, we couldn t get a hot

ordered room service which was fast, i had the cheese burger which was lovely

the room was consistently clean, and the room service was provided daily

was good, hotel in general was clean, the room clean, we order room service it was good, we got sick and we had to stay one more night, and since it was christmas

staff everything was good room service location

room service, the staff would not let me get breakfast for my daughter unless she was there

room service never had wash rags available

disgusting ,you pay additional resort fee and ,and they tell you call or text this number for room service ,towels ,toilet paper etc

when you call room service no one picks up

the hours of operation was perfect and the room service was excellent

they also did not have room service, we got really hungry at night

ordered room service the barbecued ribs were way overcooked and dry the noodles were way overcooked and dry

received a lovely complimentary bottle of champagne & strawberries from john

johnny) in room service

2 - room service was every 3rd day, but there were only 2 coffee packets in the room

rooms were very clean and the staff was very fast when requesting room service

slow room service

house keeping -no room service

room service team are lazy and they don't clean well

very clean and comfortable, spot on with room service.

room service came knocking at 9:30am when check out is at 11 .

property was beautiful everything was very neat room service came every night and clean up trash in everything nice condition the staff was ok i

asked for late check out and i got it but room service knock on the door before check and 3 more times in between even after we told her we

room service and friendly front desk staff

great pizza and other meals available at affordable prices and good quality also available as room service

room service prices are a bit inflated, as are the wine and water in room

i didnt like no room service

room service was kind of expensive

breakfast is pricey for the menu offered. they also don t have room service for breakfast.

we enjoyed room service too

lastly, they are not doing daily room service because of covid

the bedroom had lots of space breakfast was fab room service for cleaning was fab

you have to schedule through an outside company and we stayed 4 days and they don t give room service until you are here 5 days i think maybe 2 or 3 days is good

i stay 6 days and room service never clean my room

comfy exceptionally clean areas and staff were really helpful we stayed 13 nights had to ask for room service 24hrs in advance but that was fine no issues

room service

the room service, test the hotel alarm by 10 in the morning

there was no room service at all, huge downside

our kitchen cabinet also had a leak

the laundry

the room service

there was no room service provided at all. even trash was not cleared during our 3 night stay.

carpet dirty and no one came to the room to offer us any kind of room service

pool is heated and was amazing, not too deep, perfect size

gave us some privacy with the kids

the room service was good

you need to call the front office for room service

room service took a while longer than expected.

the breakfast was great, and the traffic was convenient.

ideal location and lovely pool, perfect for kids.

pools was clean, room service was superb and security

the room service options were not good

also they didn't provide room service for the 4days, 3 night that we were there

room service don't have menu

food was very good but there is no actual restaurant is just a deli that serves the bar and the room service

the room service was expensive and not that good.

being a pet friendly property and super clean, offering a 24 hours room service, love the buffet breakfast and especially the boat ride to the city walk and the

in, luggage service attendants, room service, ticket agents and housekeeping were all top notch

room service was convenient & quick but the fries were not hot.

is perfectly central, hotel immaculate, fantastic room service with such comfortable beds

only thing is i wished they had a breakfast menu for room service able though but other then that i love you guys

eaning) came too early

room service women walked in on my room 4 times in the first 2 days regardless of my do not disturb

room service

property house keeping will not clean bath rooms not even water for drinking available in room or room service shuttles are not available for desired time to go and come back

no room service available one day complimentary wi-fi in room

room service is not offered, and outside deliveries are not allowed to bring it directly to your

room was very clean room service did excellent job keeping room cleaned during stay buffet breakfast and staff were

room service was not available

beds were small and pillows were very soft. wish there was room service.

they don't have daily room service.

room service closed too early

5) there is no room service, and the food available on property is not very good and very expensive

beautiful room it was clean love the big bed and great food for room service

was informed guest don't get room service unless they stay past 7 days

room service is not available only if you are going to stay more than week

the room service was excellent. bed made every day and also looked neat and clean.

don't do room service unless it's requested and for a fee

breakfast, for the price of the stay i feel at least that should have been included or have room service available

no room

i ordered room service because i had just arrived after a four hour drive

the dining facility was awesome, room service was great, the concierge service is beyond words and

room service was late and poor service

18% service charge on room service, even if you went down to collect your food. p

parking really inconvenient and expensive market in room service extremely expensive

rooms and room service very expensive. food at pool had limited options and no healthy ones.

breakfast was amazing!!! had room service.

the room service meals were so delicious and convenient

room service is also reasonably priced and again wonderful staff working there too

gorgeous hotel, great for universal stay great room service

no room service

was dirty it's smell real bad had no ice on no floors no room service no one answer the phone no toilet paper no clean towels it had roaches and

second day none ever came to offer room service i had the same towels for 2 days

room service, did not clean room while we where out saturday morning, had to asked for towels for

the second day we didn t get room service

there is no room service, you have to go personally to ask for towels and paper or sheets or whatever you need

no room service tho so that's the only bad point

no wifi at all breakfast area too small and over crowded room service non-existent

reception, dining and room service staff were very polite and helpful

didn t like that room service left there cart in the hall way all day one day with a dirty plunger in a ice cooler

they have room service available everyday

had to ask twice to get them to do the room service/cleaning

was average toiletries were not provided lift had stopped working response from room service was poor but maybe for the cost it was good

we really enjoyed our stay!!! and my kids have a lot a fun at the pool !

my kids were equally excited for the mickey waffles they made every morning

room service came every day

i wasn't sure if they offered room service, that would be

purposely picked a hotel with room service bc we knew we would be tired from parks all day

don't have room service

there is a shuttle with limited times from this partner hotel

room service was reasonably priced, prompt and very well prepared

was great, the location, the room, that bed was heavenly, the room service was awesome

reception in front desk were super duper friendly and super duper helpful as well as room service

did not receive room service the whole time we stayed. not sure why

the customer service was great. we ordered room service and it was very tasty.

room service tray remained in room after cleaning, a couple of times

red's deli was very pleasant with lots of food options and room service was very reasonable and quick

displeasure was my room service i ordered was 2 cheeseburgers 2 soft drinks n a salad and my bill ok but the 25% was a

room service was prompt

the rosen centre has food, and bars inside, and breakfast room services

location, nice hotel. bar helios was great.

pool is amazing restaurant also great

hotel exceeded our expectations and we had 2 of the best meals of our 3 week stay at the hotel in bar helios and flora

the pool and pool bar were very nice also

the pool and pool bar were very nice also

room service prompt

room service is good quality & all

only thing that i can say that we didn't care for was the prices on dining we ordered room service and it was pricey going down on room service wouldn't hurt if it wasn't so expensive

room service was a bit exspensive.

staff was excellent, i asked for room service and malouy was a very very professional, the boys at valet parking are very

the room and room service was incredible.

food and drinks at the beach club, snack bar and room service delicious

i did not eat on the property instead we ate at city walk but my boys ordered room service and they loved it so

eggs perfect. room service worth it. beds comfy. location super.

room service was extremely fast and good, they let us get a complimentary noon check out when asked

we ordered a lot from room service & they never bungled an order

great room service

was very comfortable, room service and buffet was great, but most importantly stuff was very friendly

room service was horrible

loved that the property was so conveniently close to universal and offered 24-hour room service, which made our stay incredibly convenient and enjoyable

room service was amazing.

friendly & efficient room service

you can order room service in to go containers

better room service. did not receive what i ordered or the order was not made properly

the guest services and room service

also whenever u call room service or reception from the room no one picks up

hot, bartender was rude at bar, i asked to have the room decorated for a birthday- it was not, room service knocked on door multiple times even after late check out request

restaurant on property and room service

there was blood in my sheets and it looks very old and when i call room service they never

would have liked room service and literature to tell me about what was available to s.

they do room service every morning

the accommodations included a wonderful breakfast and room service was prompt every

had no room service, we left a sign to clean the room and upon arrival it was not done

when we left the room service card on our door it wasn t taken care of, multiple times across several days

was no room service unless you ask for your towels to change they did not change them